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Welltower™ Inc. (NYSE:WELL)

Property Manager

Welltower™ Inc. (NYSE:WELL), Washington, District of Columbia, us, 20022

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About The Role The Property Manager is responsible for professionally managing assigned properties, ensuring the delivery of an elite level of service to enhance hospital and tenant relationships. The Property Manager will manage the property management staff and overall property operations to support property investment plans and operating expenses to achieve Net Operating Income (NOI) growth and maximize cash flow. The Property Manager will plan, organize, and manage the activities of the assigned properties through the optimal utilization of resources to ensure the consistent delivery of customer service and tenant satisfaction.

GRIT at Welltower At Welltower,

GRIT

defines us: passion, perseverance, and purpose driving our never-ending pursuit of improvement.

Key Responsibilities

Establish and maintain strong working relationships with health systems and tenants. Plan, organize and manage the activities of assigned properties through the optimal utilization of resources to provide the consistent delivery of Outpatient Medical’s customer service to ensure the highest level of tenant satisfaction. Gather key tenant information and feedback to develop tenant profiles and provide intelligence for new value-add program development.

Develop and implement aggressive annual expense management and service contracting practices that drive property operating expense budgets to support NOI growth targets, CAM budgets and maximize cash flow. Manage operating expense projects and service agreements to meet budget and schedule.

Provide ongoing input for assigned properties, including recommendations on capital expenditures. Acquire and maintain working knowledge of each property asset plan to ensure alignment with strategic direction.

Manage/oversee ongoing operations of Outpatient Medical staff and vendors at assigned properties, including administration, maintenance and repair, leasing tours and vacant space marketing, renovation and construction, personnel and financial activity. Oversee vendors, ensure building rules and regulations are followed, and maintain ongoing tenant communication to ensure tenant satisfaction.

Maintain knowledge of all operations and financial policies, procedures and systems. Ensure implementation and ongoing utilization of company policies, procedures and systems required for the effective operation of all assigned properties.

Coordinate with Maintenance staff to implement a weekly and monthly maintenance inspection program. Address action items promptly and maintain an ongoing program for building maintenance and cleaning, including scope, bidding and monitoring third-party providers to ensure competitive pricing and service levels.

Prepare and ensure timely completion of monthly and quarterly management reports (budget variances, reforecasts, income and expense reports with variances noted).

Oversee rent collection processes. Review delinquency reports and implement proactive rent collection measures, escalating deviations from policy as needed.

Maintain proper risk management practices, including vendor insurance obligations, life safety and security procedures, and incident prevention measures. Review insurance certificates, emergency information, life safety procedures, drawings, occupancy certificates, warranties and other records necessary for property administration.

Assist in due diligence and onboarding of new property acquisitions, including inspections, material reviews, communication with seller’s property management, transitioning vendors and ensuring tenant transitions are seamless.

Pursue professional development through industry organizations (e.g., BOMA, IREM) and develop relationships with clients/tenants, industry associations, government representatives, public service organizations, and vendors as needed.

Other Duties This job description is not designed to cover every duty required. Duties may change at any time with or without notice.

Travel Travel is primarily local during the business day, with some out-of-area and overnight travel possible.

Minimum Requirements Experience:

A minimum of four (4) years’ experience in property management of office/commercial buildings. Experience with a recognized management company is required. Medical office properties experience is preferred. Yardi experience is preferred. Strong planning and organizational skills, and the ability to communicate effectively in writing and verbally, understand financial statements, and interpret leases and service contracts.

Education:

Bachelor’s degree preferred, with a specialization in business administration, real estate, finance, or a related field.

Additional Eligibility Requirements:

Possession of a valid driver’s license. Certification(s): Real estate license, CPM, or RPA designation is preferred.

Employment is contingent upon successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.

Compensation Salaries may vary by location. The range for this role in Washington, DC is $75,000-100,000 plus bonus. Salary determinations are based on market factors and the candidate’s experience and education.

What We Offer

Competitive Base Salary + Annual Bonus

Generous Paid Time Off and Holidays

Employee Stock Purchase Program – 15% discount

Employer-matching 401(k) + Profit Sharing

Student Debt Program – up to $10,000 toward student loans

Tuition Assistance Program

Comprehensive Medical/Dental/Vision options

Professional Growth

And more

About Welltower Welltower Inc. (NYSE: WELL) is an S&P 500 company and a leader in residential wellness and healthcare infrastructure. Our portfolio includes 1,500+ Seniors and Wellness Housing communities across the United States, United Kingdom, and Canada, and an Outpatient Medical network supporting quality care.

Company Information Welltower is committed to leveraging a diverse workforce and is an equal opportunity employer. EEO/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Management

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