Staples is hiring: Retail Sales Associate in Santa Ana

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Sales Associates provide exceptional customer service with our customers’ needs in mind. You’ll help customers find products, provide solutions, and handle returns or online pickups. You’ll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

Get great perks, including:

• Flexible part-time hours, generous paid time off, weekly pay, and career growth opportunities
• Associate discounts on in-store and online merchandise, services, and warranty plans
• Discounts at hundreds of retailers, restaurants, and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits

To succeed in this role, you will:

• Multitask on cashier, sales, and merchandising responsibilities
• Respond quickly and resourcefully to customer requests and concerns
• Create a positive, inviting environment for customers
• Understand and use basic selling skills to engage and present solutions
• Handle returns and online pick-ups
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Must be able to and want to engage with customers and understand their needs
• Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment
• Manage conflict in a reasonable, non-confrontational, and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand, and walk continuously
• Preferred but not required: customer service or cashier experience in a retail environment

Base pay range: $16.50/hr - $16.70/hr

Seniority level: Entry level

Employment type: Part-time

Job function: Sales and Business Development

Industry: Retail Office Equipment

Staples is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.