MFA Oil
Overview
Break Time Assistant Managers assist in the management and operations of a Break Time Convenience Store, including managing the location in the Store Manager's absence, coaching and mentoring team members, and assisting with store finances, including helping to control expenses. Assistant Managers are energetic leaders who believe it only takes a moment to make your day better.
MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.
Responsibilities
Working with customers
- Provide excellent customer service by engaging with customers and encouraging the store team to do the same; greet and thank each customer and provide fast and friendly service; support peak hours; handle complaints quickly and courteously; conduct accurate and efficient transactions
Day-to-day store operations
- Assist in all aspects of store operation including daily reporting, banking, inventory, bookkeeping, fuel management, and ensuring the facility and all equipment are well maintained and in good condition; maintain store cleanliness; ensure timely open and close and observe all scheduled hours of operation during assigned shifts; execute food programs including promoting food service and safety
Merchandising and sales
- Assist in the proper execution of marketing programs; perform merchandising activities including pricing, promotions and sales, suggestively selling to customers, vendor check-in, and keeping all merchandise stocked, clean, fronted, and faced (including the cooler)
Supervising
- Assist in general operations of the assigned store; perform shift supervision in the absence of the manager; provide input for performance evaluation and disciplinary action as required; promote food service and food safety; help train new employees on company policies and procedures
Communication
- Maintain timely and professional communication with customers, vendors, other employees, and management as it relates to all aspects of store operations
Financial Responsibility
- Understand store finances and impacts to profitability; control merchandise and cash shortages and other expenses; prepare for and participate in inventory audits; participate in cash, lottery, cigarettes and general inventory audits; perform loss control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, merchandise sales, etc.; help meet or exceed company goals for sales and controllable expenses
Teamwork
- Assist with recruiting, training, coaching, and developing a successful team of associates; exhibit professionalism in appearance, conduct and judgment; create a positive work culture and promote teamwork; lead the team to adhere to all regulations concerning job responsibilities and store operations
Working with technology
- Utilize the store's technology including point of sale systems, desktop and laptop computers and handheld devices; perform mathematical calculations to make change, complete shift reports, and count product
All MFA Oil employees are expected to know and adhere to company and position-specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.
Job Requirements
18 years of age or older
Availability to work and/or support all shifts, including weekends and holidays
Valid driver's license and vehicle insurance with adequate transportation to/from bank (the vehicle must be locked and secured when transporting the deposit to the bank)
Strong customer service skills
Thrives in a fast-paced environment
Works well individually and in leading a team
Ability to perform assigned duties with accuracy and with minimal supervision
Ability to perform mathematical calculations to make change, complete shift reports, and account for numbers during vendor check-in
Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity equipment
Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees
Physical ability to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds
Ability to remain in a standing position for up to nine hours per shift
Ability and willingness to occasionally ascend and descend ladders to handle inventory or products
Ability to visually observe and inspect items and work environment for safety concerns
Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors
Ability to meet Company requirements, including successful pre-employment background check and drug test
Legal authorization to work in the United States
Preferred Skills
Prior management/leadership experience
High school diploma or GED equivalent
Experience in retail sales
About MFA Petroleum Company MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas.
MFA Oil supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. MFA Oil also operates BluSphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor.
Benefits Our benefits are designed to invest in you. We offer a comprehensive benefits structure for variable-hour positions including competitive wages; paid time off; the opportunity for performance incentives; and an employee assistance program.
Our Culture
Put Customers First
Respect Everyone - Demonstrate high regard for customers, coworkers, vendors, and others you encounter
Provide Excellent Service - Go the extra mile to ensure customers are happy with products and services
Deliver on Your Promises - Do what you say you are going to do, when you say you are going to do it
Be Tenacious
Give Your Best - Always give your best effort and seek to improve
Never Settle - Find a way forward and don\'t settle for \"It can\'t be done\"
Work Passionately - Show customers and coworkers that you care
Lead by Example
Do the Right Thing - Act with honesty and integrity
Take Ownership - Be accountable for yourself and others
Act with Empathy - Communicate effectively and support teammates
Growth & Development We believe there is always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees pursuing further education aligned with their employment within the company.
#J-18808-Ljbffr
MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.
Responsibilities
Working with customers
- Provide excellent customer service by engaging with customers and encouraging the store team to do the same; greet and thank each customer and provide fast and friendly service; support peak hours; handle complaints quickly and courteously; conduct accurate and efficient transactions
Day-to-day store operations
- Assist in all aspects of store operation including daily reporting, banking, inventory, bookkeeping, fuel management, and ensuring the facility and all equipment are well maintained and in good condition; maintain store cleanliness; ensure timely open and close and observe all scheduled hours of operation during assigned shifts; execute food programs including promoting food service and safety
Merchandising and sales
- Assist in the proper execution of marketing programs; perform merchandising activities including pricing, promotions and sales, suggestively selling to customers, vendor check-in, and keeping all merchandise stocked, clean, fronted, and faced (including the cooler)
Supervising
- Assist in general operations of the assigned store; perform shift supervision in the absence of the manager; provide input for performance evaluation and disciplinary action as required; promote food service and food safety; help train new employees on company policies and procedures
Communication
- Maintain timely and professional communication with customers, vendors, other employees, and management as it relates to all aspects of store operations
Financial Responsibility
- Understand store finances and impacts to profitability; control merchandise and cash shortages and other expenses; prepare for and participate in inventory audits; participate in cash, lottery, cigarettes and general inventory audits; perform loss control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, merchandise sales, etc.; help meet or exceed company goals for sales and controllable expenses
Teamwork
- Assist with recruiting, training, coaching, and developing a successful team of associates; exhibit professionalism in appearance, conduct and judgment; create a positive work culture and promote teamwork; lead the team to adhere to all regulations concerning job responsibilities and store operations
Working with technology
- Utilize the store's technology including point of sale systems, desktop and laptop computers and handheld devices; perform mathematical calculations to make change, complete shift reports, and count product
All MFA Oil employees are expected to know and adhere to company and position-specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.
Job Requirements
18 years of age or older
Availability to work and/or support all shifts, including weekends and holidays
Valid driver's license and vehicle insurance with adequate transportation to/from bank (the vehicle must be locked and secured when transporting the deposit to the bank)
Strong customer service skills
Thrives in a fast-paced environment
Works well individually and in leading a team
Ability to perform assigned duties with accuracy and with minimal supervision
Ability to perform mathematical calculations to make change, complete shift reports, and account for numbers during vendor check-in
Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity equipment
Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees
Physical ability to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds
Ability to remain in a standing position for up to nine hours per shift
Ability and willingness to occasionally ascend and descend ladders to handle inventory or products
Ability to visually observe and inspect items and work environment for safety concerns
Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors
Ability to meet Company requirements, including successful pre-employment background check and drug test
Legal authorization to work in the United States
Preferred Skills
Prior management/leadership experience
High school diploma or GED equivalent
Experience in retail sales
About MFA Petroleum Company MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas.
MFA Oil supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. MFA Oil also operates BluSphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor.
Benefits Our benefits are designed to invest in you. We offer a comprehensive benefits structure for variable-hour positions including competitive wages; paid time off; the opportunity for performance incentives; and an employee assistance program.
Our Culture
Put Customers First
Respect Everyone - Demonstrate high regard for customers, coworkers, vendors, and others you encounter
Provide Excellent Service - Go the extra mile to ensure customers are happy with products and services
Deliver on Your Promises - Do what you say you are going to do, when you say you are going to do it
Be Tenacious
Give Your Best - Always give your best effort and seek to improve
Never Settle - Find a way forward and don\'t settle for \"It can\'t be done\"
Work Passionately - Show customers and coworkers that you care
Lead by Example
Do the Right Thing - Act with honesty and integrity
Take Ownership - Be accountable for yourself and others
Act with Empathy - Communicate effectively and support teammates
Growth & Development We believe there is always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees pursuing further education aligned with their employment within the company.
#J-18808-Ljbffr