Giga is hiring: Software Engineer in San Francisco

Join to apply for the Software Engineer role at Giga

At Giga, we’re shaping the future of conversational AI, fully automating customer support to elite levels for enterprises with a lean team of engineers.

Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy and scalability. We've deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors.

With multi-year contracts secured across several industries and a large Series A round that recently closed with investors such as Y-Combinator and Nexus VP, we’re on track to power the next trillion voice interactions.

Why Join Us

• Momentum: Be a part of a team that has seen validation from both customers and investors alike.
• Ownership: Be a key contributor to cutting-edge ML projects transforming industries and influence the company’s technical direction.
• Growth: Develop yourself alongside top-tier engineers and Founders.

About the Role

We’re seeking a Software Engineer with hands-on experience in building and deploying LLM-based products from scratch. You should take pride in your work and write high-quality, scalable code. If you thrive in a fast-paced, high-ownership environment, we want to hear from you.

What You’ll Do:

• Ship and Own Products: Rapidly contribute to our products, eventually owning your own product or product lines.
• Design Scalable Solutions: Crafting systems that remain fast, reliable, and secure as we grow.
• Translate Vision into Launches: Partner with founders and cross-functional teams to turn big ideas into clear plans, drive sprints, and land high-impact releases.

Who You Are / Must-Haves

• Backend: Strong experience in Python (Django experience is a plus)
• Frontend: Proficiency in Next.js, React, and ShadCN
• Cloud: Proficient with AWS or Google Cloud
• Scalability: Familiarity with Kubernetes and Docker is a plus
• Strong Background: Degree from a top-tier engineering program (weighed more heavily when total YOE is lighter)
• Entrepreneurial: Preference for candidates with experience at successful startups — former founders are especially valued
• Experienced: 2-4 years of hands-on engineering experience
• Extremely competitive total compensation
• Equinox Membership
• Wellness allowance
• Full health, dental, and vision coverage
• On-demand snacks, meals, and coffee to keep you fueled

Interview Process

• Screening call w/ recruiting lead (20 min)
• Intro call w/ Founding Engineer (15 min)
• Live coding round w/ Founding Engineer (1 hr)