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FedEx Office

FedEx Office is hiring: PUD Courier in Lakewood

FedEx Office, Lakewood, CA, United States, 90715

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Position Summary

Under general supervision, the Pick Up & Delivery (PUD) provides customer service activities related to picking up and delivering orders to and from FedEx Office stores and customers’ places of business. Responsibilities are accomplished by driving a company vehicle and ensuring regular servicing and cleaning of vehicles. The PUD Courier will receive daily route information from a centralized dispatcher, who may add or remove stops from the route as needed. The PUD Courier may also be asked to perform other duties within a FedEx Office Store when not assigned to pickup/delivery activity.

General Duties And Responsibilities

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

  • Responsible for driving the company vehicle to perform pick-up/delivery service for FedEx Office stores and for customers
  • Pickup duties include driving to the customer’s place of business (or a FedEx Office store), receiving completed masters for photocopying orders, and picking up supplies and inventory items from vendor’s place of business
  • Delivery duties include delivering finished photocopy orders to customers (or a FedEx Office store) and distributing marketing materials as requested
  • Receive daily route information from a centralized dispatcher via a company provided phone
  • Operate the company vehicle according to applicable motor vehicle regulations, company policy, and auto insurance guidelines
  • Ensure proper upkeep and maintenance of the vehicle by conducting regular servicing and cleaning procedures
  • Maintain pick-up/delivery and vehicle maintenance logs to document duties performed
  • Adhere to FedEx Office company and vehicle safety policies and guidelines
  • Follow accident procedures and observe traffic laws
  • Provide quality service at each customer interaction by delivering efficient and professional service, answering questions, resolving problems, and maintaining polite interactions
  • Perform additional duties within the store during non-delivery times
  • All other duties as needed or required

Minimum Qualifications And Requirements

  • High school diploma or equivalent
  • Must be at least 21 years old with a minimum of two years of driving experience
  • Valid and current driver’s license
  • Ability to comply with any specialized regulatory or licensing requirements, as determined by geographic location and/or work assignment; FedEx Office will communicate these requirements during the hiring process
  • Must meet and maintain the FedEx Office Motor Vehicle Requirements, to be audited annually
  • For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
  • For current FedEx Office team members, must meet hiring criteria and transfer requirements as outlined in the Team Member Handbook

Essential Functions

  • Ability to stand during the entire shift, excluding meal and rest periods
  • Ability to move and lift up to 55 pounds
  • Ability to bend/twist at the waist and knees
  • Ability to communicate effectively with customers, vendors, and team members
  • Ability to perform work activities requiring cooperation and instruction
  • Ability to work in a fast-paced environment under pressure
  • Ability to maintain attention and concentration for extended periods
  • Ability to work with minimal supervision
  • Ability to report regularly to work and maintain established business hours to support FedEx Office operations

Preferred Qualifications

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations.

Pay: $19.70 - $24.16/hr

Details: Schedule: M-F 9am-5pm

Other Details

Quality Driven Management supports delivering a quality-oriented culture and day-to-day application of Quality science. Responsibilities include suggesting improvements to internal processes and supporting quality initiatives.

  • Work with management to reduce costs and wastes, and to optimize profitability
  • Apply quality concepts learned in training to daily activities
  • Support FedEx Office quality initiatives

FedEx Office is an Equal Opportunity Employer including U.S. Veterans and people with disabilities.

Know Your Rights · Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities during the application and hiring process upon request. To request accommodations, contact HR.Recruiting@fedex.com.

FedEx Office will consider qualified applicants with criminal histories in a manner consistent with applicable laws. For more information, click here.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Management and Manufacturing

Industries

  • Printing Services
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