Humana
Director, Risk Management - Center of Excellence
The Director, Risk Management identifies and analyzes potential sources of loss to minimize risk. The Director requires an in-depth understanding of how organizational capabilities interrelate across the function or segment. The role leads a high-impact hybrid team to standardize and modernize audit and risk practices while embedding data-driven insights and emerging technologies. Base pay range: $150,000.00/yr - $206,300.00/yr Become a part of our caring community and help us put health first. Overview
The Director Center of Excellence (CoE) plays a mission-critical leadership role in driving strategic transformation within Humana’s Chief Audit and Risk Office (CARO). This role advances enterprise audit and risk capabilities through strategy, methodology, training, technology enablement, data analytics and AI innovation. The Director leads a hybrid team to standardize and modernize audit and risk practices while embedding data-driven insights and emerging technologies. The successful candidate will champion innovation and continuous improvement to elevate the overall effectiveness, efficiency, and influence of the audit and risk function. Responsibilities
Partner with the CARO, senior leaders and outsourced partner to define and execute a multi-year strategy to mature the audit and risk functions. Work alongside the VP Internal Audit and VP Enterprise risk. Drive innovation across audit methodology, risk management practices, and assurance services, enabling proactive risk detection and response. Identify and implement cutting-edge tools, AI-enabled solutions, and automation to streamline audit workflows and generate actionable insights. Lead strategic initiatives that promote agility, risk coverage, data-driven auditing, and value-added assurance. Own the internal audit and risk methodology, ensuring alignment with Institute of Internal Auditors Global Standards, COSO Frameworks, and industry best practices for best-in-class Risk and Internal Audit organizations, and regulatory expectations. Drive continuous improvement of audit and risk processes. Embed risk-based, data-enabled, and stakeholder-focused approaches. Champion a risk-based, agile, and technology-enabled approach to audit and assurance execution. Lead the development and adoption of a data-first mindset across the audit and risk teams. Oversee integration of AI/machine learning tools for risk sensing, control testing, issue trend analysis, and predictive analytics. Provide strategic leadership for the selection, implementation, and governance of GRC platforms and other enabling technologies. Drive automation of repetitive tasks and standard reporting. Evaluate emerging technologies to improve audit precision, coverage and stakeholder experience. Partner with IT to modernize tools and platforms that increase efficiency and insight generation. Build and execute a future-ready learning strategy focused on innovation, data literacy, critical thinking and technology fluency. Develop robust onboarding and continuous development programs to foster a culture of continuous learning and adaptability. Serve as a change agent for transformation initiatives, equipping teams with skills and mindsets required for digital evolution. Oversee the Quality Assurance and Improvement Program within Internal Audit, including internal and external assessments. Implement internal benchmarking and maturity assessments to track progress and guide enhancements. Develop and monitor key performance and risk indicators for the audit and risk leadership team to track progress towards strategic goals. Serve as a thought leader and trusted advisor on audit transformation, innovation and the future of assurance functions. Lead development of high-quality, impactful reporting for the Enterprise Risk Management Committee, Executive Leadership Team, Audit Committee and other governance bodies. Translate complex risk and audit data into concise dashboards, metrics, and narratives that support strategic decision-making. Ensure reporting provides transparency on risk exposure, audit performance, emerging trends, and transformational progress. Required Qualifications
Bachelor’s Degree in Accounting, Business Risk Management, Data Analytics, Information Systems or related field. Advanced certification such as CIA, CPA, CISA, CRMA or equivalent required. Minimum 12 years in progressive internal audit, risk management, or audit strategy experience with at least 5 years in a senior leadership role. Strong background in technology enablement, data analytics, and use of AI in audit or risk environments. Proven ability to lead strategic transformation efforts and manage outsourced relationships. Demonstrated experience preparing and presenting to executive and board-level stakeholder. Experience in the healthcare or similarly complex, regulated industry. Familiarity with leading GRC tools and data platforms. Able to challenge the status quo constructively and positively, leading relevant strategies. Strong written and verbal communication skills, with ability to read and understand regulatory communications, and effectively articulate arguments, positions, strategy and vision. Strong enterprise mindset, financial acumen, and customer centricity to navigate complexity and support growth aspirations, with data-driven decision making. Demonstrated ability to transition between strategic and operational aspects to deliver growth, driving innovation/change to improve the business model. Demonstrated critical thinker with ability to offer innovative solutions. Seasoned people leader with ability to recruit, retain, develop, and motivate a team. Exceptional written, oral, interpersonal, and presentation/communication skills and the ability to interface with senior management and team members. Strong process improvement skills and demonstrated ability to influence and optimize processes to drive business synergies and productivity. Excellent judgment and creative problem-solving skills including negotiations and conflict resolution skills. Additional Information
Preferred location is Humana Inc.’s Louisville, KY location. Qualified candidates are required to live within commutable distance for a hybrid (~3 days in-office) work arrangement. Preferred locations are: Washington, D.C. metropolitan area; Louisville, KY metropolitan area; Chicago, IL metropolitan area; Nashville, TN metropolitan area. Some travel may be required based upon the candidate’s location. Equal Opportunity Employer
Humana values personal identity protection. It is Humana’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana also takes affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and advance individuals with disability or protected veteran status, based on valid job requirements. Seniority level
Director Employment type
Full-time Job function
Finance and Sales Industries Insurance Referrals increase your chances of interviewing at Humana by 2x About Us
Humana Inc. (NYSE: HUM) is committed to putting health first – for teammates, customers and the company. Through Humana’s insurance and CenterWell services, we aim to improve lives and health outcomes.
#J-18808-Ljbffr
The Director, Risk Management identifies and analyzes potential sources of loss to minimize risk. The Director requires an in-depth understanding of how organizational capabilities interrelate across the function or segment. The role leads a high-impact hybrid team to standardize and modernize audit and risk practices while embedding data-driven insights and emerging technologies. Base pay range: $150,000.00/yr - $206,300.00/yr Become a part of our caring community and help us put health first. Overview
The Director Center of Excellence (CoE) plays a mission-critical leadership role in driving strategic transformation within Humana’s Chief Audit and Risk Office (CARO). This role advances enterprise audit and risk capabilities through strategy, methodology, training, technology enablement, data analytics and AI innovation. The Director leads a hybrid team to standardize and modernize audit and risk practices while embedding data-driven insights and emerging technologies. The successful candidate will champion innovation and continuous improvement to elevate the overall effectiveness, efficiency, and influence of the audit and risk function. Responsibilities
Partner with the CARO, senior leaders and outsourced partner to define and execute a multi-year strategy to mature the audit and risk functions. Work alongside the VP Internal Audit and VP Enterprise risk. Drive innovation across audit methodology, risk management practices, and assurance services, enabling proactive risk detection and response. Identify and implement cutting-edge tools, AI-enabled solutions, and automation to streamline audit workflows and generate actionable insights. Lead strategic initiatives that promote agility, risk coverage, data-driven auditing, and value-added assurance. Own the internal audit and risk methodology, ensuring alignment with Institute of Internal Auditors Global Standards, COSO Frameworks, and industry best practices for best-in-class Risk and Internal Audit organizations, and regulatory expectations. Drive continuous improvement of audit and risk processes. Embed risk-based, data-enabled, and stakeholder-focused approaches. Champion a risk-based, agile, and technology-enabled approach to audit and assurance execution. Lead the development and adoption of a data-first mindset across the audit and risk teams. Oversee integration of AI/machine learning tools for risk sensing, control testing, issue trend analysis, and predictive analytics. Provide strategic leadership for the selection, implementation, and governance of GRC platforms and other enabling technologies. Drive automation of repetitive tasks and standard reporting. Evaluate emerging technologies to improve audit precision, coverage and stakeholder experience. Partner with IT to modernize tools and platforms that increase efficiency and insight generation. Build and execute a future-ready learning strategy focused on innovation, data literacy, critical thinking and technology fluency. Develop robust onboarding and continuous development programs to foster a culture of continuous learning and adaptability. Serve as a change agent for transformation initiatives, equipping teams with skills and mindsets required for digital evolution. Oversee the Quality Assurance and Improvement Program within Internal Audit, including internal and external assessments. Implement internal benchmarking and maturity assessments to track progress and guide enhancements. Develop and monitor key performance and risk indicators for the audit and risk leadership team to track progress towards strategic goals. Serve as a thought leader and trusted advisor on audit transformation, innovation and the future of assurance functions. Lead development of high-quality, impactful reporting for the Enterprise Risk Management Committee, Executive Leadership Team, Audit Committee and other governance bodies. Translate complex risk and audit data into concise dashboards, metrics, and narratives that support strategic decision-making. Ensure reporting provides transparency on risk exposure, audit performance, emerging trends, and transformational progress. Required Qualifications
Bachelor’s Degree in Accounting, Business Risk Management, Data Analytics, Information Systems or related field. Advanced certification such as CIA, CPA, CISA, CRMA or equivalent required. Minimum 12 years in progressive internal audit, risk management, or audit strategy experience with at least 5 years in a senior leadership role. Strong background in technology enablement, data analytics, and use of AI in audit or risk environments. Proven ability to lead strategic transformation efforts and manage outsourced relationships. Demonstrated experience preparing and presenting to executive and board-level stakeholder. Experience in the healthcare or similarly complex, regulated industry. Familiarity with leading GRC tools and data platforms. Able to challenge the status quo constructively and positively, leading relevant strategies. Strong written and verbal communication skills, with ability to read and understand regulatory communications, and effectively articulate arguments, positions, strategy and vision. Strong enterprise mindset, financial acumen, and customer centricity to navigate complexity and support growth aspirations, with data-driven decision making. Demonstrated ability to transition between strategic and operational aspects to deliver growth, driving innovation/change to improve the business model. Demonstrated critical thinker with ability to offer innovative solutions. Seasoned people leader with ability to recruit, retain, develop, and motivate a team. Exceptional written, oral, interpersonal, and presentation/communication skills and the ability to interface with senior management and team members. Strong process improvement skills and demonstrated ability to influence and optimize processes to drive business synergies and productivity. Excellent judgment and creative problem-solving skills including negotiations and conflict resolution skills. Additional Information
Preferred location is Humana Inc.’s Louisville, KY location. Qualified candidates are required to live within commutable distance for a hybrid (~3 days in-office) work arrangement. Preferred locations are: Washington, D.C. metropolitan area; Louisville, KY metropolitan area; Chicago, IL metropolitan area; Nashville, TN metropolitan area. Some travel may be required based upon the candidate’s location. Equal Opportunity Employer
Humana values personal identity protection. It is Humana’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana also takes affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and advance individuals with disability or protected veteran status, based on valid job requirements. Seniority level
Director Employment type
Full-time Job function
Finance and Sales Industries Insurance Referrals increase your chances of interviewing at Humana by 2x About Us
Humana Inc. (NYSE: HUM) is committed to putting health first – for teammates, customers and the company. Through Humana’s insurance and CenterWell services, we aim to improve lives and health outcomes.
#J-18808-Ljbffr