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Tailored Management

Customer Support Representative

Tailored Management, South Jordan, Utah, United States, 84095

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This is an exciting opportunity to join a Fortune 500 investment bank and financial services firm, renowned for its industry leadership, client-first approach, and high standards of excellence.

Be part of a global team delivering innovative financial solutions that drive impact worldwide. If you're seeking a dynamic, growth-oriented environment where your work makes a difference, this is the place to advance your career.

Job Title:

Customer Service Representative Location:

680 West 10000 South, South Jordan, UT 84095 Work Setup:

On-Site Pay Rate:

$21.99/hour Interview Type:

In-person

Job Overview

Provide phone-based support for a Fortune 500 financial institution. Assist customers with account-related inquiries, technical issues (including online and mobile access), and cash management services. Deliver service with high accuracy, professionalism, and in alignment with departmental performance goals.

Key Responsibilities

Handle inbound calls regarding a variety of client accounts and service issues Offer real-time assistance for digital banking tools and financial product support Meet or exceed key performance indicators (accuracy, efficiency, customer satisfaction) Adapt quickly in a fast-paced, high-volume environment

Pre-Employment Requirements Background check, fingerprinting, and employment/education verification