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Mondelēz International

Senior NetSuite ERP Administrator

Mondelēz International, East Hanover, New Jersey, us, 07936

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Overview

Senior NetSuite ERP / WMS / eCommerce Administrator

at Mondelēz International. You will oversee and optimize our NetSuite environment, ensuring it supports business operations with health, performance, and strategic direction. Strong communication, deep NetSuite/ERP knowledge, and management of complex integrations are required.

Key Responsibilities

Oversight of ERP, WMS, eCommerce systems and partner services, focusing on performance, stability, and scalability.

Manage third-party middleware tools such as Celigo, Orderful, and Tipalti for smooth data flow across platforms.

Integrate and support backend processes between NetSuite, Shopify, and Amazon (FBM/FBA).

Administer and maintain NetSuite ERP workflows, saved searches, roles/permissions, and automations.

Ensure accurate data exchange between ERP and third-party logistics or fulfillment partners.

Data security and compliance for internal users and external partners, including user roles, permissions, and access controls.

Maintain inventory accuracy, real-time sync, and fulfillment performance.

Collaborate with Supply Chain, Sales, Finance, and Customer Support to understand needs and translate them into solutions.

Prioritize and triage NetSuite support requests with timely resolution and escalation as needed.

Create and maintain system documentation, training materials, and support resources for internal stakeholders.

Own and manage the NetSuite release upgrade process (twice per year), including testing and communication.

Collaborate with internal controls to implement and maintain NetSuite configurations that support internal control procedures (e.g., segregation of duties, access reviews, data validation).

Requirements

Bachelor’s degree in Information Technology, Computer Science, Business Systems, or related field.

3–5 years of experience managing ERP and e-commerce platforms.

Strong hands-on experience with NetSuite, Celigo, Orderful, Tipalti, Shopify, Amazon Seller Central, and a WMS platform.

Experience with API integration, scripting (SuiteScript preferred), and EDI.

Strong SQL skills and experience with data mapping and reconciliation.

Preferred Qualifications

NetSuite Administrator or Consultant certification.

Experience with inventory forecasting tools and demand planning integrations.

Knowledge of warehouse automation tools, barcoding systems, and fulfillment optimization.

Familiarity with B2B and B2C order routing and customer segmentation logic.

Soft Skills

Strong analytical and troubleshooting skills.

Excellent cross-functional communication and project management capabilities.

Detail-oriented, organized, and able to multitask under pressure.

Forward-thinking with a continuous improvement mindset.

The base salary range for this position is $137,300 to $188,825; the exact salary depends on experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a bonus program with potential for overachievement based on performance and company results.

Benefits include health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time. Some benefits have eligibility requirements; many are subsidized or fully paid by the company.

Relocation support is not available.

Business Unit Summary

The United States is Mondelēz International’s largest market with a significant employee and manufacturing footprint. We produce well-loved snacks for consumers across the country from corporate offices, sales, manufacturing, and distribution locations. Brands include Oreo, Chips Ahoy!, Ritz, Wheat Thins, Triscuit, Swedish Fish, and Sour Patch Kids.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation may contact 847-943-5460 for assistance.

For more information about Federal rights, see the following resources: EEOPost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal.

Job Type

Regular Technology Architecture Technology & Digital

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