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Visiting Angels Columbus Ohio

Director of Home Care & Residential Services - RN

Visiting Angels Columbus Ohio, Columbus, Ohio, United States, 43224

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Overview

Location: Columbus, OH Classification: Full-Time | Exempt Join Visiting Angels Columbus West as our Director of Home Care & Residential Services. This is a high-impact leadership role to oversee agency operations and play a key role in launching a new 16-bed residential assisted living facility in 2025. We are seeking a strategic, compassionate professional who can lead a high-performing team, ensure compliance and quality care, and drive the growth of both our home care services and the new residential program. Responsibilities

Oversee all aspects of home care operations: staffing, scheduling, compliance, client intake, care management, and client satisfaction Lead the development, implementation, and continuous improvement of caregiver training, onboarding, and retention strategies Manage and coach office staff, Client Care Managers, and caregivers; conduct performance evaluations and provide ongoing feedback Lead the planning, licensing, and operational launch of a new 16-bed residential assisted living home in 2025 Monitor and report on Key Performance Indicators (KPIs) to ensure service quality, financial performance, and team engagement Ensure regulatory compliance across all services (home care and residential), including licensure, inspections, and standards of care Maintain strong relationships with clients, families, caregivers, and community partners Manage financial performance including budget oversight, billing, payroll, and vendor coordination Respond to on-call evening and weekend demands as part of a shared leadership rotation Qualifications

Bachelor's degree in Business Administration, Healthcare Management, or a related field required Minimum 5 years of leadership experience in home care, senior living, hospice, or a healthcare operations setting Proven track record in staff development, compliance oversight, and financial management Experience with scheduling platforms, CRM/EMR systems, and Microsoft Office Strong leadership presence, high emotional intelligence, and ability to manage change Clear and professional communication skills, both written and verbal Ability to problem-solve, think critically, and make informed decisions Must have reliable transportation and be available to support the business outside standard office hours when needed Benefits

Competitive salary with performance-based bonus potential 401(k) retirement plan Paid time off and holidays Supportive leadership team and positive workplace culture A meaningful opportunity to lead a mission-driven organization and expand your impact in senior care

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