Asset Living
Overview
Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our passion has driven our growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's portfolio spans multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds. We believe in teamwork, collaboration, and growth, and we create an environment where every voice is heard and every individual has opportunities to grow as our company grows. Recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is a trusted partner in real estate with strong workplace culture and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Director, Property Ops
The Director, Property Ops oversees a portfolio of residential properties by leading and supporting Regional Managers and their teams. This senior leadership role is responsible for driving operational success, ensuring client satisfaction, and building strong internal teams. The Director, Property Ops serves as a key liaison between executive leadership, clients, and on-site operations, helping shape and execute company strategies across their region. Responsibilities
Leadership & People Development: Manage and support Regional Managers by setting clear goals, offering strategic guidance, and promoting professional development; foster a culture of accountability, collaboration, and performance; identify and develop top talent; promote internal growth through mentoring and succession planning; encourage training completion and continuous learning. Client & Stakeholder Engagement: Build and maintain strong relationships with ownership groups; support new business opportunities through client engagement and by identifying potential acquisitions or service expansions; lead regional business reviews and represent the company in client meetings, industry events, and executive briefings. Operational Oversight: Oversee day-to-day operations and financial performance of the regional portfolio; assist Regional Managers in developing budgets, reviewing capital projects, and resolving operational issues; identify areas for improvement, implement process enhancements, and ensure consistent execution of company standards; leverage technology and best practices to improve service delivery and operating efficiency. Communication & Problem-Solving: Adjust communication style based on the audience; provide clear, proactive updates on business performance, challenges, and progress; lead regional problem-solving initiatives and foster a collaborative approach to decision-making; represent the organization professionally in all interactions, including public speaking and client engagements. Customer & Brand Experience: Promote excellent customer service standards for residents and clients; support innovation in services, vendors, and systems to improve property performance and enhance the client and resident experience; serve as a brand ambassador by engaging with local industry associations and building strong community relationships. Travel: This position entails travel, estimated at 25-50% of work time annually, for property visits, conferences, training sessions, or other business-related activities. Education & Experience
Bachelor’s degree preferred; relevant experience in property management operations will be considered in place of formal education. Experience working as a Regional Manager in multifamily and/or student housing operations required, with a strong understanding of site-level operations, client engagement, and regional leadership. Demonstrated success in managing teams, supporting operational performance, and fostering client satisfaction across multiple properties. Familiarity with budgeting, forecasting, and reporting processes. Industry certifications such as CAM, CAPS, or CPM are a plus. This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. Equal Opportunity Employer: Asset Living does not discriminate on the basis of any protected status. We are committed to providing a workplace free of discrimination and harassment.
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Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our passion has driven our growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's portfolio spans multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds. We believe in teamwork, collaboration, and growth, and we create an environment where every voice is heard and every individual has opportunities to grow as our company grows. Recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is a trusted partner in real estate with strong workplace culture and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Director, Property Ops
The Director, Property Ops oversees a portfolio of residential properties by leading and supporting Regional Managers and their teams. This senior leadership role is responsible for driving operational success, ensuring client satisfaction, and building strong internal teams. The Director, Property Ops serves as a key liaison between executive leadership, clients, and on-site operations, helping shape and execute company strategies across their region. Responsibilities
Leadership & People Development: Manage and support Regional Managers by setting clear goals, offering strategic guidance, and promoting professional development; foster a culture of accountability, collaboration, and performance; identify and develop top talent; promote internal growth through mentoring and succession planning; encourage training completion and continuous learning. Client & Stakeholder Engagement: Build and maintain strong relationships with ownership groups; support new business opportunities through client engagement and by identifying potential acquisitions or service expansions; lead regional business reviews and represent the company in client meetings, industry events, and executive briefings. Operational Oversight: Oversee day-to-day operations and financial performance of the regional portfolio; assist Regional Managers in developing budgets, reviewing capital projects, and resolving operational issues; identify areas for improvement, implement process enhancements, and ensure consistent execution of company standards; leverage technology and best practices to improve service delivery and operating efficiency. Communication & Problem-Solving: Adjust communication style based on the audience; provide clear, proactive updates on business performance, challenges, and progress; lead regional problem-solving initiatives and foster a collaborative approach to decision-making; represent the organization professionally in all interactions, including public speaking and client engagements. Customer & Brand Experience: Promote excellent customer service standards for residents and clients; support innovation in services, vendors, and systems to improve property performance and enhance the client and resident experience; serve as a brand ambassador by engaging with local industry associations and building strong community relationships. Travel: This position entails travel, estimated at 25-50% of work time annually, for property visits, conferences, training sessions, or other business-related activities. Education & Experience
Bachelor’s degree preferred; relevant experience in property management operations will be considered in place of formal education. Experience working as a Regional Manager in multifamily and/or student housing operations required, with a strong understanding of site-level operations, client engagement, and regional leadership. Demonstrated success in managing teams, supporting operational performance, and fostering client satisfaction across multiple properties. Familiarity with budgeting, forecasting, and reporting processes. Industry certifications such as CAM, CAPS, or CPM are a plus. This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. Equal Opportunity Employer: Asset Living does not discriminate on the basis of any protected status. We are committed to providing a workplace free of discrimination and harassment.
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