Receptionist Job at Carefield Living in Visalia

Overview

Park Visalia is a premier Assisted Living and Memory Care community in Visalia. We specialize in a wide range of support and guidance for residents through programming for care, activities, socialization, and dining. This is a floater receptionist position with varying scheduled days and shifts.

Responsibilities

• Support the mission, vision, and culture of the organization through positive communication.
• Contribute to community relationships by demonstrating cooperation and professional conduct with residents, families, fellow associates, physicians, pharmacies and other vendors or persons.
• Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and complements all other Community positions.
• Able to maintain work pace appropriate to given workload; perform activities on schedule; maintain regular attendance and punctuality within specified tolerance.
• Answer phones, take messages, and transfer calls.
• Greet and receive guests in a professional and friendly manner, with a focus on maintaining the security of the community for memory-impaired residents.
• Maintain a daily resident log and resident emergency information.
• Assist with weekly packet preparation and distribute information as directed.
• Answer emergency responder and fire alarm systems and take appropriate emergency steps.
• Schedule residents’ doctor appointments and activities; coordinate guest room reservations; provide information to bookkeeping for billing.
• Handle deliveries (mail, prescriptions, etc.).

Added Responsibilities

• Respond appropriately to changes in the work setting.
• Perform other related assignments as required.
• Be familiar with Carefield Living Policies & Procedures Manual and Carefield Living Staff Handbook.

Accountabilities

• Act on constructive feedback by listening to supervisors, customers and peers to improve performance.
• Maintain resident, employee, and community confidentiality; respect Residents' Rights.
• Demonstrate a positive attitude and ability to work well with all people, particularly the elderly.
• Promote a positive work environment that emphasizes teamwork and willingness to help other staff.
• Follow all front desk policies concerning tracking of residents.

Qualifications

• At least 6 months of experience as a receptionist; experience in a resident care facility is preferred.
• High school diploma; good work history in a similar position.
• Excellent communication skills; able to read, write, speak and understand English; follow written and oral directions.
• Basic computer skills, including knowledge of Word and Excel; able to type at least 40 words per minute.
• Be familiar with use of telephone, copy machine, fax, and other office equipment.
• May be required to hold valid First Aid Certification.

Schedule and Compensation

• Shifts: Mornings 8:00 a.m. – 4:30 p.m. or Evenings 11:30 a.m. – 8:00 p.m.; floater position; must be available for scheduled shift any day of the week.
• Rate of pay: $17.00 – $17.50 per hour.
• Employment type: Full-time; Seniority level: Entry level; Job function: Administrative.

Benefits and Offerings

• Competitive pay
• Differential pay
• Flexible hours
• Health insurance
• Dental & Vision
• Bonuses
• Rewards and incentives
• Career advancement
• Comprehensive training
• Fun and collaborative environment

We look forward to you joining our team!