Walgreens
Job Overview
Base pay range: $50,000.00/yr - $120,000.00/yr Job Objectives: Manages the operation of a Walgreens store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and delivering a distinctive and delightful customer and patient experience. Responsibilities
Customer Experience Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits and Walgreens service traits. Resolves customer complaints and helps respond to customers’ special needs. Operations Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Supervises the control of the store money including register counts, bank withdrawals, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space. Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures execution of District Manager operational feedback. Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Manages operations of assigned location with strict compliance to applicable laws and regulations, including the sale of alcohol, tobacco, fresh food, and pharmacy products. Ensures staff has working knowledge of computer and technology systems and software; ensures response to systems problems by contacting information technology support. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Daily Planning and Execution Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management Analyzes financial and performance data; develops action plans to increase sales and control costs. Reviews KPIs daily and prepares to discuss with district management. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance performance of the pharmacy, including providing support during busy periods and serving as a pharmacy technician when necessary and allowed by law. Analyzes performance indicators of the clinic and works with the Clinic Coordinator or Manager to ensure performance and support. Business Planning Identifies sales opportunities to ensure growth and performance of the store and pharmacy. Manages inventory levels through ordering, keeping stock, liquidating stock, and anticipating fast-selling items and seasonal changes. People and Performance Management Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. Makes hiring, promotion and termination decisions. Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. Develops employee performance plans and follows up according to deadlines. Monitors and approves team member compensation. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members. Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring open communication between management and non-management team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity; attends training requested by District Management and corporate, including Walgreens School of Operations completion within six months in Store Manager Position. Follows performance improvement plans offered by District Manager. Obtains pharmacy technician registration/licensure as required by state law; pursues PTCB or ExCPT certification as required by state. Engages in self-development by monitoring own performance, learning about retail and management, seeking best practices, and learning about the pharmacy. Communications Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. Conducts community outreach and plans to participate in community events. Basic Qualifications Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. Willingness to work flexible schedule including extended days, evenings, and weekend hours. Preferred Qualifications Bachelor’s Degree. PTCB or ExCPT Certification. Three years retail management experience, including supervising others, managing, and assigning work. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Seniority level
Not Applicable Employment type
Full-time Job function
Sales and Business Development Referrals increase your chances of interviewing at Walgreens by 2x Get notified about new Store Manager jobs in Jeffersonville, IN. Vans: Store Manager - Mall at St. Matthews Jeffersonville, IN $22.05 - $30.30 1 day ago Louisville, KY $86,300 - $118,600 1 day ago ASSISTANT TEAM LEADER - pOpshelf - 20 and older only - in LOUISVILLE, KY S30112
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Base pay range: $50,000.00/yr - $120,000.00/yr Job Objectives: Manages the operation of a Walgreens store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and delivering a distinctive and delightful customer and patient experience. Responsibilities
Customer Experience Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits and Walgreens service traits. Resolves customer complaints and helps respond to customers’ special needs. Operations Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Supervises the control of the store money including register counts, bank withdrawals, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space. Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures execution of District Manager operational feedback. Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Manages operations of assigned location with strict compliance to applicable laws and regulations, including the sale of alcohol, tobacco, fresh food, and pharmacy products. Ensures staff has working knowledge of computer and technology systems and software; ensures response to systems problems by contacting information technology support. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Daily Planning and Execution Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management Analyzes financial and performance data; develops action plans to increase sales and control costs. Reviews KPIs daily and prepares to discuss with district management. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance performance of the pharmacy, including providing support during busy periods and serving as a pharmacy technician when necessary and allowed by law. Analyzes performance indicators of the clinic and works with the Clinic Coordinator or Manager to ensure performance and support. Business Planning Identifies sales opportunities to ensure growth and performance of the store and pharmacy. Manages inventory levels through ordering, keeping stock, liquidating stock, and anticipating fast-selling items and seasonal changes. People and Performance Management Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. Makes hiring, promotion and termination decisions. Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. Develops employee performance plans and follows up according to deadlines. Monitors and approves team member compensation. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members. Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring open communication between management and non-management team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity; attends training requested by District Management and corporate, including Walgreens School of Operations completion within six months in Store Manager Position. Follows performance improvement plans offered by District Manager. Obtains pharmacy technician registration/licensure as required by state law; pursues PTCB or ExCPT certification as required by state. Engages in self-development by monitoring own performance, learning about retail and management, seeking best practices, and learning about the pharmacy. Communications Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. Conducts community outreach and plans to participate in community events. Basic Qualifications Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. Willingness to work flexible schedule including extended days, evenings, and weekend hours. Preferred Qualifications Bachelor’s Degree. PTCB or ExCPT Certification. Three years retail management experience, including supervising others, managing, and assigning work. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Seniority level
Not Applicable Employment type
Full-time Job function
Sales and Business Development Referrals increase your chances of interviewing at Walgreens by 2x Get notified about new Store Manager jobs in Jeffersonville, IN. Vans: Store Manager - Mall at St. Matthews Jeffersonville, IN $22.05 - $30.30 1 day ago Louisville, KY $86,300 - $118,600 1 day ago ASSISTANT TEAM LEADER - pOpshelf - 20 and older only - in LOUISVILLE, KY S30112
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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