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Family Health Centers of San Diego

Patient Engagement Specialist I

Family Health Centers of San Diego, San Diego, California, United States, 92189

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Overview Patient Engagement Specialist I at Family Health Centers of San Diego (FHCSD) provides patient engagement services to recruit patients into the program's system of care. FHCSD is committed to delivering exceptional health care to all, especially underserved communities. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country, with over 90 sites, more than 227,000 patients, and over 1.1 million healthcare visits last year. We are proud of our mission, the lasting community impact, and the cultural and individual diversity of our staff.

Responsibilities

Develops, identifies, and provides referrals, within and outside of FHCSD, and effectively monitors and tracks such referrals.

Effectively communicates with and recruits new patients into the clinic’s or program’s system of care, interacting well with community members and patients from diverse social, cultural, and economic backgrounds.

Effectively leverages community resources in raising awareness of FHCSD, establishes and maintains good working relationships with community partners, and uses the community resources to connect new and existing patients with FHCSD.

Is an effective, productive, and collegial team member.

Participates in and supports the planning, development, execution, and evaluation of patient engagement plans. Effectively investigates leads for patient recruitment and engagement opportunities.

Written work (such as plans, flyers, reports, etc.) is accurate and timely. Effectively uses computer resources to meet the organization’s demands.

Performs other duties as assigned.

Requirements

Bachelor's degree strongly preferred; 4 years of recent, relevant work experience may substitute for the degree

High School diploma or GED equivalent required.

At least 1 year of experience working in sales, patient engagement, community education, community health, or providing outreach programs is required; specific experience in program area may be required depending on assignment.

Bilingual (Read, Speak & Write) in English/Spanish or another language besides English required.

Meet organizational driving requirements.

Rewards

Job type: Regular Full Time

Competitive Salary with Excellent Benefits

Retirement Plan with Employer Match

Paid Time Off, Extended Sick Leave and Paid Holidays

Medical/Dental/Vision/FSA/Life Insurance

Employee Discounts and Wellness Programs

Pay range:

$23.00 - $27.46

In addition to base pay, final salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. We strive for pay equity and consider internal equity within our current team when making offers.

Job details

Seniority level: Entry level

Employment type: Full-time

Job function: Advertising, Public Relations, and Marketing

Industries: Non-profit Organizations, Hospitals and Health Care, and Mental Health Care

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