Hilton Worldwide, Inc.
Assistant Director of Events - Hilton Salt Lake City Center
Hilton Worldwide, Inc., Salt Lake City, Utah, United States, 84193
Job Description - Assistant Director of Events - Hilton Salt Lake City Center
Assistant Director of Events - Hilton Salt Lake City Center (Job Number: HOT0BZNH)
Work Locations
Work Locations: Hilton Salt Lake City Center 255 South West Temple Salt Lake City 84101 As Assistant Director of Events, you will be directly responsible for event documentation and coordination with Sales, other hotel departments, and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. What will I be doing? As Assistant Director of Events, you will be directly responsible for event documentation and coordination with Sales, other hotel departments, and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. The ADOE recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Specifically, your essential functions will be to perform the following tasks to the highest standards: STRATEGY
Successfully, innovatively, and timely implement Commercial strategic initiatives and monitor for best-in-class results Drive innovation and creativity within event delivery Partner with the General Manager/Executive Committee to deliver on Hilton’s values by creating high-impact event experiences Ensure that high-quality service standards are maintained through continuous reviews of processes and procedures Provide owner relations guidance in key areas of Events expertise, as needed (Banquet Capital Expenditures, Staffing Models) Actively support the sales process LEADERSHIP
Provide overall leadership and direction in all Events matters Serve as the hotel’s credible Subject Matter Expert on all matters relating to event experience Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices Participate or represent Hilton in industry social/meeting/events professional associations CULTURE
Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Events talent pipeline Integrate Hilton’s Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs Lead with Hilton culture engaging with Team Members through direct and meaningful interactions Be an ambassador for customer service TALENT
Motivate and provide a work environment in which team members are productive Ensure all Event manager roles have career development plans in place that are actively supported by leadership and profiles are current for succession planning Listen and respond to team members' needs while having an open-door policy Manage group and interpersonal conflict effectively EVENTS OPERATIONS EXCELLENCE
Ensure the proper use of all function space, exhibit hall, and event spaces Manage supplier and vendor relationships Possess subject matter expertise and ensure standards/practices Development and management of departmental budgets Responsible for the overseeing short, medium, and long-term forecasting and actual cost reporting for events Ensure proper staffing for the needs of the business Integrate current trends in event management and design Participate in customer site inspections and assists with the sales process as necessary What are we looking for? Minimum Years of Experience: three (3) years Hospitality related experience at manager level Minimum of 1 year of project management or management experience Other requirements: Travel percentage: 10% It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems (Delphi.fdc) Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. We look for demonstration of the following Values: Hospitality - We're passionate about delivering exceptional guest experiences Integrity - We do the right thing, all the time Leadership - We're leaders in our industry and in our communities Teamwork - We're team players in everything we do Ownership - We're the owners of our actions and decisions Now - We operate with a sense of urgency and discipline We also look for the demonstration of the following key attributes: Quality Productivity Customer Focus
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Work Locations: Hilton Salt Lake City Center 255 South West Temple Salt Lake City 84101 As Assistant Director of Events, you will be directly responsible for event documentation and coordination with Sales, other hotel departments, and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. What will I be doing? As Assistant Director of Events, you will be directly responsible for event documentation and coordination with Sales, other hotel departments, and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. The ADOE recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Specifically, your essential functions will be to perform the following tasks to the highest standards: STRATEGY
Successfully, innovatively, and timely implement Commercial strategic initiatives and monitor for best-in-class results Drive innovation and creativity within event delivery Partner with the General Manager/Executive Committee to deliver on Hilton’s values by creating high-impact event experiences Ensure that high-quality service standards are maintained through continuous reviews of processes and procedures Provide owner relations guidance in key areas of Events expertise, as needed (Banquet Capital Expenditures, Staffing Models) Actively support the sales process LEADERSHIP
Provide overall leadership and direction in all Events matters Serve as the hotel’s credible Subject Matter Expert on all matters relating to event experience Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices Participate or represent Hilton in industry social/meeting/events professional associations CULTURE
Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Events talent pipeline Integrate Hilton’s Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs Lead with Hilton culture engaging with Team Members through direct and meaningful interactions Be an ambassador for customer service TALENT
Motivate and provide a work environment in which team members are productive Ensure all Event manager roles have career development plans in place that are actively supported by leadership and profiles are current for succession planning Listen and respond to team members' needs while having an open-door policy Manage group and interpersonal conflict effectively EVENTS OPERATIONS EXCELLENCE
Ensure the proper use of all function space, exhibit hall, and event spaces Manage supplier and vendor relationships Possess subject matter expertise and ensure standards/practices Development and management of departmental budgets Responsible for the overseeing short, medium, and long-term forecasting and actual cost reporting for events Ensure proper staffing for the needs of the business Integrate current trends in event management and design Participate in customer site inspections and assists with the sales process as necessary What are we looking for? Minimum Years of Experience: three (3) years Hospitality related experience at manager level Minimum of 1 year of project management or management experience Other requirements: Travel percentage: 10% It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems (Delphi.fdc) Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. We look for demonstration of the following Values: Hospitality - We're passionate about delivering exceptional guest experiences Integrity - We do the right thing, all the time Leadership - We're leaders in our industry and in our communities Teamwork - We're team players in everything we do Ownership - We're the owners of our actions and decisions Now - We operate with a sense of urgency and discipline We also look for the demonstration of the following key attributes: Quality Productivity Customer Focus
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