Mecklenburg County is hiring: HR Specialist in Charlotte

Human Resources Specialist

Hiring Range: $22.79 - $29.91 / hour
Application deadline: October 12, 2025

This is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

About Us

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all.

Position Summary

Supports county objectives and department initiatives in a Human Resources program. Assists and answers employee questions related to general Human Resources, benefits, payroll, retirement, leaves of absence, and/or applicant flow.

Essential Functions

• Process, verify and maintain personnel related documentation
• Audits personnel action forms; audits pay and reviews dates; keys information into computer
• Exercises judgment and works without close supervision
• Answers complex, technical questions from employees and/or the public on area of responsibility
• Verifies that all paperwork submitted is complete and accurate before processing
• Gather personnel records from other departments or employees
• Examine employee files to answer inquiries and provide information for personnel actions
• Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information
• Compile and prepare reports and documents pertaining to personnel activities
• Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability
• Process and review employment applications to evaluate qualifications or eligibility of applicants
• Arrange for advertising or posting of job vacancies, and notify eligible workers of position availability
• Provide assistance in administering employee benefit programs and worker's compensation plans
• Select applicants meeting specified job requirements and refer them to hiring personnel
• Inform job applicants of their acceptance or rejection of employment
• Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies
• Administer and score applicant and employee aptitude, personality, and interest assessment instruments
• Monitor and provide oversight and correction for processes related to the area of assignment
• Understand and use discretion in applying laws, rules, regulations and policies
• Perform problem-solving under the direct supervision of HR management.

Minimum Qualifications

Experience: Minimum of two years of Human Resources and/or customer service experience

Education: Associate’s degree

Combination of relevant education and relevant experience accepted: Yes

Licenses and Certifications

May require a valid North Carolina or South Carolina Driver's License

Preferred Qualifications

• Peoplesoft experience
• Exceptional communication skills, both written and verbal
• Active listening and problem-solving abilities
• Critical thinking and multitasking in high-pressure situations
• Strong knowledge of HR, Benefits, and Payroll processes
• Proficient in Microsoft Office programs including Outlook, Excel and Word
• High level of analytical and process skills, problem resolution skills
• 2 years of payroll experience highly preferred

Knowledge, Skills and Abilities

Knowledge of principles and practices of bookkeeping and ability to apply this knowledge in varied work situations.

Skills: Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Abilities: Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationship; taking responsibility for customer satisfaction and loyalty.

Computer Skills

Proficient in various computer applications including Microsoft Office Suite

Physical Demands

Must be able to remain in a stationary position 50% of the time. Constantly (26 or more hrs/week)

Operates a computer or other office equipment. Constantly (26 or more hrs/week)

Frequently communicates and must be able to exchange and convey information. Constantly (26 or more hrs/week)

Must be able to review information on paper or computer. Constantly (26 or more hrs/week)

Work Environment

Works in an office setting with moderate noise

Compensation and Benefits

In addition to a competitive salary, Mecklenburg County offers a generous benefits package which greatly increases your total compensation. Benefits include medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge, and pet insurance; dependent care, healthcare, and commuter flexible spending accounts; health savings account; paid holiday, vacation, and sick days; near-site clinics for preventive care and illnesses; an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more; an employee assistance program including financial and legal counseling; access to Mecklenburg County fitness and aquatic facilities; paid family leave; tuition reimbursement; a 5% employer match.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.