Metropolitan Council
Business Systems Analyst 2 and 3
Metropolitan Council, Minneapolis, Minnesota, United States, 55400
Overview
We are the
Metropolitan Council , the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. The candidate's permanent residence must be in Minnesota or Wisconsin. We are committed to supporting a diverse workforce that reflects the communities we serve. Metro Transit
is one of the country’s largest transit systems, employing more than 3,000 people and providing ridership through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk, or bike in the Twin Cities. Position
Business Systems Analyst (BSA) Transit Information/Customer Experience
is an opportunity to apply technical skills to improve the transit rider experience. The BSA supports multiple technology systems that generate or provide customer-facing information (e.g., trip plans, real-time predictions) and enable staff to provide accurate, customer-friendly support. The BSA is responsible for the proper administration, maintenance, and implementation of technological, reporting, and analysis processes. Responsibilities : The range of BSA responsibilities includes administration of transit applications and databases, software installations, patching and upgrades; first responder for systems troubleshooting and service inquiries; managing integrations between systems; data mining, transformation, and warehousing; programming/coding and scripting; application development; root cause analysis; business process redesign and documentation; business and use case development; lifecycle management; vendor and contract management; technology sourcing; training and development; and project management. Job Posting and Levels
This posting fills
Business Systems Analyst 2
and
Business Systems Analyst 3
roles. Job Details by Level
Business Systems Analyst 2 Management of departmental Transit Information, Information Services (IS), and related capabilities, including SQL Server databases IT system design, sourcing, data integration, implementation, training, and operational support Management of Transit Information department PowerBI reports and dashboards Business Systems Analyst 2 – Reporting and Analysis Holistic management of reporting and visualizations/dashboards Root cause analysis, report development, data mining, transformation, warehousing, deployment, presentation, and interpretation Business Systems Analyst 2 – Systems and Technology Technical liaison to departmental staff and enterprise support groups First line of support for technology inquiries and errors Lead fixes and enhancements to IS-supported systems Lifecycle management and end-of-life activities Administer data access, identity management, roles, and permissions Develop solutions to address process, workflow, or data gaps Lead large-scale departmental system implementations Represent department on enterprise technology governance and security efforts Business Systems Analyst 3 The BSA 3 role includes all above duties with greater autonomy, independent judgment, and responsibility for more complex modifications, system data transformations, and enterprise-wide solutions. BSA 3 incumbents lead organization-wide system implementation projects and champion business process improvements. Qualifications
Business Systems Analyst 2, Non-Rep, Grade G Combination of progressively responsible experience in management analysis and business systems administration (or related) and completed education in MIS, Computer Science, Finance, Business Administration, or related field. Examples: High school diploma/GED with 7 years of experience Associate’s degree with 5 years of experience Bachelor’s degree with 3 years of experience Master’s degree with 1 year of experience Business Systems Analyst 3, Non-Rep, Grade H Combination of progressively responsible experience in management analysis and business systems administration (or related) with MIS/CS/Finance/Business Administration or related field. At least 1 year of experience in configurations/modifications within specific systems or data extraction/transform/ deployment to support decision-making and process improvements. Examples: High school diploma/GED with 8 years of experience Associate’s degree with 6 years of experience Bachelor’s degree with 4 years of experience Master’s degree with 2 years of experience Desired and Helpful Skills Experience in diverse, multicultural, and inclusive environments Experience with transit applications (e.g., HASTUS, On Route/Transit Master, GTFS) SQL, SQL Server, .NET/Visual Studio, C#, Power BI, R/R Shiny, SharePoint/Teams CRM experience, Python, Microsoft Power Platform, Java, Adobe InDesign, Databricks, ArcGIS Ability to collaborate as technical liaison and provide first-line support What you can expect from us
Opportunity to influence the Twin Cities metropolitan area On-site training and tuition reimbursement Competitive salary, benefits, and work/life balance Compensation and Work Environment
Salary ranges: BSA 2: $38.53 - $62.53 hourly; $80,142 - $130,062 annually. BSA 3: $41.65 - $67.60 hourly; $86,632 - $140,608 annually. Work is performed in a standard office setting with potential travel between sites. Recruitment Process
We review minimum qualifications. We rate education and experience. We conduct a structured panel interview. We conduct a selection interview. Additional Information : If you are new to the Metropolitan Council, you must pass a drug test and a background check. If you are already employed, certain conditions apply. A driving record check and/or physical may be conducted if applicable. False statements may disqualify applicants. We are an Equal Opportunity/Affirmative Action employer and encourage applicants from diverse backgrounds. If you require accommodation during the selection process, please email HR-CCHealth@metc.state.mn.us.
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We are the
Metropolitan Council , the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. The candidate's permanent residence must be in Minnesota or Wisconsin. We are committed to supporting a diverse workforce that reflects the communities we serve. Metro Transit
is one of the country’s largest transit systems, employing more than 3,000 people and providing ridership through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk, or bike in the Twin Cities. Position
Business Systems Analyst (BSA) Transit Information/Customer Experience
is an opportunity to apply technical skills to improve the transit rider experience. The BSA supports multiple technology systems that generate or provide customer-facing information (e.g., trip plans, real-time predictions) and enable staff to provide accurate, customer-friendly support. The BSA is responsible for the proper administration, maintenance, and implementation of technological, reporting, and analysis processes. Responsibilities : The range of BSA responsibilities includes administration of transit applications and databases, software installations, patching and upgrades; first responder for systems troubleshooting and service inquiries; managing integrations between systems; data mining, transformation, and warehousing; programming/coding and scripting; application development; root cause analysis; business process redesign and documentation; business and use case development; lifecycle management; vendor and contract management; technology sourcing; training and development; and project management. Job Posting and Levels
This posting fills
Business Systems Analyst 2
and
Business Systems Analyst 3
roles. Job Details by Level
Business Systems Analyst 2 Management of departmental Transit Information, Information Services (IS), and related capabilities, including SQL Server databases IT system design, sourcing, data integration, implementation, training, and operational support Management of Transit Information department PowerBI reports and dashboards Business Systems Analyst 2 – Reporting and Analysis Holistic management of reporting and visualizations/dashboards Root cause analysis, report development, data mining, transformation, warehousing, deployment, presentation, and interpretation Business Systems Analyst 2 – Systems and Technology Technical liaison to departmental staff and enterprise support groups First line of support for technology inquiries and errors Lead fixes and enhancements to IS-supported systems Lifecycle management and end-of-life activities Administer data access, identity management, roles, and permissions Develop solutions to address process, workflow, or data gaps Lead large-scale departmental system implementations Represent department on enterprise technology governance and security efforts Business Systems Analyst 3 The BSA 3 role includes all above duties with greater autonomy, independent judgment, and responsibility for more complex modifications, system data transformations, and enterprise-wide solutions. BSA 3 incumbents lead organization-wide system implementation projects and champion business process improvements. Qualifications
Business Systems Analyst 2, Non-Rep, Grade G Combination of progressively responsible experience in management analysis and business systems administration (or related) and completed education in MIS, Computer Science, Finance, Business Administration, or related field. Examples: High school diploma/GED with 7 years of experience Associate’s degree with 5 years of experience Bachelor’s degree with 3 years of experience Master’s degree with 1 year of experience Business Systems Analyst 3, Non-Rep, Grade H Combination of progressively responsible experience in management analysis and business systems administration (or related) with MIS/CS/Finance/Business Administration or related field. At least 1 year of experience in configurations/modifications within specific systems or data extraction/transform/ deployment to support decision-making and process improvements. Examples: High school diploma/GED with 8 years of experience Associate’s degree with 6 years of experience Bachelor’s degree with 4 years of experience Master’s degree with 2 years of experience Desired and Helpful Skills Experience in diverse, multicultural, and inclusive environments Experience with transit applications (e.g., HASTUS, On Route/Transit Master, GTFS) SQL, SQL Server, .NET/Visual Studio, C#, Power BI, R/R Shiny, SharePoint/Teams CRM experience, Python, Microsoft Power Platform, Java, Adobe InDesign, Databricks, ArcGIS Ability to collaborate as technical liaison and provide first-line support What you can expect from us
Opportunity to influence the Twin Cities metropolitan area On-site training and tuition reimbursement Competitive salary, benefits, and work/life balance Compensation and Work Environment
Salary ranges: BSA 2: $38.53 - $62.53 hourly; $80,142 - $130,062 annually. BSA 3: $41.65 - $67.60 hourly; $86,632 - $140,608 annually. Work is performed in a standard office setting with potential travel between sites. Recruitment Process
We review minimum qualifications. We rate education and experience. We conduct a structured panel interview. We conduct a selection interview. Additional Information : If you are new to the Metropolitan Council, you must pass a drug test and a background check. If you are already employed, certain conditions apply. A driving record check and/or physical may be conducted if applicable. False statements may disqualify applicants. We are an Equal Opportunity/Affirmative Action employer and encourage applicants from diverse backgrounds. If you require accommodation during the selection process, please email HR-CCHealth@metc.state.mn.us.
#J-18808-Ljbffr