ofi North America (Olam Food Ingredients)
Digital Business Development Manager
ofi North America (Olam Food Ingredients), Chicago, Illinois, United States, 60290
Overview
We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. We aim to make a positive impact on people and the planet, with a deep-rooted presence in countries where our ingredients are grown. We add value through a unique, complementary portfolio of natural, delicious and nutritious products and help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. We always make it real. Position summary
Reporting to Head of eCommerce, the Business Development Manager will accelerate the rate of net new customer acquisition for the ofi business. This person will manage the flow of potential customer leads by segmenting, prioritizing, and directing appropriate outreach. The Business Development Manager will also be responsible for identifying new customers and for advising on strategies to further improve targeted outreach and customer acquisition. The ideal candidate will be driven, professional, and highly self-motivated to develop and further relationships, the brand and the overall ofi business. This position presents an opportunity to build a high growth department inside one of the leading manufacturers and growers of food ingredients in the world, and to build a Business to Business (B2B) ecommerce business for ofi. This is a fast-paced and fluid startup inside a large, industry-leading, and well-resourced company. Position responsibilities
Responsible for building a pipeline of new customers Prioritize and segment ofi Sales targets to convert into online customers Grow online customers to full maturity and transition to account management Identify and implement ways to drive rapid revenue growth through customer acquisition Manage follow-up and coordination of sales targets in the sales funnel. Fill the pipeline with high quality, high value opportunities Manage and orchestrate all customer opportunities and activities, utilizing the appropriate resources to win Research, qualify, and prioritize all incoming leads including form fills, trade shows, and trade association lists Utilize outreach methods, including but not limited to cold calling, outreach emails, trade shows, etc. to acquire new customers and grow the business Qualify leads and convert sales through the ecommerce channel. Develop deals from acquisition through to full close. Increase customer purchase frequency, average order value, and customer satisfaction metrics Build and streamline effective processes for customer outreach to acquire new business as the business scales Produce and present regular reporting metrics Communicate effectively with stakeholders (sales, marketing, product, technology, operations, etc.) regarding ways to increase net new revenue through outreach channels Develop and share insights with the team and contribute to shaping strategy and priorities Perform other duties as assigned Position requirements
Bachelor’s Degree is required Four (4) years of ecommerce-based business development or sales experience is required. Experience in food and beverage preferred Strong level of influence and negotiation skills are required Effective communication with various stakeholder audiences is required, with strong verbal and written skills Ability to partner and operate within heavily matrixed and global environments is required Ability to work independently on a broad variety of projects with multiple competing demands is required Strong organizational skills Problem solving ability and capability to handle multiple tasks effectively Proven judgement, sensitivity and creativity to changing needs and situations High integrity and ethics Action oriented with ability to make timely decisions and operate with ambiguity Proficiency with Microsoft Excel is required Pay and benefits
The base pay range is $77,000.00/yr - $102,000.00/yr. Performance-based bonuses may apply. ofi provides employees with a comprehensive and competitive benefits package designed to support your career, health, and future. The pay for this role is based on responsibilities and geographic location, and actual pay is determined by experience, qualifications, and other factors. Benefits and perks include: Performance-based discretionary bonuses Comprehensive and affordable benefits coverage for you and eligible dependents A culture of well-being with paid time off, volunteer time, and learning opportunities Paid parental leave, fertility benefits and lactation support Vacation from day 1 and vacation accrual Paid sick leave and company paid holidays 401K match from day 1 Career growth and learning opportunities Note: This job description is not all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization. ofi provides equal opportunity in hiring and does not discriminate based on race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. If you need assistance or accommodation due to a disability, you may contact us for support at: [email protected]. Olam Americas LLC is an equal opportunity employer. Seniority level
Mid-Senior level Employment type
Full-time Job function
Business Development and Sales Industries: Food and Beverage Services Referrals increase your chances of interviewing at ofi North America (Olam Food Ingredients) by 2x
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We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. We aim to make a positive impact on people and the planet, with a deep-rooted presence in countries where our ingredients are grown. We add value through a unique, complementary portfolio of natural, delicious and nutritious products and help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. We always make it real. Position summary
Reporting to Head of eCommerce, the Business Development Manager will accelerate the rate of net new customer acquisition for the ofi business. This person will manage the flow of potential customer leads by segmenting, prioritizing, and directing appropriate outreach. The Business Development Manager will also be responsible for identifying new customers and for advising on strategies to further improve targeted outreach and customer acquisition. The ideal candidate will be driven, professional, and highly self-motivated to develop and further relationships, the brand and the overall ofi business. This position presents an opportunity to build a high growth department inside one of the leading manufacturers and growers of food ingredients in the world, and to build a Business to Business (B2B) ecommerce business for ofi. This is a fast-paced and fluid startup inside a large, industry-leading, and well-resourced company. Position responsibilities
Responsible for building a pipeline of new customers Prioritize and segment ofi Sales targets to convert into online customers Grow online customers to full maturity and transition to account management Identify and implement ways to drive rapid revenue growth through customer acquisition Manage follow-up and coordination of sales targets in the sales funnel. Fill the pipeline with high quality, high value opportunities Manage and orchestrate all customer opportunities and activities, utilizing the appropriate resources to win Research, qualify, and prioritize all incoming leads including form fills, trade shows, and trade association lists Utilize outreach methods, including but not limited to cold calling, outreach emails, trade shows, etc. to acquire new customers and grow the business Qualify leads and convert sales through the ecommerce channel. Develop deals from acquisition through to full close. Increase customer purchase frequency, average order value, and customer satisfaction metrics Build and streamline effective processes for customer outreach to acquire new business as the business scales Produce and present regular reporting metrics Communicate effectively with stakeholders (sales, marketing, product, technology, operations, etc.) regarding ways to increase net new revenue through outreach channels Develop and share insights with the team and contribute to shaping strategy and priorities Perform other duties as assigned Position requirements
Bachelor’s Degree is required Four (4) years of ecommerce-based business development or sales experience is required. Experience in food and beverage preferred Strong level of influence and negotiation skills are required Effective communication with various stakeholder audiences is required, with strong verbal and written skills Ability to partner and operate within heavily matrixed and global environments is required Ability to work independently on a broad variety of projects with multiple competing demands is required Strong organizational skills Problem solving ability and capability to handle multiple tasks effectively Proven judgement, sensitivity and creativity to changing needs and situations High integrity and ethics Action oriented with ability to make timely decisions and operate with ambiguity Proficiency with Microsoft Excel is required Pay and benefits
The base pay range is $77,000.00/yr - $102,000.00/yr. Performance-based bonuses may apply. ofi provides employees with a comprehensive and competitive benefits package designed to support your career, health, and future. The pay for this role is based on responsibilities and geographic location, and actual pay is determined by experience, qualifications, and other factors. Benefits and perks include: Performance-based discretionary bonuses Comprehensive and affordable benefits coverage for you and eligible dependents A culture of well-being with paid time off, volunteer time, and learning opportunities Paid parental leave, fertility benefits and lactation support Vacation from day 1 and vacation accrual Paid sick leave and company paid holidays 401K match from day 1 Career growth and learning opportunities Note: This job description is not all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization. ofi provides equal opportunity in hiring and does not discriminate based on race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. If you need assistance or accommodation due to a disability, you may contact us for support at: [email protected]. Olam Americas LLC is an equal opportunity employer. Seniority level
Mid-Senior level Employment type
Full-time Job function
Business Development and Sales Industries: Food and Beverage Services Referrals increase your chances of interviewing at ofi North America (Olam Food Ingredients) by 2x
#J-18808-Ljbffr