Providence Health & Services
Senior Service Engineer IS, Server Virtualization *Virtual*
Providence Health & Services, Renton, Washington, United States, 98056
Senior Service Engineer IS, Server Virtualization
Join a team that sits at the heart of our on-premises infrastructure. You’ll own the reliability, performance, and lifecycle of our enterprise virtualization platforms that host mission critical clinical and business applications. We run the virtualization platforms (VMware vSphere (vCenter/ESXi) and Microsoft Hyper V/Failover Clustering across multiple datacenters and edge sites) that power critical clinical and business services, and we’re on a mission to make them smarter, faster, more secure, and more resilient. Here, you’ll work with passionate engineers who believe in automation first, embrace modern observability, and are exploring AI to transform operations. You’ll have the autonomy to solve complex problems at scale, the support of peers across networking, storage, and security, and the satisfaction of knowing your work directly impacts caregivers and patients every day. If you thrive on technical depth, continuous improvement, and meaningful collaboration, this is where you can make a real difference. Alaska Washington Oregon Montana California Texas: Lubbock Texas: Levelland Texas: Plainview What you’ll do
Own the reliability, performance, capacity, and lifecycle of VMware vSphere (vCenter/ESXi) and Microsoft Hyper‑V/Failover Clustering platforms. Design and implement automation‑first workflows for provisioning, configuration, patching, upgrades, and compliance. Build and evolve observability (metrics, logs, traces, SLOs/error budgets) to drive data‑informed operations. Improve resilience and security (HA/DR patterns, backup/restore validation, hardening, least privilege, segmentation). Partner with networking, storage, and security teams to deliver performance and availability at scale across datacenters and edge sites. Lead incident response and post‑incident learning; reduce toil through runbooks and self‑healing. Evaluate and adopt AI‑assisted operations and emerging platform capabilities. Document architecture, standards, and runbooks; mentor engineers and champion best practices. What you’ll bring
Extensive experience operating vSphere (vCenter/ESXi) and/or Hyper V/Failover Clustering in production at scale. Proficiency with automation/tooling (e.g., PowerShell/PowerCLI, Python, desired-state or IaC patterns). Hands on with observability platforms and SRE concepts (SLOs, error budgets, capacity modeling). Strong understanding of networking, storage, security fundamentals in virtualized environments. Experience with resilience engineering (HA, DR, failover testing) and lifecycle management (patching/upgrades). Bias for collaboration, ownership, and continuous improvement. Healthcare/regulated environment experience is a plus; a passion for caregiver and patient impact is essential. Required qualifications
Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering
-OR-
a combination of equivalent education and experience 5 or more years of related experience Experience in automation, specifically related to deployment, recovery, or other manual processes Experience with n‑tier solutions Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually) Experience influencing software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations Experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements Experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Experience in problem solving using systematic procedures and investigating problems utilizing root cause analysis. Preferred qualifications
Experience in a Healthcare environment 5 or more years of experience working with server virtualization technologies 3 or more years of hypervisor management experience 3 or more years of server hardware management experience 3 or more years of server monitoring experience 3 or more years of server capacity and performance management experience 3 or more years of hands-on automation experience. Salary Range by Location
AK: Anchorage: Min: $61.31, Max: $104.39 AK: Kodiak, Seward, Valdez: Min: $63.91, Max: $108.82 California: Humboldt: Min: $63.91, Max: $108.82 California: Northern California - Except Humboldt: Min: $71.70, Max: $122.09 California: Southern California: Min: $63.91, Max: $108.82 Montana: Except Great Falls: Min: $49.36, Max: $84.05 Montana: Great Falls: Min: $46.76, Max: $79.62 Oregon: Non-Portland Service Area: Min: $57.16, Max: $97.32 Oregon: Portland Service Area: Min: $61.31, Max: $104.39 Texas – Lubbock, Levelland, Plainview: Min: $46.76, Max: $79.62 Washington: Western: Min: $63.91, Max: $108.82 Washington: Southwest - Olympia, Centralia: Min: $61.31, Max: $104.39 Washington: Clark County: Min: $61.31, Max: $104.39 Washington: Eastern: Min: $54.56, Max: $92.89 Washington: Southeastern: Min: $57.16, Max: $97.32 Why Join Providence?
Our
best-in-class benefits
are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our
Mission
of caring for everyone, especially the most vulnerable in our communities.
#J-18808-Ljbffr
Join a team that sits at the heart of our on-premises infrastructure. You’ll own the reliability, performance, and lifecycle of our enterprise virtualization platforms that host mission critical clinical and business applications. We run the virtualization platforms (VMware vSphere (vCenter/ESXi) and Microsoft Hyper V/Failover Clustering across multiple datacenters and edge sites) that power critical clinical and business services, and we’re on a mission to make them smarter, faster, more secure, and more resilient. Here, you’ll work with passionate engineers who believe in automation first, embrace modern observability, and are exploring AI to transform operations. You’ll have the autonomy to solve complex problems at scale, the support of peers across networking, storage, and security, and the satisfaction of knowing your work directly impacts caregivers and patients every day. If you thrive on technical depth, continuous improvement, and meaningful collaboration, this is where you can make a real difference. Alaska Washington Oregon Montana California Texas: Lubbock Texas: Levelland Texas: Plainview What you’ll do
Own the reliability, performance, capacity, and lifecycle of VMware vSphere (vCenter/ESXi) and Microsoft Hyper‑V/Failover Clustering platforms. Design and implement automation‑first workflows for provisioning, configuration, patching, upgrades, and compliance. Build and evolve observability (metrics, logs, traces, SLOs/error budgets) to drive data‑informed operations. Improve resilience and security (HA/DR patterns, backup/restore validation, hardening, least privilege, segmentation). Partner with networking, storage, and security teams to deliver performance and availability at scale across datacenters and edge sites. Lead incident response and post‑incident learning; reduce toil through runbooks and self‑healing. Evaluate and adopt AI‑assisted operations and emerging platform capabilities. Document architecture, standards, and runbooks; mentor engineers and champion best practices. What you’ll bring
Extensive experience operating vSphere (vCenter/ESXi) and/or Hyper V/Failover Clustering in production at scale. Proficiency with automation/tooling (e.g., PowerShell/PowerCLI, Python, desired-state or IaC patterns). Hands on with observability platforms and SRE concepts (SLOs, error budgets, capacity modeling). Strong understanding of networking, storage, security fundamentals in virtualized environments. Experience with resilience engineering (HA, DR, failover testing) and lifecycle management (patching/upgrades). Bias for collaboration, ownership, and continuous improvement. Healthcare/regulated environment experience is a plus; a passion for caregiver and patient impact is essential. Required qualifications
Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering
-OR-
a combination of equivalent education and experience 5 or more years of related experience Experience in automation, specifically related to deployment, recovery, or other manual processes Experience with n‑tier solutions Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually) Experience influencing software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations Experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements Experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Experience in problem solving using systematic procedures and investigating problems utilizing root cause analysis. Preferred qualifications
Experience in a Healthcare environment 5 or more years of experience working with server virtualization technologies 3 or more years of hypervisor management experience 3 or more years of server hardware management experience 3 or more years of server monitoring experience 3 or more years of server capacity and performance management experience 3 or more years of hands-on automation experience. Salary Range by Location
AK: Anchorage: Min: $61.31, Max: $104.39 AK: Kodiak, Seward, Valdez: Min: $63.91, Max: $108.82 California: Humboldt: Min: $63.91, Max: $108.82 California: Northern California - Except Humboldt: Min: $71.70, Max: $122.09 California: Southern California: Min: $63.91, Max: $108.82 Montana: Except Great Falls: Min: $49.36, Max: $84.05 Montana: Great Falls: Min: $46.76, Max: $79.62 Oregon: Non-Portland Service Area: Min: $57.16, Max: $97.32 Oregon: Portland Service Area: Min: $61.31, Max: $104.39 Texas – Lubbock, Levelland, Plainview: Min: $46.76, Max: $79.62 Washington: Western: Min: $63.91, Max: $108.82 Washington: Southwest - Olympia, Centralia: Min: $61.31, Max: $104.39 Washington: Clark County: Min: $61.31, Max: $104.39 Washington: Eastern: Min: $54.56, Max: $92.89 Washington: Southeastern: Min: $57.16, Max: $97.32 Why Join Providence?
Our
best-in-class benefits
are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our
Mission
of caring for everyone, especially the most vulnerable in our communities.
#J-18808-Ljbffr