Shionogi Inc. (U.S.)
Associate Director, Commercial Data Management
Shionogi Inc. (U.S.), Florham Park, New Jersey, us, 07932
Associate Director, Commercial Data Management
The Associate Director, Commercial Data Operations will lead the strategy, governance, and execution of Shionogi’s commercial data assets to ensure timely, accurate, and compliant data availability for business insights. Acting as the primary liaison between external data providers and internal stakeholders, this role will drive operational excellence in data acquisition, integration, quality, and delivery. This role will help shape and advance Shionogi’s Commercial Data Management strategy, evolving infrastructure, tools, and capabilities to support current and future brands. Responsibilities include optimizing the commercial data foundation, identifying efficiencies, and ensuring systems and processes enable reliable, analytics-ready data for strategic decision-making. The role will collaborate closely with the Director of Commercial Data Management and Directors of Insights & Analytics to maintain and enhance a strong data environment, while also partnering with Field Operations to align data requirements with CRM and field technology platforms. As a highly visible role within Commercial Operations, the Associate Director will work across internal and external stakeholders to implement, enhance, and future-proof Shionogi’s commercial data infrastructure in support of launch readiness and long-term business success. Responsibilities Oversee daily operations and long-term evolution of the commercial data warehouse, reporting platforms, and related systems in partnership with IT and vendors. Translate business requirements into data warehouse architecture, reporting solutions, and system enhancements. Data Management & Stewardship Manage acquisition, intake, organization, and integration of commercial datasets. Develop and oversee the data operations roadmap for commercial and medical data. Ensure data quality through validation, lineage documentation, and metadata management. Oversee and drive master data management processes for HCP, HCO, payer, product, and territory hierarchies. Implement data monitoring and reconciliation processes to ensure completeness, accuracy, and timeliness of data delivery. Partner with IT and data engineering teams to design ETL pipelines and ensure efficient integration into enterprise data warehouse. Resolve data issues in partnership with IT and external vendors while ensuring continuity for business stakeholders. Lead external vendor management, including contracts, business reviews, and daily operations. Analytics Enablement Build and maintain Analytics-Ready Data Sets with product performance, managed care, and customer profile metrics to support self-service reporting and insights. Partner with I&A and Field Operations to capture and maintain CRM and BI platform requirements. Support incentive compensation by ensuring data readiness, accuracy, and adherence to quarterly timelines. Deliver ad-hoc analyses to diagnose data issues and inform business decisions. Serve as the primary point of contact for business stakeholders on data operations, ensuring alignment of priorities with brand, market access, and field operations leadership. Strategic Leadership & Data Governance Establish data governance standards, SOPs, and quality frameworks to ensure data integrity, compliance, and consistency across systems. Ensure compliance with data visibility, sharing, and privacy requirements in partnership with Legal, Compliance, IT, and Finance. Execute and communicate the Commercial Data Governance Model to cross-functional stakeholders. Proactively identify opportunities for infrastructure upgrades, new data sources, and process improvements. Monitor industry trends and emerging vendors/datasets to strengthen analytics capabilities. Minimum Job Requirements Qualifications B.S. in Mathematics, Statistics, Computer Science, Engineering, Analytics, Business, or other technical degrees; Advanced degree is a plus. A minimum of seven years of experience in the pharmaceutical industry with at least five years in data warehousing and analytics. Three plus years of experience in SQL, Relational databases with 5+ years of experience in Data Visualization tools such as Tableau, Power B.I., etc. Strong understanding of specialty and/or rare disease data and patient support services data. Strong industry experiences practicing business function and technical capabilities in MDM, Customer Master, Consent Management, Payer Spine and Affiliation Hierarchy Management. Ability to present data strategy and finding to different levels and stakeholders. Drive continuous improvement in system performance and service quality for technologies in commercial business applications. Previous experience successfully supporting and improving data Lakehouse(s) preferred. Knowledge of field operations processes preferred. Competencies Growth mindset with “can do” attitude and high emotional intelligence. Ability to problem-solve and develop solutions for routine day-to-day issues. Experience coaching, and problem-solving skills. Strong ability to influence laterally and vertically. High degree of creativity and innovation in developing new approaches, processes, and methodologies. Strong interpersonal and communication skills and the ability to develop effective working relationships with multiple levels of management and across a range of functions. Excellent project management skills with demonstrated ability to lead multiple projects and priorities. Other Requirements Ability and willingness to travel approximately 10-20% of the year. Must live a commutable distance to our US Corporate Headquarters in Florham Park, NJ. Office presence is required at least 3 days per week. Additional Information The base salary range for this full-time position is $160,000 - $190,000. EEO Shionogi Inc. is an equal opportunity employer supporting individuals with disabilities and veterans. All qualified applicants will receive equal consideration for employment opportunities based on valid job requirements without regard to race, color, religion, sex, marital status, national origin, age, ancestry, citizenship, disability, genetic information, status as a disabled veteran, a recently separated veteran, Active Duty Wartime or Campaign Badge Veterans, and Armed Forces Service Medal Veterans, or any other characteristic protected by applicable law.
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The Associate Director, Commercial Data Operations will lead the strategy, governance, and execution of Shionogi’s commercial data assets to ensure timely, accurate, and compliant data availability for business insights. Acting as the primary liaison between external data providers and internal stakeholders, this role will drive operational excellence in data acquisition, integration, quality, and delivery. This role will help shape and advance Shionogi’s Commercial Data Management strategy, evolving infrastructure, tools, and capabilities to support current and future brands. Responsibilities include optimizing the commercial data foundation, identifying efficiencies, and ensuring systems and processes enable reliable, analytics-ready data for strategic decision-making. The role will collaborate closely with the Director of Commercial Data Management and Directors of Insights & Analytics to maintain and enhance a strong data environment, while also partnering with Field Operations to align data requirements with CRM and field technology platforms. As a highly visible role within Commercial Operations, the Associate Director will work across internal and external stakeholders to implement, enhance, and future-proof Shionogi’s commercial data infrastructure in support of launch readiness and long-term business success. Responsibilities Oversee daily operations and long-term evolution of the commercial data warehouse, reporting platforms, and related systems in partnership with IT and vendors. Translate business requirements into data warehouse architecture, reporting solutions, and system enhancements. Data Management & Stewardship Manage acquisition, intake, organization, and integration of commercial datasets. Develop and oversee the data operations roadmap for commercial and medical data. Ensure data quality through validation, lineage documentation, and metadata management. Oversee and drive master data management processes for HCP, HCO, payer, product, and territory hierarchies. Implement data monitoring and reconciliation processes to ensure completeness, accuracy, and timeliness of data delivery. Partner with IT and data engineering teams to design ETL pipelines and ensure efficient integration into enterprise data warehouse. Resolve data issues in partnership with IT and external vendors while ensuring continuity for business stakeholders. Lead external vendor management, including contracts, business reviews, and daily operations. Analytics Enablement Build and maintain Analytics-Ready Data Sets with product performance, managed care, and customer profile metrics to support self-service reporting and insights. Partner with I&A and Field Operations to capture and maintain CRM and BI platform requirements. Support incentive compensation by ensuring data readiness, accuracy, and adherence to quarterly timelines. Deliver ad-hoc analyses to diagnose data issues and inform business decisions. Serve as the primary point of contact for business stakeholders on data operations, ensuring alignment of priorities with brand, market access, and field operations leadership. Strategic Leadership & Data Governance Establish data governance standards, SOPs, and quality frameworks to ensure data integrity, compliance, and consistency across systems. Ensure compliance with data visibility, sharing, and privacy requirements in partnership with Legal, Compliance, IT, and Finance. Execute and communicate the Commercial Data Governance Model to cross-functional stakeholders. Proactively identify opportunities for infrastructure upgrades, new data sources, and process improvements. Monitor industry trends and emerging vendors/datasets to strengthen analytics capabilities. Minimum Job Requirements Qualifications B.S. in Mathematics, Statistics, Computer Science, Engineering, Analytics, Business, or other technical degrees; Advanced degree is a plus. A minimum of seven years of experience in the pharmaceutical industry with at least five years in data warehousing and analytics. Three plus years of experience in SQL, Relational databases with 5+ years of experience in Data Visualization tools such as Tableau, Power B.I., etc. Strong understanding of specialty and/or rare disease data and patient support services data. Strong industry experiences practicing business function and technical capabilities in MDM, Customer Master, Consent Management, Payer Spine and Affiliation Hierarchy Management. Ability to present data strategy and finding to different levels and stakeholders. Drive continuous improvement in system performance and service quality for technologies in commercial business applications. Previous experience successfully supporting and improving data Lakehouse(s) preferred. Knowledge of field operations processes preferred. Competencies Growth mindset with “can do” attitude and high emotional intelligence. Ability to problem-solve and develop solutions for routine day-to-day issues. Experience coaching, and problem-solving skills. Strong ability to influence laterally and vertically. High degree of creativity and innovation in developing new approaches, processes, and methodologies. Strong interpersonal and communication skills and the ability to develop effective working relationships with multiple levels of management and across a range of functions. Excellent project management skills with demonstrated ability to lead multiple projects and priorities. Other Requirements Ability and willingness to travel approximately 10-20% of the year. Must live a commutable distance to our US Corporate Headquarters in Florham Park, NJ. Office presence is required at least 3 days per week. Additional Information The base salary range for this full-time position is $160,000 - $190,000. EEO Shionogi Inc. is an equal opportunity employer supporting individuals with disabilities and veterans. All qualified applicants will receive equal consideration for employment opportunities based on valid job requirements without regard to race, color, religion, sex, marital status, national origin, age, ancestry, citizenship, disability, genetic information, status as a disabled veteran, a recently separated veteran, Active Duty Wartime or Campaign Badge Veterans, and Armed Forces Service Medal Veterans, or any other characteristic protected by applicable law.
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