ASM Global
POSITION
Store Manager DEPARTMENT
Merchandise REPORTS TO
Director of Retail FLSA STATUS
Salaried, Exempt LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends
brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global , the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment?
Join us to make legends happen! ESSENTIAL DUTIES AND RESPONSIBILITIES
Accountable for game day concourse and daily retail operations
Adhere to all security, control and safety procedures set by Sofi stadium officials
Responsible for store sets and product levels in the main pro-shop/auxiliary store, detail oriented
Responsible for facilitation and counting of month end physical inventories
Manage set-up, take down and logistical components of product movement
Responsible for facilitation on game day and non-game day staffing needs
Maintain knowledge of current and upcoming merchandise, sales and promotions, policies regarding payment and exchanges
Train/coach new associates in regard to daily tasks
Creation of SOP’s documents to assist with the overall operation
Data driven, reporting sales, labor tracking, new product performance and top/bottom sellers
Excellent customer service and communication skills
Ability to work independently and/or in a team environment
Complete other duties as assigned by the General Manager of Merchandise
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS
Education and/or Experience 3-5 years of retail experience, leading others in a retail environment required
Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
SKILLS AND ABILITIES
Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives
Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
Must have computer skills: Microsoft Word, Excel
Ability to work all events, including extended hours, nights, weekends, and holidays.
COMPENSATION
Competitive salary range between $75,000-$80,000, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS
Location: SOFI Stadium Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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Store Manager DEPARTMENT
Merchandise REPORTS TO
Director of Retail FLSA STATUS
Salaried, Exempt LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends
brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global , the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment?
Join us to make legends happen! ESSENTIAL DUTIES AND RESPONSIBILITIES
Accountable for game day concourse and daily retail operations
Adhere to all security, control and safety procedures set by Sofi stadium officials
Responsible for store sets and product levels in the main pro-shop/auxiliary store, detail oriented
Responsible for facilitation and counting of month end physical inventories
Manage set-up, take down and logistical components of product movement
Responsible for facilitation on game day and non-game day staffing needs
Maintain knowledge of current and upcoming merchandise, sales and promotions, policies regarding payment and exchanges
Train/coach new associates in regard to daily tasks
Creation of SOP’s documents to assist with the overall operation
Data driven, reporting sales, labor tracking, new product performance and top/bottom sellers
Excellent customer service and communication skills
Ability to work independently and/or in a team environment
Complete other duties as assigned by the General Manager of Merchandise
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS
Education and/or Experience 3-5 years of retail experience, leading others in a retail environment required
Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
SKILLS AND ABILITIES
Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives
Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
Must have computer skills: Microsoft Word, Excel
Ability to work all events, including extended hours, nights, weekends, and holidays.
COMPENSATION
Competitive salary range between $75,000-$80,000, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS
Location: SOFI Stadium Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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