Danaher Life Sciences is hiring: Technical Support Engineer - Hardware - ONSITE
Danaher Life Sciences, Miami, FL, United States, 33222
Technical Support Engineer - Hardware - ONSITE
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Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world.
Supporting Hematology and Urinalysis systems, the Technical Support Engineer(Hardware) for Beckman Coulter Diagnostics plays a vital role in ensuring the reliable, world-class performance of our medical diagnostic systems used in hospitals across the globe.
This position reports to the Senior Manager of Global Product Technical Support, who leads global efforts to support our installed base of products, is part of the Global Product Technical Support department located in Miami, FL and will be ONSITE five days a week.
NOTE: This is an ONSITE position. Candidates not willing or able to relocate to the Miami, FL area need not apply.
In This Role, You Will Have The Opportunity To
- Resolve complex hardware issues on medical laboratory diagnostic analyzers, providing real-time technical expertise during escalations to keep critical systems running.
- Support new product launches and design improvements, ensuring serviceability and reliability; develop service manuals and procedures used by technicians worldwide.
- Partner with R&D, manufacturing, and field service teams to drive continuous improvement on our products and services
- Shape service strategies that help engineers fix issues correctly the first time, improving global effectiveness
- Analyze fielded system performance by performing tracking and trending of service data
The Essential Requirements Of The Job Include
- Bachelor’s degree in Biomedical Engineering, Mechanical Engineering, or related technical field with 5+ years of experience
- Strong foundation in hardware and mechanical systems with a hands-on problem-solving mindset.
- Ability to translate complex technical issues into clear, actionable solutions
Travel Requirements
- This position requires up to 25% flying and/or driving travel, which includes overnight stays. Travel will primarily be domestic but may occasionally be international.
It would be a plus if you also possess previous experience in:
- Writing or developing technical documentation
- Experience working in a regulated industry
- Exposure to field service or customer support environments
- Performing root cause analysis and implementing solutions
- Experience with Hematology and/or Urinalysis systems
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.