EliseAI
Overview
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Renewal Manager | Housing
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EliseAI About EliseAI: At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone. Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork. Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place. With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission. About the Role
EliseAI is looking for its first dedicated Renewals Manager who will own the customer renewal motion end-to-end: forecasting, negotiation, process design, and expansion discovery. Your work will directly lock in multi-year revenue and surface new ARR that would otherwise be left on the table. Key Responsibilities
Partner directly with C-level, VP, and director-level stakeholders to drive renewals from initial outreach through negotiation to close Manage a high-volume book of business, consistently exceeding retention and multi-year renewal targets while identifying upsell and cross-sell opportunities Collaborate cross-functionally with Sales, Customer Success, Finance, and Legal to secure on-time renewals, preserve contract value, and unlock growth Maintain a forward-looking 90-day forecast of gross renewal rate, net revenue retention, and risk exposure to provide leadership with real-time pipeline visibility Serve as the voice of the customer to product teams, influencing roadmap decisions with feedback on new features and unmet needs Work with GTM Strategy to refine and scale the renewal motion—developing repeatable email cadences, talk tracks, and reporting dashboards tailored to varying deal complexities Requirements
2+ years of relevant experience in a client-facing, quota carrying role (renewals, account management, sales, customer success) ideally in a SaaS company Demonstrated experience in consistently meeting and exceeding quotas Experience in managing complex renewal processes (multi-threading, ROI analysis, etc.) is a plus Effective communicator with strong interpersonal and collaboration skills Bonus: Experience working in real estate or prop tech Willingness to work in person at our office at least 4 days a week Why Join
Growth and impact. It’s not often that you can get in on the ground floor of a funded startup that’s scaling so fast. You’ll be challenged to identify how we can scale and execute on it. You’ll be supported by the team as you grow. Benefits
Equity in the company in the form of stock options Medical, Dental and Vision premiums covered at 100% Fully paid parental leave Commuter benefits 401k benefits Monthly fitness stipend Collaborative in-office environment with open floor plan, fully stocked kitchen, and company-paid lunch Fun company social events Unlimited vacation and paid holidays Relocation packages available Job Compensation & Conditions
OTE range for this role: $150,000 - $175,000. EliseAI offers a competitive total rewards package including base salary, equity, benefits, and bonus depending on the role. Exact compensation is determined based on factors such as experience, skill level, location and qualifications, assessed during the interview process. This role is eligible for commission-based compensation. EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Employment with EliseAI is on an "at-will" basis, which means that either party may terminate the employment relationship at any time, with or without cause or notice. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. If you need assistance or a reasonable accommodation in the application or recruiting process due to a disability, please contact recruiting@eliseai.com
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Join to apply for the
Renewal Manager | Housing
role at
EliseAI About EliseAI: At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone. Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork. Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place. With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission. About the Role
EliseAI is looking for its first dedicated Renewals Manager who will own the customer renewal motion end-to-end: forecasting, negotiation, process design, and expansion discovery. Your work will directly lock in multi-year revenue and surface new ARR that would otherwise be left on the table. Key Responsibilities
Partner directly with C-level, VP, and director-level stakeholders to drive renewals from initial outreach through negotiation to close Manage a high-volume book of business, consistently exceeding retention and multi-year renewal targets while identifying upsell and cross-sell opportunities Collaborate cross-functionally with Sales, Customer Success, Finance, and Legal to secure on-time renewals, preserve contract value, and unlock growth Maintain a forward-looking 90-day forecast of gross renewal rate, net revenue retention, and risk exposure to provide leadership with real-time pipeline visibility Serve as the voice of the customer to product teams, influencing roadmap decisions with feedback on new features and unmet needs Work with GTM Strategy to refine and scale the renewal motion—developing repeatable email cadences, talk tracks, and reporting dashboards tailored to varying deal complexities Requirements
2+ years of relevant experience in a client-facing, quota carrying role (renewals, account management, sales, customer success) ideally in a SaaS company Demonstrated experience in consistently meeting and exceeding quotas Experience in managing complex renewal processes (multi-threading, ROI analysis, etc.) is a plus Effective communicator with strong interpersonal and collaboration skills Bonus: Experience working in real estate or prop tech Willingness to work in person at our office at least 4 days a week Why Join
Growth and impact. It’s not often that you can get in on the ground floor of a funded startup that’s scaling so fast. You’ll be challenged to identify how we can scale and execute on it. You’ll be supported by the team as you grow. Benefits
Equity in the company in the form of stock options Medical, Dental and Vision premiums covered at 100% Fully paid parental leave Commuter benefits 401k benefits Monthly fitness stipend Collaborative in-office environment with open floor plan, fully stocked kitchen, and company-paid lunch Fun company social events Unlimited vacation and paid holidays Relocation packages available Job Compensation & Conditions
OTE range for this role: $150,000 - $175,000. EliseAI offers a competitive total rewards package including base salary, equity, benefits, and bonus depending on the role. Exact compensation is determined based on factors such as experience, skill level, location and qualifications, assessed during the interview process. This role is eligible for commission-based compensation. EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Employment with EliseAI is on an "at-will" basis, which means that either party may terminate the employment relationship at any time, with or without cause or notice. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. If you need assistance or a reasonable accommodation in the application or recruiting process due to a disability, please contact recruiting@eliseai.com
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