Christian Dior Couture
Assistant Boutique Manager, Ready-To-Wear and Shoes - Santa Clara Valley Fair
Christian Dior Couture, Santa Clara, California, us, 95053
Overview
Position: JOB TITLE: Assistant Boutique Manager, Ready-To-Wear and Shoes Reports To:
Boutique Manager Job Purpose Working with the Boutique Director/Manager, the Assistant Manager is responsible for assisting with the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations. Responsibilities
Improve every sale, minimize stock losses, and bring new clients to the business Open and close the boutique Coach, staff, schedule, merchandise, and complete inventory Ensure policies and procedures are followed in order to achieve maximum results Job Responsibilities
Commercial Performance And Team Management: Increase sales and measure sales performance and conversion rates daily; Provide and inspire outstanding service to our customers; Assist in assigning and monitoring sales goals of Sales Associates; Responsible for clientele development; Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines; Train, coach, develop, and lead sales associates in selling skills; Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates; Facilitate proper communication between management and associates Clientele Service And Management: Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions; Train the team on optimizing Capture Rate and After Sale to develop personal customer database Product And Stock Management: Gather merchandise for transfers, damages, and returns-to-vendor (RTV’s); Coordinate and participate in department inventories; Monitor proper pricing of merchandise; Minimize stock losses Process Management: Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures; Help solve problems that affect the department’s service, efficiency, and productivity; Lock and secure the store, and oversee compliance with all security procedures; Any other tasks as assigned from time to time Profile
Process Management (reiterated): Oversee compliance of associates with established Company policies and standards... Skills & Competencies
Develop and train associates, build relationships, utilize skills of associates most appropriately Provide outstanding customer service Effectively manage sales staff toward achievement of sales and clienteling objectives Manage boutique operations effectively including attendance, merchandising, and housekeeping standards Merchandised effectively Maintain a fair, consistent set of standards as they apply to work force Adjust priorities and manage time wisely in a fast-paced environment Communicate clearly and listen attentively; provide instructions to associates Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment Requirements
At least 5+ years of retail experience, preferably with at least 1 year of management, in a luxury product setting Sense of initiative and commercial creativity with fashion sensitivity Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand Demonstration of own initiative Ability to work multifaceted hours/days, including nights, weekends, and holidays, as needed Availability to work the hours vital to open and/or close the store Ability to maintain presence on selling floor for long periods as needed Strong interpersonal, communication, organization and follow-through skills Salary: The selected candidate will be offered a salary within the range of $105,000-$110,000 per year, plus bonus eligibility. Christian Dior Inc. offers comprehensive benefit plans such as medical, dental, vision, Flexible Spending Accounts, and short and long-term disability. Additional employee perks include employee discount program, paid time off, volunteer time off, holidays, mental health and wellbeing support, family-friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with an employer matching contribution, employee referral program, and more. Additional information
Christian Dior Couture is part of the LVMH Group. Equal employment opportunities are provided to all employees in accordance with group ethics, social responsibility, and environmental protection principles. We value inclusivity and encourage participation in company-supported employee networks and initiatives. Employment details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Training, Management, and Customer Service Industries: Retail Luxury Goods and Jewelry Additional notes: Referrals increase your chances of interviewing at Christian Dior Couture.
#J-18808-Ljbffr
Position: JOB TITLE: Assistant Boutique Manager, Ready-To-Wear and Shoes Reports To:
Boutique Manager Job Purpose Working with the Boutique Director/Manager, the Assistant Manager is responsible for assisting with the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations. Responsibilities
Improve every sale, minimize stock losses, and bring new clients to the business Open and close the boutique Coach, staff, schedule, merchandise, and complete inventory Ensure policies and procedures are followed in order to achieve maximum results Job Responsibilities
Commercial Performance And Team Management: Increase sales and measure sales performance and conversion rates daily; Provide and inspire outstanding service to our customers; Assist in assigning and monitoring sales goals of Sales Associates; Responsible for clientele development; Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines; Train, coach, develop, and lead sales associates in selling skills; Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates; Facilitate proper communication between management and associates Clientele Service And Management: Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions; Train the team on optimizing Capture Rate and After Sale to develop personal customer database Product And Stock Management: Gather merchandise for transfers, damages, and returns-to-vendor (RTV’s); Coordinate and participate in department inventories; Monitor proper pricing of merchandise; Minimize stock losses Process Management: Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures; Help solve problems that affect the department’s service, efficiency, and productivity; Lock and secure the store, and oversee compliance with all security procedures; Any other tasks as assigned from time to time Profile
Process Management (reiterated): Oversee compliance of associates with established Company policies and standards... Skills & Competencies
Develop and train associates, build relationships, utilize skills of associates most appropriately Provide outstanding customer service Effectively manage sales staff toward achievement of sales and clienteling objectives Manage boutique operations effectively including attendance, merchandising, and housekeeping standards Merchandised effectively Maintain a fair, consistent set of standards as they apply to work force Adjust priorities and manage time wisely in a fast-paced environment Communicate clearly and listen attentively; provide instructions to associates Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment Requirements
At least 5+ years of retail experience, preferably with at least 1 year of management, in a luxury product setting Sense of initiative and commercial creativity with fashion sensitivity Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand Demonstration of own initiative Ability to work multifaceted hours/days, including nights, weekends, and holidays, as needed Availability to work the hours vital to open and/or close the store Ability to maintain presence on selling floor for long periods as needed Strong interpersonal, communication, organization and follow-through skills Salary: The selected candidate will be offered a salary within the range of $105,000-$110,000 per year, plus bonus eligibility. Christian Dior Inc. offers comprehensive benefit plans such as medical, dental, vision, Flexible Spending Accounts, and short and long-term disability. Additional employee perks include employee discount program, paid time off, volunteer time off, holidays, mental health and wellbeing support, family-friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with an employer matching contribution, employee referral program, and more. Additional information
Christian Dior Couture is part of the LVMH Group. Equal employment opportunities are provided to all employees in accordance with group ethics, social responsibility, and environmental protection principles. We value inclusivity and encourage participation in company-supported employee networks and initiatives. Employment details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Training, Management, and Customer Service Industries: Retail Luxury Goods and Jewelry Additional notes: Referrals increase your chances of interviewing at Christian Dior Couture.
#J-18808-Ljbffr