CosmoProf Beauty
Overview
Join to apply for the
86021 Assistant Store Manager
role at
CosmoProf Beauty . Essential Function: Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties
30% Brand: Provide supervision and support the direction planning of associates daily goals and activities to deliver an exceptional client experience, maximize sales/KPIs and drive customer loyalty in assigned stores. Ensure all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Act as main point of contact to resolve customer issues and concerns. Analyze store trends and anticipate customer demands. 30% People: Engage, train and develop teams to achieve positive results. Leverage internal hiring platforms and actively recruit to build a strong network of external candidates when required. Identify strengths and opportunities for each associate and address with coaching or counseling. Hold team accountable to Company policies and expectations. Maintain positive associate relations by resolving concerns and keeping associates informed of relevant Company information. Build strong working relationships with Store Manager peers. Maintain consistent and timely communication with AM/DM. Foster an environment of diversity, inclusion and belonging. 30% Operations: Ensure execution of all company processes through training, management, analysis and continuous improvement. Ensure processes support digital strategies such as Omni-channel fulfillment (SFS/SDD/BOPIS). Manage inventory through ordering and shipment processing; manage payroll hours to meet business needs and schedule accordingly. Ensure all store opening and closing procedures are performed correctly. Follow through with Company directives and projects in a timely and accurate manner. 10% Safety/Loss Prevention: Ensure the store environment is safe for associates and customers; policies and procedures are followed. Protect company assets by enforcing inventory and cash control procedures related to shrink, damages, banking, etc. Analyze and utilize available reporting, tools and technology. Ensure stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities And Requirements
High School Diploma or equivalent Must be 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Effective communication with team and management Scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Competencies
Passionate Learner; Desire to grow and learn Flexible Agile Adapter; Adjusts to multiple demands and responds to new circumstances Talent Builder; Builds diverse teams by hiring, developing, motivating and coaching talent Effective Communicator; Clear and engaging communication Team Builder; Develops partnerships across functions and respects inclusion Customer Focused Partner; Meets needs of external and internal customers Results Driver; Drives plans with accountability Strategic Thinker; Vision and broad perspective to drive performance Big Picture Thinker; Executes, innovates and keeps pace with business Problem Solver Decision Maker; Analyzes information and makes sound decisions Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High Departmental/Division Level High Project Level High Consultative Level High Discretion and Guidelines
Strict Adherence to Guidelines Interprets and Adapts Guidelines Develops and Implements Guidelines Working Conditions / Physical Requirements
The position requires physical activity such as long periods of standing, walking, bending, crouching, stooping, stretching, reaching, or lifting moderately heavy items; may require working in other stores from time to time. The work environment involves normal safety precautions typical of offices, retail stores, and related spaces. The area is adequately lit, heated, and ventilated. About Us
Our Company is a leader in wholesale and retail distribution of beauty supplies. We are committed to diversity and inclusion and strive to provide high-quality professional beauty products and exceptional customer service. You are welcome here, and you can thrive here. We find beauty in YOU. Join us! Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Retail
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Join to apply for the
86021 Assistant Store Manager
role at
CosmoProf Beauty . Essential Function: Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties
30% Brand: Provide supervision and support the direction planning of associates daily goals and activities to deliver an exceptional client experience, maximize sales/KPIs and drive customer loyalty in assigned stores. Ensure all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Act as main point of contact to resolve customer issues and concerns. Analyze store trends and anticipate customer demands. 30% People: Engage, train and develop teams to achieve positive results. Leverage internal hiring platforms and actively recruit to build a strong network of external candidates when required. Identify strengths and opportunities for each associate and address with coaching or counseling. Hold team accountable to Company policies and expectations. Maintain positive associate relations by resolving concerns and keeping associates informed of relevant Company information. Build strong working relationships with Store Manager peers. Maintain consistent and timely communication with AM/DM. Foster an environment of diversity, inclusion and belonging. 30% Operations: Ensure execution of all company processes through training, management, analysis and continuous improvement. Ensure processes support digital strategies such as Omni-channel fulfillment (SFS/SDD/BOPIS). Manage inventory through ordering and shipment processing; manage payroll hours to meet business needs and schedule accordingly. Ensure all store opening and closing procedures are performed correctly. Follow through with Company directives and projects in a timely and accurate manner. 10% Safety/Loss Prevention: Ensure the store environment is safe for associates and customers; policies and procedures are followed. Protect company assets by enforcing inventory and cash control procedures related to shrink, damages, banking, etc. Analyze and utilize available reporting, tools and technology. Ensure stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities And Requirements
High School Diploma or equivalent Must be 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Effective communication with team and management Scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Competencies
Passionate Learner; Desire to grow and learn Flexible Agile Adapter; Adjusts to multiple demands and responds to new circumstances Talent Builder; Builds diverse teams by hiring, developing, motivating and coaching talent Effective Communicator; Clear and engaging communication Team Builder; Develops partnerships across functions and respects inclusion Customer Focused Partner; Meets needs of external and internal customers Results Driver; Drives plans with accountability Strategic Thinker; Vision and broad perspective to drive performance Big Picture Thinker; Executes, innovates and keeps pace with business Problem Solver Decision Maker; Analyzes information and makes sound decisions Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High Departmental/Division Level High Project Level High Consultative Level High Discretion and Guidelines
Strict Adherence to Guidelines Interprets and Adapts Guidelines Develops and Implements Guidelines Working Conditions / Physical Requirements
The position requires physical activity such as long periods of standing, walking, bending, crouching, stooping, stretching, reaching, or lifting moderately heavy items; may require working in other stores from time to time. The work environment involves normal safety precautions typical of offices, retail stores, and related spaces. The area is adequately lit, heated, and ventilated. About Us
Our Company is a leader in wholesale and retail distribution of beauty supplies. We are committed to diversity and inclusion and strive to provide high-quality professional beauty products and exceptional customer service. You are welcome here, and you can thrive here. We find beauty in YOU. Join us! Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Retail
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