Lourdes University
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Associate Director of Financial Aid
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Lourdes University . The Associate Director of Financial Aid will oversee most essential office functions and serve as a back up to the Director. The Associate Director will help create budgets, packaging, and other student information groups. They will oversee all reporting to and data pulling from the Department of Education, assist with compliance during the annual audit, and stay up to date on changes in regulations, systems, and other important information. The Associate Director will serve in a decision-making capacity if the Director is not available and will work closely with the Director for enrollment strategy, institutional aid development, and other essential strategic development. This position performs duties necessary for the proper administration of Federal, State, and Institutional Financial Aid at Lourdes University, requiring considerable knowledge of Federal, State, and Institutional regulations and software. The individual should have a general knowledge of current financial aid systems and current Department of Education regulations. The Associate Director will also be an active partner with the manager in professional development. Primary Duties & Responsibilities
Provide input, suggestions and creative thought to foster the development of the Financial Aid Office, Lourdes University and the Lourdes University Community at-large. Seek out new and improved methods to effectively and efficiently create a more positive work environment and student-centered atmosphere. Perform duties associated with the proper, legal, and ethical administration of all financial aid administered through, by, and on-behalf of the U.S. Department of Education, the Ohio Board of Regents, Lourdes University and all such agencies/individuals as applicable. Understand and utilize the SIS financial aid module to perform primary functions and required tasks and reports. Observe processes and suggest actions (with the Director of Financial Aid) which will positively impact customer service, including response time, quality of communications, and issue resolution. Student Counseling, including counseling prospective and current students, parents, or others who inquire about the financial aid process; communicating with prospective and current students regarding activities related to their financial aid via phone contact, in-office visits and emails. Package according to federal, state and institutional regulations; use necessary DOE-related web information including NSLDS, the DOE COD System, the Financial Aid Administrators Systems, and ODHE portal reporting including OCOG, WOS, NEALP, COF. Responsible for the review of student withdrawals for appropriate inclusion in Return to Title IV processes. Oversee the Reconciliation Process, federal loan reporting, and other federal and state processes. Responsible for processing and reconciling all aspects of the Alternative Loan program and associated systems such as GLHEC Scholarnet. Perform financial aid verification, as required by the Department of Education, and professional judgement. Maintain high standards of customer service for accurate and timely processing; review and make appropriate changes in process including tracking, letters, etc., to ensure quality. Maintain up-to-date presentation materials for financial aid consumers (students/parents, internal customers). Present financial aid programs at high schools and other organizations, as necessary. Assist in the coverage of university fairs, high school visits, and other recruitment events, as applicable. Back-up responsibilities in the absence of the director. Requirements
Skills & Abilities
Excellent verbal and written communication skills. A valid driver’s license with the ability and willingness to travel. Demonstrated ability to self-manage time, activity, and spending, staying focused on objectives and meeting goals. Proficient with system applications, a SIS, and online technology. Availability to work evenings and weekends. Desire to be actively involved with the campus community. A high degree of personal integrity and professionalism. Ability to pass a background check. Qualifications
Bachelor’s Degree required. At least three years of financial aid experience required. Thorough knowledge of Federal financial aid regulations required; knowledge of Ohio financial aid programs preferred. Computer and data management skills; experience using EDE, NSLDS, Microsoft Office, Campus Management and Slate. Willingness to undertake tasks requiring meticulous attention to detail and accuracy. Seniorities
Mid-Senior level Employment type
Full-time Job function
Education and Training Industries
Higher Education
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Associate Director of Financial Aid
role at
Lourdes University . The Associate Director of Financial Aid will oversee most essential office functions and serve as a back up to the Director. The Associate Director will help create budgets, packaging, and other student information groups. They will oversee all reporting to and data pulling from the Department of Education, assist with compliance during the annual audit, and stay up to date on changes in regulations, systems, and other important information. The Associate Director will serve in a decision-making capacity if the Director is not available and will work closely with the Director for enrollment strategy, institutional aid development, and other essential strategic development. This position performs duties necessary for the proper administration of Federal, State, and Institutional Financial Aid at Lourdes University, requiring considerable knowledge of Federal, State, and Institutional regulations and software. The individual should have a general knowledge of current financial aid systems and current Department of Education regulations. The Associate Director will also be an active partner with the manager in professional development. Primary Duties & Responsibilities
Provide input, suggestions and creative thought to foster the development of the Financial Aid Office, Lourdes University and the Lourdes University Community at-large. Seek out new and improved methods to effectively and efficiently create a more positive work environment and student-centered atmosphere. Perform duties associated with the proper, legal, and ethical administration of all financial aid administered through, by, and on-behalf of the U.S. Department of Education, the Ohio Board of Regents, Lourdes University and all such agencies/individuals as applicable. Understand and utilize the SIS financial aid module to perform primary functions and required tasks and reports. Observe processes and suggest actions (with the Director of Financial Aid) which will positively impact customer service, including response time, quality of communications, and issue resolution. Student Counseling, including counseling prospective and current students, parents, or others who inquire about the financial aid process; communicating with prospective and current students regarding activities related to their financial aid via phone contact, in-office visits and emails. Package according to federal, state and institutional regulations; use necessary DOE-related web information including NSLDS, the DOE COD System, the Financial Aid Administrators Systems, and ODHE portal reporting including OCOG, WOS, NEALP, COF. Responsible for the review of student withdrawals for appropriate inclusion in Return to Title IV processes. Oversee the Reconciliation Process, federal loan reporting, and other federal and state processes. Responsible for processing and reconciling all aspects of the Alternative Loan program and associated systems such as GLHEC Scholarnet. Perform financial aid verification, as required by the Department of Education, and professional judgement. Maintain high standards of customer service for accurate and timely processing; review and make appropriate changes in process including tracking, letters, etc., to ensure quality. Maintain up-to-date presentation materials for financial aid consumers (students/parents, internal customers). Present financial aid programs at high schools and other organizations, as necessary. Assist in the coverage of university fairs, high school visits, and other recruitment events, as applicable. Back-up responsibilities in the absence of the director. Requirements
Skills & Abilities
Excellent verbal and written communication skills. A valid driver’s license with the ability and willingness to travel. Demonstrated ability to self-manage time, activity, and spending, staying focused on objectives and meeting goals. Proficient with system applications, a SIS, and online technology. Availability to work evenings and weekends. Desire to be actively involved with the campus community. A high degree of personal integrity and professionalism. Ability to pass a background check. Qualifications
Bachelor’s Degree required. At least three years of financial aid experience required. Thorough knowledge of Federal financial aid regulations required; knowledge of Ohio financial aid programs preferred. Computer and data management skills; experience using EDE, NSLDS, Microsoft Office, Campus Management and Slate. Willingness to undertake tasks requiring meticulous attention to detail and accuracy. Seniorities
Mid-Senior level Employment type
Full-time Job function
Education and Training Industries
Higher Education
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