Travis County
Overview
Assists Shift Supervisors with administrative duties, including planning and coordinating daily living activities of detained juvenile clients. Trains staff and functions as a working lead over other juvenile supervision officers. May serve as acting supervisor in the absence of the Shift Supervisor. Maintains security, control and guidance of detained juvenile clients in order to prevent harm and provide for their safety. Recommends and implements appropriate programs for clients. Documents client behavior for use within the juvenile justice system. Distinguishing Characteristics
This is the fifth in a series of five juvenile detention-related job classifications within the Court Services job family. This classification is distinguished from the Juvenile Detention Officer III in that incumbents typically have more responsibilities, and the assigned duties are of the most complex nature. This classification provides supervision to clients who have been placed in the juvenile detention facility by the court system. This classification typically functions as a working lead over the activities of other juvenile detention officer positions in addition to the normal range of duties. This classification may require a flexible work schedule in order to meet the needs of the department. Responsibilities
Trains, assigns, schedules and reviews work of employees. Assists Shift Supervisors with administrative duties, including planning and coordinating daily living activities for detained juvenile clients. May serve as acting supervisor in the absence of the Shift Supervisor. Provides direct supervision of all client daily activities. Maintains accountability of all clients and equipment and ensures that the environment is safe, clean and secure. Ensures that clients are aware of and understand their responsibilities and appropriate behavior. Implements corrective discipline plans and programs, as required. Facilitates cognitive skill groups and relaxation training for clients. Models competency in direct care principles for less experienced staff. Documents clients' behavior and enters into department computer information system. Provides individual and crisis intervention counseling as required. Monitors security and fire alarm systems, including closed circuit monitors. Maintains communication with facility posts. Physically restrains aggressive clients, using approved protocols, as required. Transports clients to other facilities as required. Serves in committees and participates in special projects. Maintains communication with other staff to ensure continuity of care. Assists in investigating incidents involving clients. Performs other job-related duties as assigned. Education and Experience
Bachelor's degree in Criminal Justice, Social or Behavioral Sciences or a directly related field AND three (3) years' experience in social services, criminal justice or a directly related field; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job. Preferred:
Spanish Speaking Licenses, Registrations, Certifications, or Special Requirements
Must be at least 21 years of age. Certification as a Juvenile Detention Officer or eligible for certification within six (6) months of date of hire, including successful completion of Cardio-pulmonary Resuscitation (CPR) Certification, First Aid and Handle with Care (state approved physical restraint techniques). Valid Texas Driver's License. Knowledge, Skills, and Abilities
Knowledge of: Supervisory principles, practices and techniques. Policies, practices, procedures and legal terminology related to court system. Federal, State, Local and County applicable laws, rules, regulations and guidelines. Standard practices in area of assignment. Psychological concepts of good behavior, social adjustment and emotional stability. Standard counseling techniques. Safety and security techniques and standards. Physical restraint techniques to control aggressive behavior. First aid techniques. Computer equipment to include word processing, spreadsheets, databases Skill in: Training, leading and reviewing the work of others. Problem-solving and decision-making. Interviewing clients. Monitoring and responding to client behavior. Both verbal and written communication. and a variety of software packages. Ability to: Work effectively both independently and as part of a team. Conduct investigations and report results clearly, accurately and impartially. Reason and make judgments and decisions. Work effectively and courteously under stressful circumstances. Deal effectively with mentally disturbed, hostile and aggressive individuals. Manage time well, perform multiple tasks and organize diverse activities. Perform in a stressful environment while maintaining a professional manner. Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials and the general public. Physical Requirements
Physical requirements include the ability to lift/carry up to 50-100 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and basic office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to stressful environment and client and customer contact for extended periods of time. Work Details
Work Hours: 8 am - 5 pm, Monday-Friday. Works some holidays, works some nights, works some weekends. Location: 2515 South Congress Ave. Austin, TX 78704 Department: Juvenile Probation Criminal, Driving, Education, and Employment Background Checks Required. Physical Exam, Drug Test, Alcohol Test, Psychological Exam. This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. You must ensure your application accurately reflects your skills and abilities as they relate to the position. Only periods of employment and experience detailed in the Work Experience section of the application will be considered in determining which applicants move forward in the selection process, as well as determining pay level for candidate(s) recommended for hire.
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Assists Shift Supervisors with administrative duties, including planning and coordinating daily living activities of detained juvenile clients. Trains staff and functions as a working lead over other juvenile supervision officers. May serve as acting supervisor in the absence of the Shift Supervisor. Maintains security, control and guidance of detained juvenile clients in order to prevent harm and provide for their safety. Recommends and implements appropriate programs for clients. Documents client behavior for use within the juvenile justice system. Distinguishing Characteristics
This is the fifth in a series of five juvenile detention-related job classifications within the Court Services job family. This classification is distinguished from the Juvenile Detention Officer III in that incumbents typically have more responsibilities, and the assigned duties are of the most complex nature. This classification provides supervision to clients who have been placed in the juvenile detention facility by the court system. This classification typically functions as a working lead over the activities of other juvenile detention officer positions in addition to the normal range of duties. This classification may require a flexible work schedule in order to meet the needs of the department. Responsibilities
Trains, assigns, schedules and reviews work of employees. Assists Shift Supervisors with administrative duties, including planning and coordinating daily living activities for detained juvenile clients. May serve as acting supervisor in the absence of the Shift Supervisor. Provides direct supervision of all client daily activities. Maintains accountability of all clients and equipment and ensures that the environment is safe, clean and secure. Ensures that clients are aware of and understand their responsibilities and appropriate behavior. Implements corrective discipline plans and programs, as required. Facilitates cognitive skill groups and relaxation training for clients. Models competency in direct care principles for less experienced staff. Documents clients' behavior and enters into department computer information system. Provides individual and crisis intervention counseling as required. Monitors security and fire alarm systems, including closed circuit monitors. Maintains communication with facility posts. Physically restrains aggressive clients, using approved protocols, as required. Transports clients to other facilities as required. Serves in committees and participates in special projects. Maintains communication with other staff to ensure continuity of care. Assists in investigating incidents involving clients. Performs other job-related duties as assigned. Education and Experience
Bachelor's degree in Criminal Justice, Social or Behavioral Sciences or a directly related field AND three (3) years' experience in social services, criminal justice or a directly related field; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job. Preferred:
Spanish Speaking Licenses, Registrations, Certifications, or Special Requirements
Must be at least 21 years of age. Certification as a Juvenile Detention Officer or eligible for certification within six (6) months of date of hire, including successful completion of Cardio-pulmonary Resuscitation (CPR) Certification, First Aid and Handle with Care (state approved physical restraint techniques). Valid Texas Driver's License. Knowledge, Skills, and Abilities
Knowledge of: Supervisory principles, practices and techniques. Policies, practices, procedures and legal terminology related to court system. Federal, State, Local and County applicable laws, rules, regulations and guidelines. Standard practices in area of assignment. Psychological concepts of good behavior, social adjustment and emotional stability. Standard counseling techniques. Safety and security techniques and standards. Physical restraint techniques to control aggressive behavior. First aid techniques. Computer equipment to include word processing, spreadsheets, databases Skill in: Training, leading and reviewing the work of others. Problem-solving and decision-making. Interviewing clients. Monitoring and responding to client behavior. Both verbal and written communication. and a variety of software packages. Ability to: Work effectively both independently and as part of a team. Conduct investigations and report results clearly, accurately and impartially. Reason and make judgments and decisions. Work effectively and courteously under stressful circumstances. Deal effectively with mentally disturbed, hostile and aggressive individuals. Manage time well, perform multiple tasks and organize diverse activities. Perform in a stressful environment while maintaining a professional manner. Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials and the general public. Physical Requirements
Physical requirements include the ability to lift/carry up to 50-100 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and basic office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to stressful environment and client and customer contact for extended periods of time. Work Details
Work Hours: 8 am - 5 pm, Monday-Friday. Works some holidays, works some nights, works some weekends. Location: 2515 South Congress Ave. Austin, TX 78704 Department: Juvenile Probation Criminal, Driving, Education, and Employment Background Checks Required. Physical Exam, Drug Test, Alcohol Test, Psychological Exam. This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. You must ensure your application accurately reflects your skills and abilities as they relate to the position. Only periods of employment and experience detailed in the Work Experience section of the application will be considered in determining which applicants move forward in the selection process, as well as determining pay level for candidate(s) recommended for hire.
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