Balboa Nephrology
Overview
Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care. Through our joint venture with Evergreen Nephrology we are a growing organization with opportunities for professional and personal growth. We will help you grow in your leadership experiences while learning the new value-based care world. We offer a comprehensive benefits package that includes medical, dental & vision on the 1st of the month 30 days after hire, and other benefits described below. Work Location: Hybrid Our Values
Patient-centered | Accountability | Respect | Innovation | Data-Driven Our Mission
To consistently deliver superior care – Balboa Care – to every patient with kidney disease. About Balboa United
Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team with multiple offices. Balboa United provides medical practice management services across San Diego, Imperial, Orange and Riverside counties, and supports nephrology care and related services. Position
IT Coordinator – detail-oriented and customer-focused role within our healthcare IT team. This role ensures the smooth operation of clinical and administrative systems by providing frontline technical support and collaborating across infrastructure, networking, and systems. The ideal candidate understands healthcare environments, demonstrates strong troubleshooting skills, and works cross-functionally to resolve technical issues with internal users and vendor partners. Essential Job Duties
Provide Tier 1 and Tier 2 technical support for end-users across clinical and administrative departments. Troubleshoot hardware, software, network, and application issues in a timely and professional manner. Collaborate with vendor partners to support cloud-based systems. Assist in the deployment, configuration, and maintenance of applications (e.g., EHR/EMR systems, VOIP Phones). Monitor and respond to support tickets, ensuring issues are documented and resolved according to SLAs. Participate in IT projects including system upgrades, migrations, office moves and new technology rollouts. Maintain accurate documentation of systems, procedures, and support resolutions. Ensure compliance with HIPAA and other healthcare IT regulations. Provide training and guidance to end-users on best practices and system usage. Required Qualifications
1-2 years of support experience in supporting company IT systems Understanding of Microsoft Office 365 Experience with handling change requests in clinical systems Knowledge of cybersecurity best practices in healthcare Familiarity with cloud platforms (Azure, Office 365) and mobile device management Understanding of Identity and Access Management General IT infrastructure knowledge Pay Range
$65,000 - $75,000 annually Other Considerations
Background check required Travel to other sites located within San Diego County may be required Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties may change at any time with or without notice. Supervisory duties – No Language & Physical Requirements
Language Skills: English; ability to speak, read, write, and understand clinical/medical vocabulary. Vision Requirements: Close vision, focus adjustment, and color perception. Physical Demands: Ability to lift up to 35 pounds unassisted; standing for extended periods; repetitive movements; ability to ascend/descend stairs as needed. Work Environment
Job tasks may involve exposure to blood, body fluids, tissues, or spills. Personal protective equipment is required. Standard office equipment is used. Benefits & Other
Comprehensive benefits including medical, dental & vision; 401(k) employer contribution up to 10%; generous paid time off including holidays, a birthday float day, and a mental health day; company-paid life insurance; and opportunity to work in a fast-growing field. EEO Statement
Balboa United is an equal opportunity employer. We prohibit unlawful discrimination and are committed to compliance with all applicable laws. If you believe you have been subjected to discrimination, contact our Human Resources Department for assistance.
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Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care. Through our joint venture with Evergreen Nephrology we are a growing organization with opportunities for professional and personal growth. We will help you grow in your leadership experiences while learning the new value-based care world. We offer a comprehensive benefits package that includes medical, dental & vision on the 1st of the month 30 days after hire, and other benefits described below. Work Location: Hybrid Our Values
Patient-centered | Accountability | Respect | Innovation | Data-Driven Our Mission
To consistently deliver superior care – Balboa Care – to every patient with kidney disease. About Balboa United
Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team with multiple offices. Balboa United provides medical practice management services across San Diego, Imperial, Orange and Riverside counties, and supports nephrology care and related services. Position
IT Coordinator – detail-oriented and customer-focused role within our healthcare IT team. This role ensures the smooth operation of clinical and administrative systems by providing frontline technical support and collaborating across infrastructure, networking, and systems. The ideal candidate understands healthcare environments, demonstrates strong troubleshooting skills, and works cross-functionally to resolve technical issues with internal users and vendor partners. Essential Job Duties
Provide Tier 1 and Tier 2 technical support for end-users across clinical and administrative departments. Troubleshoot hardware, software, network, and application issues in a timely and professional manner. Collaborate with vendor partners to support cloud-based systems. Assist in the deployment, configuration, and maintenance of applications (e.g., EHR/EMR systems, VOIP Phones). Monitor and respond to support tickets, ensuring issues are documented and resolved according to SLAs. Participate in IT projects including system upgrades, migrations, office moves and new technology rollouts. Maintain accurate documentation of systems, procedures, and support resolutions. Ensure compliance with HIPAA and other healthcare IT regulations. Provide training and guidance to end-users on best practices and system usage. Required Qualifications
1-2 years of support experience in supporting company IT systems Understanding of Microsoft Office 365 Experience with handling change requests in clinical systems Knowledge of cybersecurity best practices in healthcare Familiarity with cloud platforms (Azure, Office 365) and mobile device management Understanding of Identity and Access Management General IT infrastructure knowledge Pay Range
$65,000 - $75,000 annually Other Considerations
Background check required Travel to other sites located within San Diego County may be required Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties may change at any time with or without notice. Supervisory duties – No Language & Physical Requirements
Language Skills: English; ability to speak, read, write, and understand clinical/medical vocabulary. Vision Requirements: Close vision, focus adjustment, and color perception. Physical Demands: Ability to lift up to 35 pounds unassisted; standing for extended periods; repetitive movements; ability to ascend/descend stairs as needed. Work Environment
Job tasks may involve exposure to blood, body fluids, tissues, or spills. Personal protective equipment is required. Standard office equipment is used. Benefits & Other
Comprehensive benefits including medical, dental & vision; 401(k) employer contribution up to 10%; generous paid time off including holidays, a birthday float day, and a mental health day; company-paid life insurance; and opportunity to work in a fast-growing field. EEO Statement
Balboa United is an equal opportunity employer. We prohibit unlawful discrimination and are committed to compliance with all applicable laws. If you believe you have been subjected to discrimination, contact our Human Resources Department for assistance.
#J-18808-Ljbffr