Administrative Assistant Job at OWL Services in Norcross

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This range is provided by OWL Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/yr - $22.00/yr

Who We Are

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com and follow us on LinkedIn.

The Role

We are seeking a highly organized and detail-oriented Administrative Assistant to work in our Norcross office. The Administrative Assistant will help provide administrative and clerical support to various departments. Our ideal candidate must possess strong organizational skills and a passion for administrative excellence/efficiency. Must have a commitment to ensuring a high-quality work product, while being flexible, approachable and taking the initiative to get things done efficiently. This position is a long-term opportunity to join a growing company.

Responsibilities

• Answers the main phone line and responds to or transfers calls as needed
• Mails, emails, faxes, scans, and indexes invoices, contracts, quotes, correspondences, purchase orders, manifests, and various supplemental documentation
• Prepares and updates various spreadsheets, service contracts, files, correspondences, and internal memorandums as directed
• Processes credit card receipts and work orders daily
• Processes CODs
• Backups the Dispatch team and assists with coordinating customer calls (program coordination / larger scope or volumes / scheduling / parts)
• Creates customer profiles in various programs
• Generates daily reports to monitor open calls
• Assists with database/portal management
• Additional administrative work as needed

Requirements And Skills

• Must be experienced with Microsoft software
• Excellent customer service required
• Good communication and organizational skills
• High accuracy with data entry skills required
• Able to work in a high-paced environment

Compensation And Benefits

• 10 Paid Holidays
• Flexible Time Off
• 401(k) Company Match
• Health, Dental, and Vision Insurance
• HSA and FSA
• Disability & Occupational Accident Insurance
• Company-Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• World-class paid training program for you to learn the skills for long term career success.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative
• Industries: Facilities Services