PNC
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers. We foster an inclusive workplace culture where all employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Software Engineer Manager within PNC's Technology Group, you will be based in Pittsburgh-PA, Strongsville-OH, Birmingham-AL or Dallas, Texas. Responsibilities
Serve as Application Expert for the assigned application(s) Working Knowledge of Service Now Incidents – Review, obtain status, impact; Support Incidents escalated by SRC teams; Attend customer impacting incidents war-room till resolution Change Records - Review, approve according to application, release and CAB competencies Review, update and approve Business Service Outages Review, update and approve security requests for non-human IDs Review, update and approve application portfolio and assignment groups Review, update and approve firewalls Demonstrate and maintain continuous improvement and preventative maintenance backlog Implement improvements that can be implemented without code changes Work closely with CTB teams to improve portfolio health through continuous improvement Work with automation teams to identify and facilitate automation of support functions Work with LOB teams to improve quality of service Engage with CTB to understand size, complexity, and breadth of upcoming production releases Review change requests to ensure release quality meets standards before implementation Coordinate with Service Transition and Change teams on transition and knowledge transfer activities Manage multiple projects and tasks simultaneously and balance conflicting demands Contribute to stable and secure environment, incident management, product health/patching, and asset management lifecycle Provide advice to resolve complex problems; communicate with vendors, suppliers and executives to ensure availability of infrastructure technologies and support Suggest multiple alternative solutions involving best practices, development and performance standards Monitor post-implementation stability and support effectiveness to refine transition processes Ensure deliverables are secure, scalable, and reliable through estimation and correction Communicate with customers and integrate their needs with development to meet business objectives Review requirements for completeness and accuracy Adhere to project management and departmental guidelines for design, development and promotion of solutions Support the development and promotion of deliverables across technical teams where applicable Manage and deliver tasks and deliverables across technical teams Effectively communicate issues and statuses to the team, management and business partners Coach, lead, mentor and inspire team members Oversee configuration management processes, tools, policies, procedures and audit activities Prepare technical and procedural documentation for software Anticipate, identify, track and resolve technical issues and risks affecting delivery Coordinate peer reviews and performance evaluations for direct reports Focus on customer service Participate in problem management and automation activities to reduce manual efforts and incidents Prepare knowledge articles, SOPs and other documentation Work with technologies: Mainframe (COBOL, CICS, DB2, IMS, JCL, VSAM, DXC-Hogan; IDS – Demand Deposit & Time Deposit, UMB, UMT); Distribute (Linux, Dynatrace, Vfass); Oracle, Teradata, Informatica (ETL); Filenet, Adobe forms, Systemware, transmissions Experience – Knowledge
Able to work on multiple tasks simultaneously and balance conflicting demands Good time management and delegation skills Live PNC Values: Diversity/Inclusion, Integrity/Respect, Performance, Quality of life, Teamwork, Customer focus Working knowledge of banking Demand and Time Deposit accounts, federal regulations, and compliance controls Able to make a positive impact assisting teams and elevating performance Able to communicate with direct reports, peers, leadership, business and vendor partners Job Details
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description
Manage a group of software engineers/managers across multiple product lines Oversee talent management of engineering personnel, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship Foster technological innovation, ensuring adoption of current trends and practices, driving architecture and design decisions Identify issues, share best practices, and drive continuous improvement Qualifications
Successful candidates must demonstrate knowledge, skills, and abilities for this role. Includes skills, competencies, work experience, education and required certifications/licensures. Preferred Skills
Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design Competencies
Agile Development, Application Development Tools, Coaching Others, Continuous Learning, Design Thinking, Emerging Technologies, Influencing, Innovation Work Experience
Typically require a university/college degree. Education such as Bachelor's; Masters/PhD or certifications desirable. Industry experience 8+ years; at least 5 years of prior management experience. In lieu of a degree, a comparable combination of education, certifications and experience may be considered. Education
Bachelor's Certifications/Licenses/Pay
No Required Certification(s); No Required License(s); Base Salary: $166,750.00 – $192,050.00; incentive eligible; pay varies by location and experience. Application Window & Benefits
Application window generally posted for two business days from 09/25/2025. Benefits include medical, dental, vision, life insurance, disability protection, 401(k) with match, pension and more. Disability Accommodations & EEO
Disability accommodations available. See accommodations email and phone line for assistance. PNC provides equal employment opportunity regardless of protected characteristics. See privacy and regulatory notices as applicable. California Residents: Refer to the California Consumer Privacy Act Privacy Notice for information on how PNC may use or disclose your personal information in hiring practices.
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At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers. We foster an inclusive workplace culture where all employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Software Engineer Manager within PNC's Technology Group, you will be based in Pittsburgh-PA, Strongsville-OH, Birmingham-AL or Dallas, Texas. Responsibilities
Serve as Application Expert for the assigned application(s) Working Knowledge of Service Now Incidents – Review, obtain status, impact; Support Incidents escalated by SRC teams; Attend customer impacting incidents war-room till resolution Change Records - Review, approve according to application, release and CAB competencies Review, update and approve Business Service Outages Review, update and approve security requests for non-human IDs Review, update and approve application portfolio and assignment groups Review, update and approve firewalls Demonstrate and maintain continuous improvement and preventative maintenance backlog Implement improvements that can be implemented without code changes Work closely with CTB teams to improve portfolio health through continuous improvement Work with automation teams to identify and facilitate automation of support functions Work with LOB teams to improve quality of service Engage with CTB to understand size, complexity, and breadth of upcoming production releases Review change requests to ensure release quality meets standards before implementation Coordinate with Service Transition and Change teams on transition and knowledge transfer activities Manage multiple projects and tasks simultaneously and balance conflicting demands Contribute to stable and secure environment, incident management, product health/patching, and asset management lifecycle Provide advice to resolve complex problems; communicate with vendors, suppliers and executives to ensure availability of infrastructure technologies and support Suggest multiple alternative solutions involving best practices, development and performance standards Monitor post-implementation stability and support effectiveness to refine transition processes Ensure deliverables are secure, scalable, and reliable through estimation and correction Communicate with customers and integrate their needs with development to meet business objectives Review requirements for completeness and accuracy Adhere to project management and departmental guidelines for design, development and promotion of solutions Support the development and promotion of deliverables across technical teams where applicable Manage and deliver tasks and deliverables across technical teams Effectively communicate issues and statuses to the team, management and business partners Coach, lead, mentor and inspire team members Oversee configuration management processes, tools, policies, procedures and audit activities Prepare technical and procedural documentation for software Anticipate, identify, track and resolve technical issues and risks affecting delivery Coordinate peer reviews and performance evaluations for direct reports Focus on customer service Participate in problem management and automation activities to reduce manual efforts and incidents Prepare knowledge articles, SOPs and other documentation Work with technologies: Mainframe (COBOL, CICS, DB2, IMS, JCL, VSAM, DXC-Hogan; IDS – Demand Deposit & Time Deposit, UMB, UMT); Distribute (Linux, Dynatrace, Vfass); Oracle, Teradata, Informatica (ETL); Filenet, Adobe forms, Systemware, transmissions Experience – Knowledge
Able to work on multiple tasks simultaneously and balance conflicting demands Good time management and delegation skills Live PNC Values: Diversity/Inclusion, Integrity/Respect, Performance, Quality of life, Teamwork, Customer focus Working knowledge of banking Demand and Time Deposit accounts, federal regulations, and compliance controls Able to make a positive impact assisting teams and elevating performance Able to communicate with direct reports, peers, leadership, business and vendor partners Job Details
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description
Manage a group of software engineers/managers across multiple product lines Oversee talent management of engineering personnel, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship Foster technological innovation, ensuring adoption of current trends and practices, driving architecture and design decisions Identify issues, share best practices, and drive continuous improvement Qualifications
Successful candidates must demonstrate knowledge, skills, and abilities for this role. Includes skills, competencies, work experience, education and required certifications/licensures. Preferred Skills
Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design Competencies
Agile Development, Application Development Tools, Coaching Others, Continuous Learning, Design Thinking, Emerging Technologies, Influencing, Innovation Work Experience
Typically require a university/college degree. Education such as Bachelor's; Masters/PhD or certifications desirable. Industry experience 8+ years; at least 5 years of prior management experience. In lieu of a degree, a comparable combination of education, certifications and experience may be considered. Education
Bachelor's Certifications/Licenses/Pay
No Required Certification(s); No Required License(s); Base Salary: $166,750.00 – $192,050.00; incentive eligible; pay varies by location and experience. Application Window & Benefits
Application window generally posted for two business days from 09/25/2025. Benefits include medical, dental, vision, life insurance, disability protection, 401(k) with match, pension and more. Disability Accommodations & EEO
Disability accommodations available. See accommodations email and phone line for assistance. PNC provides equal employment opportunity regardless of protected characteristics. See privacy and regulatory notices as applicable. California Residents: Refer to the California Consumer Privacy Act Privacy Notice for information on how PNC may use or disclose your personal information in hiring practices.
#J-18808-Ljbffr