PLS Logistics Services
Overview
As a Strategic Capacity Coordinator, you will be responsible for building and maintaining strong relationships with carrier partners to ensure reliable, cost-effective transportation solutions for our customers. The goal will be to match capacity with our high volume committed capacity lanes. This role is vital, where success depends on developing a trusted carrier network, negotiating competitive rates, and ensuring service excellence.
Responsibilities
Key Responsibilities Carrier Sourcing & Relationship Management Identify, qualify, and onboard new carriers to expand the company's transportation network. Develop long-term relationships with carriers to improve capacity reliability and service. Maintain daily communication with carriers regarding availability, load opportunities, and market trends. Negotiation & Pricing Negotiate rates with carriers to secure cost-effective transportation while ensuring service quality. Monitor market conditions to provide competitive pricing and maintain margins. Work closely with the brokerage team to balance customer expectations with carrier capabilities. Load Coverage & Execution Match available carrier capacity with high volume customer freight requirements. Ensure all loads are properly assigned, tracked, and delivered on time. Resolve service failures, delays, or disputes in a timely and professional manner. Operations Support Collaborate with customer sales and operations teams to ensure seamless load execution. Manage carrier compliance, including insurance, safety ratings, and onboarding requirements. Use TMS (Transportation Management Systems) and other digital tools to manage load activity and documentation. Supervisor Lead and mentor a team of carrier sales representatives to achieve individual and team performance goals. Provide training, coaching, and ongoing development to improve negotiation, carrier management, and operational efficiency. Monitor team activity, load coverage, and margin performance to ensure adherence to company objectives. Conduct regular performance reviews and provide constructive feedback to support career growth. Assist in developing team strategies for carrier procurement, market expansion, and customer satisfaction. Serve as the point of escalation for complex service issues or carrier disputes. Collaborate with leadership to recruit, onboard, and retain high-performing sales talent Qualifications
Qualifications
Bachelor's degree in Business, Supply Chain, or related field preferred (or equivalent work experience). Prior experience in freight brokerage, carrier sales, or logistics for at least 4 years. Strong negotiation, communication, and relationship-building skills. Ability to thrive in a fast-paced, competitive sales environment. Proficiency in Microsoft Office Suite and familiarity with TMS platforms. Strong problem-solving skills with a customer-first mindset. Success Traits
Results-driven and motivated by achieving sales goals. Ability to quickly adapt to changing market conditions. Persistent, proactive, and resilient under pressure. Team player with the ability to work independently.
As a Strategic Capacity Coordinator, you will be responsible for building and maintaining strong relationships with carrier partners to ensure reliable, cost-effective transportation solutions for our customers. The goal will be to match capacity with our high volume committed capacity lanes. This role is vital, where success depends on developing a trusted carrier network, negotiating competitive rates, and ensuring service excellence.
Responsibilities
Key Responsibilities Carrier Sourcing & Relationship Management Identify, qualify, and onboard new carriers to expand the company's transportation network. Develop long-term relationships with carriers to improve capacity reliability and service. Maintain daily communication with carriers regarding availability, load opportunities, and market trends. Negotiation & Pricing Negotiate rates with carriers to secure cost-effective transportation while ensuring service quality. Monitor market conditions to provide competitive pricing and maintain margins. Work closely with the brokerage team to balance customer expectations with carrier capabilities. Load Coverage & Execution Match available carrier capacity with high volume customer freight requirements. Ensure all loads are properly assigned, tracked, and delivered on time. Resolve service failures, delays, or disputes in a timely and professional manner. Operations Support Collaborate with customer sales and operations teams to ensure seamless load execution. Manage carrier compliance, including insurance, safety ratings, and onboarding requirements. Use TMS (Transportation Management Systems) and other digital tools to manage load activity and documentation. Supervisor Lead and mentor a team of carrier sales representatives to achieve individual and team performance goals. Provide training, coaching, and ongoing development to improve negotiation, carrier management, and operational efficiency. Monitor team activity, load coverage, and margin performance to ensure adherence to company objectives. Conduct regular performance reviews and provide constructive feedback to support career growth. Assist in developing team strategies for carrier procurement, market expansion, and customer satisfaction. Serve as the point of escalation for complex service issues or carrier disputes. Collaborate with leadership to recruit, onboard, and retain high-performing sales talent Qualifications
Qualifications
Bachelor's degree in Business, Supply Chain, or related field preferred (or equivalent work experience). Prior experience in freight brokerage, carrier sales, or logistics for at least 4 years. Strong negotiation, communication, and relationship-building skills. Ability to thrive in a fast-paced, competitive sales environment. Proficiency in Microsoft Office Suite and familiarity with TMS platforms. Strong problem-solving skills with a customer-first mindset. Success Traits
Results-driven and motivated by achieving sales goals. Ability to quickly adapt to changing market conditions. Persistent, proactive, and resilient under pressure. Team player with the ability to work independently.