Town of Vienna is hiring: IT Applications Specialist in Vienna

Overview

Job Title: IT Applications Specialist
Company: Town of Vienna
Location: Vienna, VA, United States
Education: Master Degree

Job Number: 00497
Department: Information Technology
Division: Information Technology
Opening Date: 11/30/2025
Closing Date: 12/8/2025 11:59 PM Eastern

Salary: $97,116.00 - $156,357.00 Annually
Job Type: Full Time - Permanent
Location: Vienna, VA

Responsibilities

• Responsible for training, testing, and supporting specific information systems across multiple departments.
• Primary help desk support for all employee-related supported information systems requests.
• Implements data accuracy, process functionality, and process efficiency.
• Utilizes data collection interfaces and documents, maintains, and reports on information stored in the system.
• Implements procedures for acquiring and recovering data, including all aspects of data entry and report generation.
• Responsible for providing daily training and technical support to employees.
• Work is performed under general supervision.

Essential Functions:

• Primary support for users of the assigned information systems; escalates requests when needed in support of the information systems team (e.g., Tyler Munis, GIS).
• Primary trainer for users of the assigned information systems; assists with the development of training materials and provides group and individual training and coaching.
• Balance needs across multiple departments and ensure time sensitivity and alignment of goals.
• Assist the team with testing the information systems in support of upgrades, workflow changes, and troubleshooting.
• Protect confidential information (including Personally Identifiable Information) and assist other Town departments with data accuracy and efficiency improvements, including developing dashboards.
• Test employee interface aspects of software functionality and create/update documentation for the systems.
• Design, create, and maintain custom and standardized data files, statistics, reports, and analyses for Town departments.
• Provide project management for new and existing Town Information Systems and Applications.

Additional Duties

• Prepare documentation for system training and report reviews; receive and review grant funding requests; prepare incident reports, automated reports, and contractor status reports; prepare and process various other reports and documentation as required.
• Performs related work as assigned.

Qualifications

• Minimum Training and Experience: Requires a Bachelor's Degree in Computer Science, Computer Engineering, Database Management, Computer Architecture, GIS Mapping, or closely related area.
• Requires three years of prior supervisory or managerial experience in computer science, computer engineering, database management, computer architecture, GIS mapping, or closely related discipline.
• Americans with Disabilities Act Compliance: The Town of Vienna is an Equal Opportunity Employer. ADA requires reasonable accommodations to qualified persons with disabilities. Discuss accommodations with management.

Work Environment & Schedule

• On-site work required; not a telecommuting position.
• Work schedule: Monday through Friday, 8:00 am – 4:30 pm; Evening meetings approximately 2X week and occasional overtime.
• All new employees must satisfactorily complete a background check; a drug test may be part of the conditional offer.
• This is a non-exempt position.

Agency & Contact

• Agency: Town of Vienna
• Address: 127 Center Street, South Vienna, Virginia, 22180
• Phone: 703-255-6351
• Website: http://www.viennava.gov

General Statement of Job: Responsible for training, testing, and supporting specific information systems across multiple departments. Primary help desk support for all employee-related supported information systems requests. Implements data accuracy, process functionality, and process efficiency. Utilizes data collection interfaces and documents, maintains, and reports on information stored in the system. Responsible for providing daily training and technical support to employees. Work is performed under general supervision.

Keywords: Closed Date : 2025-11-02