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Securitas

Security GSOC Analyst

Securitas, San Jose, California, United States, 95199

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Security GSOC Analyst

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Securitas GSOC Operator We help make your world a safer place. The GSOC Operator will work in a GSOC environment, monitoring several screens. Using a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The GSOC operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures. Essential Job Functions

Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed Assisting company employees in all concerns that pertain to safety and security Monitoring travel safety and security of company’s employees Conducting ongoing review of multiple systems and sources to detect potential risks Notifying and coordinating corporate response by distribution of advisories and other communications Following procedures for managing a variety of incidents, from minor incidents handled at the local level to global crises Engaging on Client set best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to the people, assets, or customer brand Flawless execution of Customer Communications and Escalation process to applicable stakeholders concerning any/all business impact related events Monitor cameras, alarms, dispatch associated calls via telephone and radio, operate access control technology Ensures operational readiness for incident response Additional Job Functions

Perform other related duties and special projects as required. Minimum Qualifications And Requirements

High school diploma or equivalent required At least 18 years of age Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test 1-3 years of Leadership experience. 3-5 years of Corporate Security or GSOC environment experience. Strong analytical, critical thinking and problem-solving skills. Strong background in interpersonal and networking skills with a strong ability to work in a team environment. Able to work under stressful conditions and adhere to tight deadlines Able to manage multiple streams of work in a fast-paced environment. Above average in typing WPM 30+, computer applications, general understanding of security systems and general technical aptitude through demonstrated experience. Excellent verbal and communication skills. Problems solving for logical solutions and remain calm and professional under stress. Strong decision-making ability during both crisis and non-crisis situations. Able to work with highly confidential information. Must be able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies. Able to work and communicate effectively with all levels of leadership Able to analyze threats for real time impact to the client operations with the ability to develop and direct mitigation strategies Benefits Include

Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work Securitas is committed to diversity, equity, inclusion, and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

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