LAcarGUY
Overview
Ready to join a winning team? Your next opportunity awaits at Genesis Santa Monica. We are hiring a Service Advisor to join the team. We\'re looking for individuals with a strong background in highline luxury brands, proven upselling abilities, and a passion for delivering exceptional customer service. If you thrive in a fast-paced environment and take pride in providing a premium client experience, we want to hear from you.
Responsibilities
Prepare accurate Repair Orders showing time, cost and labor estimates, verifying warranty and service contracts and reviewing with clients.
Promote the sale of labor, parts and accessories by providing explanation of estimates and obtaining approval for work that is sold.
Follow the progress of service repairs and provide customers with timely updates.
Ensure high levels of customer service and retention by promptly addressing and resolving customer complaints.
Take ownership of the customer\'s experience by completing extra tasks that contribute to leaving a positive impression at the dealership.
Qualifications
Required:
A minimum of 3 years of previous experience as a Service Advisor.
Prior highline luxury Service Advisor experience is highly preferred.
Genesis/Hyundai/Kia experience is a plus.
Strong communication and interpersonal skills.
Dedication to delivering exceptional customer service.
Valid driver\'s license and acceptable driving record.
Compensation
The estimated annual earnings for this position are $35,152.00 - $150,000.00 after factoring in all forms of compensation including hourly pay, commission, overtime, etc.
Employees in this position will primarily be paid commissions based on performance but will also be paid minimum wage for non-sales work and for rest periods.
Please note that this range may vary depending on skills, experience, job-related knowledge, and location.
Benefits
Medical, Dental and Vision Plans
Short and Long-Term Disability
Paid Holidays & Paid Time Off
Paid Life Insurance
401(k) Retirement Plan
Employee Assistance Plan
Paid Training
Hiring Requirements
18 years or older required
All potential employees must pass pre-employment testing including a background check and drug screen
Interested in building your career at LAcarGUY? Get future opportunities sent straight to your email.
How to Apply Apply for this job
The application form fields have been omitted from this description to focus on the role, responsibilities, qualifications and benefits.
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Ready to join a winning team? Your next opportunity awaits at Genesis Santa Monica. We are hiring a Service Advisor to join the team. We\'re looking for individuals with a strong background in highline luxury brands, proven upselling abilities, and a passion for delivering exceptional customer service. If you thrive in a fast-paced environment and take pride in providing a premium client experience, we want to hear from you.
Responsibilities
Prepare accurate Repair Orders showing time, cost and labor estimates, verifying warranty and service contracts and reviewing with clients.
Promote the sale of labor, parts and accessories by providing explanation of estimates and obtaining approval for work that is sold.
Follow the progress of service repairs and provide customers with timely updates.
Ensure high levels of customer service and retention by promptly addressing and resolving customer complaints.
Take ownership of the customer\'s experience by completing extra tasks that contribute to leaving a positive impression at the dealership.
Qualifications
Required:
A minimum of 3 years of previous experience as a Service Advisor.
Prior highline luxury Service Advisor experience is highly preferred.
Genesis/Hyundai/Kia experience is a plus.
Strong communication and interpersonal skills.
Dedication to delivering exceptional customer service.
Valid driver\'s license and acceptable driving record.
Compensation
The estimated annual earnings for this position are $35,152.00 - $150,000.00 after factoring in all forms of compensation including hourly pay, commission, overtime, etc.
Employees in this position will primarily be paid commissions based on performance but will also be paid minimum wage for non-sales work and for rest periods.
Please note that this range may vary depending on skills, experience, job-related knowledge, and location.
Benefits
Medical, Dental and Vision Plans
Short and Long-Term Disability
Paid Holidays & Paid Time Off
Paid Life Insurance
401(k) Retirement Plan
Employee Assistance Plan
Paid Training
Hiring Requirements
18 years or older required
All potential employees must pass pre-employment testing including a background check and drug screen
Interested in building your career at LAcarGUY? Get future opportunities sent straight to your email.
How to Apply Apply for this job
The application form fields have been omitted from this description to focus on the role, responsibilities, qualifications and benefits.
#J-18808-Ljbffr