Equiliem
Equiliem is hiring: Phlebotomy - Phlebotomist I in Ellenton
Equiliem, Ellenton, FL, US, 34222
Job Summary
The Patient Services Representative I (PSR I) serves as the first point of contact for patients, representing the organization with professionalism, empathy, and attention to detail. This role is responsible for performing accurate and high-quality blood draws, preparing specimens for laboratory testing, and maintaining strict adherence to safety, accuracy, and confidentiality standards. The PSR I fosters a supportive environment where patients feel informed and comfortable throughout the collection process while promoting process excellence and patient satisfaction under the supervision of the area supervisor.
Job Responsibilities
The Patient Services Representative I (PSR I) serves as the first point of contact for patients, representing the organization with professionalism, empathy, and attention to detail. This role is responsible for performing accurate and high-quality blood draws, preparing specimens for laboratory testing, and maintaining strict adherence to safety, accuracy, and confidentiality standards. The PSR I fosters a supportive environment where patients feel informed and comfortable throughout the collection process while promoting process excellence and patient satisfaction under the supervision of the area supervisor.
Job Responsibilities
- Perform daily specimen collection and processing activities accurately and on schedule under the direction of the area supervisor.
- Maintain a safe, clean, and professional work environment in compliance with all infection control and safety protocols.
- Collect both forensic and clinical specimens following established practices and procedures.
- Verify patient identification, demographics, and labeling to ensure accurate documentation.
- Maintain required records and documentation in accordance with company and regulatory standards.
- Provide professional, courteous service to all patients, clients, and coworkers.
- Uphold patient confidentiality and promote a positive image of the organization.
- Support training, process improvement, and quality initiatives as directed.
- Ability to perform accurate, high-quality work in a fast-paced environment.
- Excellent phlebotomy skills, including pediatric and geriatric collections.
- Ability to work independently with minimal on-site supervision.
- Strong communication and interpersonal skills.
- Flexibility to work weekends, holidays, on-call shifts, and overtime as needed.
- Reliable, punctual, and detail-oriented with a focus on service excellence.
- Proficiency in keyboarding and data entry.
- High school diploma or equivalent required.
- Medical assistant or paramedic training preferred.
- Phlebotomy certification preferred (required in California, Nevada, and Washington).
- Minimum of six months of phlebotomy experience required; one or more years preferred.
- Customer service experience in a healthcare, retail, or service setting preferred.
- Keyboarding and data entry experience required.
- COVID-19 vaccination is not required for this position.
- This position is not eligible for remote work.
- Work schedule (Eastern Time):
- Sunday: Off
- Monday: Off
- Tuesday: 6:30 a.m.-3:30 p.m. (1-hour lunch)
- Wednesday: 10:00 a.m.-2:00 p.m.
- Thursday: 10:00 a.m.-2:00 p.m.
- Friday: 6:30 a.m.-3:30 p.m. (1-hour lunch)
- Saturday: 7:00 a.m.-11:00 a.m. at Lakewood Ranch (every Saturday)
- Candidates must have reliable personal transportation; public or rideshare options (e.g., bus, Uber) are not considered reliable for this role.
- Candidates must reside within a 20-25 minute commute of the assigned worksite.
- Consistent attendance and punctuality are required. Excessive tardiness or absenteeism may result in termination.
- Rate of pay is based on years of directly related experience as documented on the resume (overlapping roles are not counted twice).
- Candidates must list home city and commute time on their resume for consideration.