ICE
Overview
Intercontinental Exchange, Inc. (ICE) invites candidates to work with cutting-edge technology and business challenges in the financial sector. ICE teams work across departments to innovate and respond to industry demand. This role operates in a dynamic, team-based environment requiring strong problem-solving, decision-making, and professionalism. The role will collaborate across multiple business and technical teams including New York Stock Exchange, ICE Data Services, ICE Futures and Options, and ICE Mortgage Technologies. This role is part of the global CRM Development team working on the Salesforce SaaS platform. ICE utilizes Salesforce features including Sales, Service, Marketing, Tableau, and customized applications. The position offers opportunities to leverage the latest Salesforce technologies to improve business processes and customer experience. A technical and proactive mindset, solid communication skills, and a passion for Salesforce and CRM solutions are expected, including awareness of best practices and emerging technologies around AI. Responsibilities Develop, maintain, and support applications within the Salesforce platform and related corporate systems/tools using recommended best practices. Collaborate with internal customers to translate functional requirements into technical implementations for automating existing processes and developing new applications. Manage projects from specification gathering through development, QA, user acceptance testing, and deployment to production. Participate in meetings and organize work and/or training sessions around new software being introduced into the ICE technology environment. Document changes and author documentation on software development standards and practices. Share knowledge and implement best practices, stay updated on Salesforce innovations, pursue relevant certifications, and advance Trailhead status. Demonstrate strong personal initiative and accountability for critical deliverables across ICE's business lines. Prioritize work efficiently with limited direct guidance from management. Lead large projects and provide effective status updates. Knowledge And Experience Bachelor’s degree (CS or IT preferred). 8+ years of development experience on the Salesforce platform. Experience with LWC, APEX, and Aura Components. Experience with HTML, CSS, JavaScript, and jQuery. Strong understanding of Lightning Flows, Batch Processing, and Trigger Management. Strong understanding of Salesforce limits and best practices. Understanding of Experience Cloud configuration and development. Familiarity with Einstein and Agent for Generative and Predictive AI. Familiarity with Tableau and/or CRMA. Salesforce certifications including Admin and Platform Developer 1 and 2. Solid understanding of SDLC methodologies and deployment tools (Git, Copado, DevOps Center). Strong technical background in web/software development, relational databases, and object-oriented concepts. Strong analytical/problem-solving skills and attention to detail with the ability to learn quickly and identify improvements. Preferred, But Not Required Familiarity with Web Application Architecture (HTTP, Client/Server, HTML, JavaScript). Experience with SQL and database technologies (SQL Server, MySQL). Experience with Web Services / Web APIs (SOAP and REST). Financial industry expertise.
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Intercontinental Exchange, Inc. (ICE) invites candidates to work with cutting-edge technology and business challenges in the financial sector. ICE teams work across departments to innovate and respond to industry demand. This role operates in a dynamic, team-based environment requiring strong problem-solving, decision-making, and professionalism. The role will collaborate across multiple business and technical teams including New York Stock Exchange, ICE Data Services, ICE Futures and Options, and ICE Mortgage Technologies. This role is part of the global CRM Development team working on the Salesforce SaaS platform. ICE utilizes Salesforce features including Sales, Service, Marketing, Tableau, and customized applications. The position offers opportunities to leverage the latest Salesforce technologies to improve business processes and customer experience. A technical and proactive mindset, solid communication skills, and a passion for Salesforce and CRM solutions are expected, including awareness of best practices and emerging technologies around AI. Responsibilities Develop, maintain, and support applications within the Salesforce platform and related corporate systems/tools using recommended best practices. Collaborate with internal customers to translate functional requirements into technical implementations for automating existing processes and developing new applications. Manage projects from specification gathering through development, QA, user acceptance testing, and deployment to production. Participate in meetings and organize work and/or training sessions around new software being introduced into the ICE technology environment. Document changes and author documentation on software development standards and practices. Share knowledge and implement best practices, stay updated on Salesforce innovations, pursue relevant certifications, and advance Trailhead status. Demonstrate strong personal initiative and accountability for critical deliverables across ICE's business lines. Prioritize work efficiently with limited direct guidance from management. Lead large projects and provide effective status updates. Knowledge And Experience Bachelor’s degree (CS or IT preferred). 8+ years of development experience on the Salesforce platform. Experience with LWC, APEX, and Aura Components. Experience with HTML, CSS, JavaScript, and jQuery. Strong understanding of Lightning Flows, Batch Processing, and Trigger Management. Strong understanding of Salesforce limits and best practices. Understanding of Experience Cloud configuration and development. Familiarity with Einstein and Agent for Generative and Predictive AI. Familiarity with Tableau and/or CRMA. Salesforce certifications including Admin and Platform Developer 1 and 2. Solid understanding of SDLC methodologies and deployment tools (Git, Copado, DevOps Center). Strong technical background in web/software development, relational databases, and object-oriented concepts. Strong analytical/problem-solving skills and attention to detail with the ability to learn quickly and identify improvements. Preferred, But Not Required Familiarity with Web Application Architecture (HTTP, Client/Server, HTML, JavaScript). Experience with SQL and database technologies (SQL Server, MySQL). Experience with Web Services / Web APIs (SOAP and REST). Financial industry expertise.
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