Rental Delivery Driver Job at The Home Depot in San Jose

Overview

The Rental Delivery Driver I (RDDI) has a CDL-A license and operates medium to heavy-duty pickup trucks with delivery trailers. This driver delivers rental equipment to customers and provides basic operational training on the equipment. The RDDI verifies equipment is clean and operational prior to and after each delivery and demonstrates high-quality customer service standards for delivery service. The base pay range is $35.00/hr - $40.00/hr.

Key Responsibilities

• Administrative/Business Duties (10%): Utilizes company technology to document work, obtains required signatures on rental contracts, stays current on licensing and safety requirements, maintains professionalism in appearance and conduct, and performs other duties as assigned by leadership.
• Deploy Equipment to Store Locations (20%): Assists with deployment of new equipment, performs product data inspections (PDIs), delivers to stores, trains store associates on operation, and completes check-in/check-out procedures.
• Maintain Parts Inventory (10%): Maintains accurate parts and fleet inventories through documentation and transfers in appropriate systems.
• Operate Assigned Truck and Make Deliveries (60%): Operates a semi tractor-trailer with a 53’ flatbed trailer and class 7 straight truck to deliver equipment to customers. Loads/unloads, properly secures equipment, performs local deliveries and pickups, and demonstrates safe operation to customers at delivery.

Direct Manager/Direct Reports

• Reports to the Rental Operations Supervisor or Regional Rental Manager
• No direct reports

Travel Requirements

• Typically requires overnight travel less than 10% of the time.

Physical Requirements

• Intermittent periods of physical exertion including walking, standing, stooping, climbing, and lifting heavy or awkward materials or equipment.

Working Conditions

• Typically in a comfortable environment but exposed to temperature extremes, moving machinery, loud noise, and fumes that may cause discomfort or moderate risk of incident.

Minimum Qualifications

• Must be legally permitted to work in the United States.
• Must be twenty-one years of age or older.
• Valid Class A Commercial Driver's License (CDL-A).
• Valid DOT Medical Card.
• 1 year of commercial motor vehicle driving experience within the previous 5 years.
• Safe driving record – clean MVR.
• Knowledge/experience driving delivery trucks, towing tandem-axle trailers, and towable construction equipment; ability to operate safely in high-traffic or congested city zones and in small areas.
• Knowledge of local major/minor roadways and ability to use maps/directions for efficient routing.
• Understanding of safe load securement and transport.
• Knowledge of Motor Carrier Safety regulations/DOT guidelines.
• Strong work ethic and ability to work with different personality types and all levels of associates.
• Working knowledge of handheld technology (smartphone, laptop, tablet).
• Ability to operate in extreme outdoor conditions and adapt to unforeseen circumstances (weather, traffic, etc.).
• Ability to respond to common inquiries or complaints and exceed customer expectations.

Preferred Qualifications

• Ability to collaborate with cross-functional teams.
• Ability to convey complex ideas in easy-to-understand terms to diverse audiences.
• Ability to negotiate, handle complaints, resolve disputes with customers.
• Excellent written and verbal communication skills.
• One year of experience operating a commercial motor vehicle with a flatbed trailer in the previous 5 years.
• Experience in equipment rental industry (mechanical, driving, counter sales, customer service).
• Basic knowledge of compact construction equipment (including trenching and earthmoving).
• Ability to work independently and define problems, collect data, establish facts, and draw valid conclusions.
• Problem-solving and troubleshooting abilities.

Minimum Education

• High school diploma and/or GED

Preferred Education

• High school diploma and/or GED

Minimum Years Of Work Experience

• 0

Preferred Years Of Work Experience

• 3

Minimum Leadership Experience

• No previous leadership experience

Preferred Leadership Experience

• No previous leadership experience

Certifications

• Class A CDL License

Competencies

• Action Oriented
• Being Resilient
• Business Insights
• Courage
• Decision Quality
• Manages Ambiguity
• Persuades
• Collaborates
• Demonstrates Self Awareness
• Manages Complexity
• Optimizes Work Processes
• Values Differences
• Communicates Effectively
• Customer Focus
• Resourcefulness
• Strategic Mindset

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other

Industries

• Consumer Services