Wythe Hotel is hiring: Night Auditor in New York

The Wythe Hotel is seeking a dedicated Night Auditor with a passion for guest service to ensure seamless overnight operations and deliver exceptional hospitality.

As a Night Auditor, you will provide top-quality hospitality services, contributing to an exceptional guest experience from check-in to check-out while performing accurate nightly audits. You’ll be the face of Wythe Hotel, creating memorable first impressions and ensuring guest satisfaction.

Job Responsibilities

• Perform nightly audits of financial transactions and guest accounts with precision.
• Handle check-ins/check-outs and resolve guest inquiries promptly and professionally.
• Answer telephones with proper etiquette: managing transfers, holds, and messages courteously.
• Ensure accurate billing, adhering to hotel credit policies for foreign currencies, credit cards, and cash.
• Communicate relevant guest feedback to the Front Office Manager and Reception Supervisors.
• Assist other departments as needed, maintaining a collaborative spirit.
• Provide informative and helpful guidance about hotel facilities.
• Perform quality work within deadlines, with or without direct supervision.

Position Skills & Requirements

• 1 year previous hotel front desk or night audit experience preferred.
• Upbeat, warm, and positive attitude with a passion for impeccable guest service.
• Strong attention to detail and proficiency with hotel management systems.
• Excellent communication and problem-solving skills, using clear and professional language.
• Ability to work independently while coordinating with team members and other departments.
• Flexible, reliable, and committed, with availability for weekends and holidays.
• Desire to learn and grow professionally within a dynamic team.
• Ability to deliver exceptional customer service and troubleshoot effectively.

About Wythe Hotel

Housed in a meticulously restored 1901 factory building, steps from the Williamsburg waterfront, the Wythe Hotel stands as a testament to Brooklyn's industrial heritage and contemporary sophistication. Our Michelin-recognized hotel supported by Le Crocodile, Bar Blondeau, and a celebrated events program, demands exceptional standards that honor both our historic character and evolving luxury positioning.

Why This Role Matters

At Wythe Hotel we take great personal responsibility to ensure that every guest that is dining and staying with us has a fantastic and memorable time. Our mission is to go to great lengths to ensure that every guest of the Wythe has an experience that feels effortless and puts them at ease.

Wythe Workplace

Wythe Hotel is committed to creating an inclusive workplace that promotes and values diversity. We encourage applications from individuals of all backgrounds, abilities, and perspectives.

Base pay range: $28.00/hr - $30.00/hr