Collide Capital LLC
Engineer, Data Center (Hillsboro, OR)
Collide Capital LLC, Hillsboro, Oregon, United States, 97104
Overview
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make connections, discover opportunities, build skills, and gain insights daily. We are committed to growing our people and fostering a culture built on trust, care, inclusion, and fun where everyone can succeed.
This role will be based in Hillsboro, OR. The work location is on-site and full-time. This role may require evening or overnight shifts (3:00 PM - 12:00 AM or 11:00 PM - 8:00 AM).
About the Data Center Hardware Engineering Team The Data Center Hardware Engineering team maintains the reliability and resilience of LinkedIn’s global server and network infrastructure. The team handles advanced break-fix repairs and serves as a critical escalation point for Associate Hardware Engineers and contracted Data Center Technicians, ensuring SLAs and KPIs are met. Working with local Site Supervisors, Hardware Engineers lead advanced troubleshooting, incident response, and technical mentorship to safeguard infrastructure uptime. In this environment, downtime is measured in minutes, so precision, speed, and collaboration are essential.
Responsibilities
Perform hardware break-fix repairs, including replacing drives, DIMMs, fans, power supplies, motherboards, SSDs, NVMe devices, and other components.
Coordinate with hardware OEM vendors for RMA, firmware updates, and resolution of chronic issues affecting LinkedIn’s server fleet.
Act as the escalation point for Associate Hardware Engineers and contracted technicians, owning complex hardware and Linux issues, coordinating with OEMs for resolution, and ensuring SLA/KPI compliance.
Monitor and engage with the Jira ticket queue daily, ensuring tickets are processed correctly, SLA-compliant, and escalated as needed.
Troubleshoot and resolve advanced Linux OS-level issues across all server platforms.
Develop and maintain internal documentation, troubleshooting guides, and training content to improve data center technician effectiveness.
Support deployment engineers with resolving autobuild (Linux Kickstart) failures, including remediation of straggler nodes.
Diagnose and resolve physical-layer network connectivity issues within LinkedIn data centers.
Troubleshoot dark fiber issues and physical-layer connectivity problems at LinkedIn’s regional POPs.
Assist with hardware installations and upgrades outside of quarterly organic growth projects.
Review LinkedIn’s Incident Dashboard and DCIM for electrical infrastructure faults, taking action on fatal or warning incidents and escalating to Senior Data Center Engineers as needed.
Partner with cross-functional teams to identify efficiency opportunities and improve break-fix processes.
Participate in an on-call rotation to support global data center operations.
Qualifications Basic Qualifications
1+ years of experience in a Data Center Engineering Role
1+ years of Linux troubleshooting experience
1+ years of server hardware troubleshooting experience
1+ years of physical layer network troubleshooting experience
Preferred Qualifications
Bachelor’s Degree or equivalent industry experience
2+ years in a Data Center Engineering Role
2+ years Linux troubleshooting experience
2+ years server hardware troubleshooting experience
2+ years physical layer network troubleshooting experience
Suggested Skills
Hardware Deployment & Installation
Project Management
Ticketing Systems (Jira, ServiceNow)
Linux/Unix
Server and Network Troubleshooting
You will Benefit from Our Culture LinkedIn offers generous health and wellness programs and time away; compensation practices are fair and equitable. The pay range for this role is $88,000 to $144,000. Actual compensation is based on factors such as skill set, experience, certifications, and location. The total compensation may include annual performance bonus, stock, benefits and other incentive plans. For more information, visit https://careers.linkedin.com/benefits.
Additional Information Equal Opportunity Statement LinkedIn is an equal opportunity employer. We seek candidates from diverse backgrounds and do not discriminate on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We are committed to an inclusive and accessible experience for all job seekers. If you need a reasonable accommodation, contact accommodations@linkedin.com.
A reasonable accommodation request will be responded to within three business days. Pay inquiries and related questions are addressed per policy.
Pay Transparency and Global Privacy LinkedIn follows applicable pay transparency policies. Global data privacy notices for job candidates can be found at the links provided by LinkedIn’s careers site.
#J-18808-Ljbffr
This role will be based in Hillsboro, OR. The work location is on-site and full-time. This role may require evening or overnight shifts (3:00 PM - 12:00 AM or 11:00 PM - 8:00 AM).
About the Data Center Hardware Engineering Team The Data Center Hardware Engineering team maintains the reliability and resilience of LinkedIn’s global server and network infrastructure. The team handles advanced break-fix repairs and serves as a critical escalation point for Associate Hardware Engineers and contracted Data Center Technicians, ensuring SLAs and KPIs are met. Working with local Site Supervisors, Hardware Engineers lead advanced troubleshooting, incident response, and technical mentorship to safeguard infrastructure uptime. In this environment, downtime is measured in minutes, so precision, speed, and collaboration are essential.
Responsibilities
Perform hardware break-fix repairs, including replacing drives, DIMMs, fans, power supplies, motherboards, SSDs, NVMe devices, and other components.
Coordinate with hardware OEM vendors for RMA, firmware updates, and resolution of chronic issues affecting LinkedIn’s server fleet.
Act as the escalation point for Associate Hardware Engineers and contracted technicians, owning complex hardware and Linux issues, coordinating with OEMs for resolution, and ensuring SLA/KPI compliance.
Monitor and engage with the Jira ticket queue daily, ensuring tickets are processed correctly, SLA-compliant, and escalated as needed.
Troubleshoot and resolve advanced Linux OS-level issues across all server platforms.
Develop and maintain internal documentation, troubleshooting guides, and training content to improve data center technician effectiveness.
Support deployment engineers with resolving autobuild (Linux Kickstart) failures, including remediation of straggler nodes.
Diagnose and resolve physical-layer network connectivity issues within LinkedIn data centers.
Troubleshoot dark fiber issues and physical-layer connectivity problems at LinkedIn’s regional POPs.
Assist with hardware installations and upgrades outside of quarterly organic growth projects.
Review LinkedIn’s Incident Dashboard and DCIM for electrical infrastructure faults, taking action on fatal or warning incidents and escalating to Senior Data Center Engineers as needed.
Partner with cross-functional teams to identify efficiency opportunities and improve break-fix processes.
Participate in an on-call rotation to support global data center operations.
Qualifications Basic Qualifications
1+ years of experience in a Data Center Engineering Role
1+ years of Linux troubleshooting experience
1+ years of server hardware troubleshooting experience
1+ years of physical layer network troubleshooting experience
Preferred Qualifications
Bachelor’s Degree or equivalent industry experience
2+ years in a Data Center Engineering Role
2+ years Linux troubleshooting experience
2+ years server hardware troubleshooting experience
2+ years physical layer network troubleshooting experience
Suggested Skills
Hardware Deployment & Installation
Project Management
Ticketing Systems (Jira, ServiceNow)
Linux/Unix
Server and Network Troubleshooting
You will Benefit from Our Culture LinkedIn offers generous health and wellness programs and time away; compensation practices are fair and equitable. The pay range for this role is $88,000 to $144,000. Actual compensation is based on factors such as skill set, experience, certifications, and location. The total compensation may include annual performance bonus, stock, benefits and other incentive plans. For more information, visit https://careers.linkedin.com/benefits.
Additional Information Equal Opportunity Statement LinkedIn is an equal opportunity employer. We seek candidates from diverse backgrounds and do not discriminate on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We are committed to an inclusive and accessible experience for all job seekers. If you need a reasonable accommodation, contact accommodations@linkedin.com.
A reasonable accommodation request will be responded to within three business days. Pay inquiries and related questions are addressed per policy.
Pay Transparency and Global Privacy LinkedIn follows applicable pay transparency policies. Global data privacy notices for job candidates can be found at the links provided by LinkedIn’s careers site.
#J-18808-Ljbffr