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Samsara

Manager, Sales Operations

Samsara, Washington, District of Columbia, us, 20022

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Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve operations. We help improve safety, efficiency and sustainability of the physical operations that power the global economy, including agriculture, construction, field services, transportation, and manufacturing. At Samsara, you’ll help define the future of physical operations and work with a team shaping product solutions such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role

The Deal Strategy team is looking for a motivated, high-impact individual to join the team. We streamline the customer experience for our Enterprise sales team and their customers. The role requires strong cross-functional collaboration and the ability to influence across multiple teams. The manager will be responsible for the development of talent and coaching of 6-8 coordinators and analysts.

This is a remote position open to candidates residing in the US, excluding Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. Relocation assistance will not be provided.

You should apply if:

You want to impact the industries that run our world:

Your efforts will have real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and ensure workers return home safely. You are the architect of your own career:

We support rapid career development and a culture that encourages experimentation and mastery in a hyper-growth environment. You’re energized by our opportunity:

The vision to digitize large sectors of the global economy requires your focus and best efforts. You want to be with the best:

You’ll work with a high-caliber team that wins together, celebrates together, and supports each other.

In this role you will

Collaborate with sales and cross-functional leadership to create and implement strategies that empower the Enterprise Sales team and expedite revenue closure with increased efficiency. Define and continuously refine a robust process for intake, assessment, and prioritization of incoming requests, minimizing friction points that impede revenue generation. Lead initiatives to enhance the sales representative experience, particularly for those who manage named customers, by identifying pain points and implementing improvements that impact day-to-day effectiveness. Work across internal departments to drive prioritization and execution of improvements that increase revenue and profitability for Enterprise customers. Champion Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally. Hire, develop, and lead an inclusive, high-performing team.

Minimum requirements

8+ years in a sales support or deal strategy role, preferably at a high-growth technology company with a sales team of 500+ or equivalent growth/ops experience Significant experience with Salesforce (including reporting) and data visualization tools (e.g., Tableau) Excellent communication skills with AVP+ level stakeholders Proficiency in Salesforce.com and the overall sales technology ecosystem Action-oriented with the ability to solve problems on short timelines Demonstrated leadership in cross-functional execution Comfort with ambiguity and a focus on improving efficiencies to increase sales Strong organizational skills and business judgment to manage competing priorities Excellent communication and critical thinking to understand sales policies at company, team, and rep levels Bachelor’s degree or higher from a recognized university

An ideal candidate also has

Advanced analytics skills with large, unstructured data sets and complex models Experience with Zendesk/Zendesk Explore in an administrator capacity Salesforce CPQ experience Ability to translate complex issues to both technical stakeholders and business leaders Curiosity and proactive, self-motivated work style

The range of annual base salary for full-time employees for this position is below. Base pay offered may vary by city, knowledge, skills, and experience. The salary range is

$89,250 – $120,000 USD .

At Samsara, we welcome everyone regardless of background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other protected characteristics.

Benefits and accommodations

Benefits: Full-time employees receive a competitive total compensation package along with remote and flexible working, health benefits, Samsara for Good charity fund, and more. See the Benefits site for details. Accommodations: Samsara is committed to equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com if you require reasonable accommodations during recruiting. Flexible working

We support a flexible working model, with hybrid or remote options where appropriate. Some roles may have location requirements to enable collaboration or operations. All offers require legal eligibility to work in the specified location. Fraudulent offers

We do not charge fees to applicants at any stage. Official communications come from emails ending in @samsara.com or @us-greenhouse-mail.io. For more information, see our blog post on fraudulent offers.

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