Ledcor
Field Operations Technician with over five years of experience working in telecommunications and utilizing technical background to work on restoration activities, preventative maintenance, and installation. Emphasis on building trust with clients and providing best-in-class customer service.
Perform installation, repair, configuration, and testing of moves, additions, changes, and disconnects (MACD) on various Nokia, Infinera, and Ciena equipment. Work with similar products to support customer optical, electrical, voice, and data services. Test circuits using optical time domain reflectometers (OTDR).
Part of a dynamic customer-focused culture that provides the opportunity to work in a self-managed work environment, performing installations and repairs of telecommunications services.
Essential Responsibilities:
Provide elite customer service experience to all Ability to de-escalate customer concerns in a professional manner Work on-site at customer locations to perform installation and repair of internet, copper and fiber cabling, rack mounted routers, and demarcation extensions Identify, analyze, and provide solutions to technical issues Maintain and adhere to Ledcor’s safety program with the use of all vehicles, tools, and equipment Qualifications:
Five plus years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling Positive, “can-do” attitude and customer-focused approach Degree or diploma from a technical college preferred Strong knowledge of Microsoft Office suite Experience working in the field independently and thriving in a dynamic environment Clear and efficient verbal and written communication skills Work Conditions:
On-call evening and weekend work required Travel with a company-provided vehicle Meet physical requirements of the position, including sitting, standing, bending, climbing, lifting (up to 50 pounds), working at heights and in confined spaces Compensation:
$52,800.00 - $79,200.00 USD Annual Additional Information:
Ledcor Technical Services designs, builds, and maintains wireline or wireless networks. Proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair. Employment Equity:
Ledcor believes diversity, equity, and inclusion should be part of everything we do. Proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.
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Provide elite customer service experience to all Ability to de-escalate customer concerns in a professional manner Work on-site at customer locations to perform installation and repair of internet, copper and fiber cabling, rack mounted routers, and demarcation extensions Identify, analyze, and provide solutions to technical issues Maintain and adhere to Ledcor’s safety program with the use of all vehicles, tools, and equipment Qualifications:
Five plus years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling Positive, “can-do” attitude and customer-focused approach Degree or diploma from a technical college preferred Strong knowledge of Microsoft Office suite Experience working in the field independently and thriving in a dynamic environment Clear and efficient verbal and written communication skills Work Conditions:
On-call evening and weekend work required Travel with a company-provided vehicle Meet physical requirements of the position, including sitting, standing, bending, climbing, lifting (up to 50 pounds), working at heights and in confined spaces Compensation:
$52,800.00 - $79,200.00 USD Annual Additional Information:
Ledcor Technical Services designs, builds, and maintains wireline or wireless networks. Proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair. Employment Equity:
Ledcor believes diversity, equity, and inclusion should be part of everything we do. Proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.
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