Heartland Dental is hiring: Dental Office Assistant in Town of Florida

Overview

Dental Front Desk Assistant opportunity at Heartland Dental (New Port Richey, FL). Little Road Dental Care is looking for a Front Desk Business Assistant to join the team. Work schedule: Monday 7:30am-5:00pm and alternating Fridays 8am-12pm. No weekends. End times may vary depending upon patient flow.

Responsibilities

• Greet and welcome patients as they enter the office to create a positive first impression
• Manage front office duties: answer phones, check office mail and email, communicate with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers
• File patient insurance claims and follow up on outstanding claims, verify benefits and explain coverage
• Post insurance and patient payments and process accounts receivable
• Review treatment plan fees and payment options with patients
• Collaborate with providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement plans, six paid holidays, and PTO
• Front-loaded education and training to develop to your full potential
• Opportunity to be part of a stable company with 20+ years of industry-leading experience and growth potential
• Access to on-demand Daily Pay

About Little Road Dental Care - New Port Richey, FL

Little Road Dental Care is a Heartland Dental supported office. Join a collaborative team focused on community and patient care.

Qualifications

• Minimum: Experience in a fast-paced, customer-centric environment; excellent communication and organizational skills
• HIPAA training and protection of PHI as required; ability to protect data safeguards
• Access to minimum PHI necessary for job duties

Preferred Experience

• 1+ year dental or medical setting experience
• 1+ year of insurance billing and accounts receivable
• Experience with Dentrix or other dental software

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation
• Prolonged periods of sitting and computer use
• Must be able to lift up to 15 pounds
• Occasional virtual or in-person training sessions
• TB test required for all new dental office hires; arranged during pre-employment process; not applicable in FL & TN

About Heartland Dental

Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support to thousands of doctors across many states. Heartland supported offices vary by community and patient needs; clinicians retain clinical autonomy. Heartland is committed to equal opportunity in employment and to living its core values including diversity and inclusion.