Lush Fresh Handmade Cosmetics
Seasonal Ambassador - Providence
Lush Fresh Handmade Cosmetics, Providence, Rhode Island, us, 02912
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations.
We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper.
For our Seasonal Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time!
Responsibilities:
Sales and Customer Experience:
Driving Sales:
Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Building the Brand:
Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Product Passion:
Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Team Involvement: Development:
Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance. Diversity, Equity, Inclusion, and Belonging:
Encourage open communication and actively listen to team members’ perspectives related to diversity, equity, inclusion, and belonging. Operational Excellence: Time and Attendance:
Be punctual, reliable, and present at work. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience. Stock and Inventory:
Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales. Policies and Procedures:
Ensure you are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety. Qualifications: Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills to address issues that arise in day-to-day operations Experience working in a team environment Experience working in skincare or cosmetics Experience in cross cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Lush Cosmetics North America is an equal opportunities employer. We do not discriminate on the basis of any protected group status under any applicable law.
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Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Building the Brand:
Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Product Passion:
Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Team Involvement: Development:
Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance. Diversity, Equity, Inclusion, and Belonging:
Encourage open communication and actively listen to team members’ perspectives related to diversity, equity, inclusion, and belonging. Operational Excellence: Time and Attendance:
Be punctual, reliable, and present at work. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience. Stock and Inventory:
Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales. Policies and Procedures:
Ensure you are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety. Qualifications: Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills to address issues that arise in day-to-day operations Experience working in a team environment Experience working in skincare or cosmetics Experience in cross cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Lush Cosmetics North America is an equal opportunities employer. We do not discriminate on the basis of any protected group status under any applicable law.
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