H&R Block
Overview
Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful. Responsibilities
Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email). Generate business growth, increase client retention, and offer additional products and services. Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results. Grow your tax expertise. Qualifications
Experience completing individual tax returns. Experience working in a fast-paced environment. Access to high-speed, reliable internet. Experience and skill in technology (specifically MS Teams and Outlook). Inspire confidence in clients with the ability to communicate complex tax situations concisely via phone, email and chat. Experience utilizing effective customer service techniques. Analytical and problem-solving skills. Successful completion of the H&R Block Tax Knowledge Assessment2 or equivalent. High school diploma / equivalent or higher. Must complete continuing education requirements and meet all other IRS and applicable state requirements. Availability to work a minimum of 20 hours a week during peak tax season. Skill in researching information using various tax and publication tools to understand the client’s need (i.e., IRS Publications/Instructions). Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, well-being, and financial wellness needs. Medical coverage — includes mental health support and coaching 401k Retirement Savings Plan and Employee Stock Purchase Plan Tax prep benefit — eligible associates receive the same tax preparation as our clients, at no direct cost to you Other perks like flexible/remote opportunities that meet your life, collaborative teams, and much more! The Community You Will Join
At H&R Block we remain committed to building a Connected Culture — trust, care, and connections are how we work together to create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. You will be immersed in an exceptional work environment recognized on Best Companies lists. You will be supported by colleagues who help each other grow. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.
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Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful. Responsibilities
Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email). Generate business growth, increase client retention, and offer additional products and services. Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results. Grow your tax expertise. Qualifications
Experience completing individual tax returns. Experience working in a fast-paced environment. Access to high-speed, reliable internet. Experience and skill in technology (specifically MS Teams and Outlook). Inspire confidence in clients with the ability to communicate complex tax situations concisely via phone, email and chat. Experience utilizing effective customer service techniques. Analytical and problem-solving skills. Successful completion of the H&R Block Tax Knowledge Assessment2 or equivalent. High school diploma / equivalent or higher. Must complete continuing education requirements and meet all other IRS and applicable state requirements. Availability to work a minimum of 20 hours a week during peak tax season. Skill in researching information using various tax and publication tools to understand the client’s need (i.e., IRS Publications/Instructions). Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, well-being, and financial wellness needs. Medical coverage — includes mental health support and coaching 401k Retirement Savings Plan and Employee Stock Purchase Plan Tax prep benefit — eligible associates receive the same tax preparation as our clients, at no direct cost to you Other perks like flexible/remote opportunities that meet your life, collaborative teams, and much more! The Community You Will Join
At H&R Block we remain committed to building a Connected Culture — trust, care, and connections are how we work together to create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. You will be immersed in an exceptional work environment recognized on Best Companies lists. You will be supported by colleagues who help each other grow. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.
#J-18808-Ljbffr