TekSynap is hiring: IT Operations Specialist in Arlington

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TekSynap is seeking a IT Operations Specialist to provide day-to-day cloud and network operations support, ensuring system availability, identity management, and collaboration services for the JPO.

Responsibilities

• Provide daily operations support across classified/unclassified cloud networks.
• Maintain collaboration suites, engineering tools, and identity services.
• Enforce Zero Trust principles in daily operations.
• Troubleshoot network/system issues and ensure high availability.

Required Qualifications

• Bachelor’s degree in IT, Engineering, or related.
• 5+ years IT operations and service delivery experience; 3+ years in DoD.
• Knowledge of identity management (AD, PKI, CAC/PIV) and cloud-native operations.
• Familiarity with ITIL service management frameworks.
• DoD 8570: IAT Level II (Security+ CE).
• Active Secret clearance.

COMPETENCIES

• IT operations & service delivery (ITIL v3/v4)
• Cloud operations (AWS GovCloud, Azure, DoD Cloud)
• Identity and access management (Active Directory, PKI, CAC/PIV)
• Collaboration tools (Teams, SharePoint, Atlassian suite)
• Incident response & system troubleshooting

Overview

We are seeking a IT Operations Specialist to join our team at the F-35 Joint Program Office (JPO). TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well-planned information management environment.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• Location: Arlington, VA and Wright Patterson Air Force Base, Ft. Worth, TX
• Type of environment: Office
• Noise level: Low
• Work schedule: On-site
• Amount of Travel: Regular travel up to 25% (Arlington, VA; Ft. Worth, TX; WPAFB, OH)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK AUTHORIZATION/SECURITY CLEARANCE

US Citizenship

Clearance requirement: Active Secret clearance (Top Secret/SAP preferred).

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law.