SeaWorld Orlando
Overview
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! Requirements and Competencies
Extensive operations background in tourism and theme park operations Proven track record of exceptional project management and execution Strong technical knowledge and experience related to in-park revenue operations and theme park operations related systems Demonstrates high-level business acumen and working knowledge of industry developments Ability to interface with Marketing, Finance, Human Resources and IT departments Solid experience in logistics management and managing high volume guest environments Excellent written and verbal communication skills Proven experience with managing multi-million dollar budgets Superior leadership and motivational skills Successful experience with diverse and multi-generational workforce Effective senior management representation to varied internal and external stakeholders, customers, regulatory agencies or members of the business community Must be able to work in all weather conditions and temperature extremes Must be available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays Desired Qualifications
Bachelor's degree preferred Seven years of theme park management experience or current Director role strongly preferred Ride operations experience preferred Primary Responsibilities
Responsible for all park operations functions to include Ride/Show operations, Park Quality, Security, Horticulture and Environmental Health & Safety Serve as a member of SeaWorld Orlando’s Senior Leadership Team Participate in formulating and administering policies and developing long-range goals and objectives Coordinate the formulation and execution of long-range plans for the park’s growth Involvement/integration in capital planning for new attractions and business growth ventures Identify and monitor key results and financial performance Provide comprehensive oversight and leadership for the park, ensuring the highest level of employee satisfaction, service delivery and safe working environments Determine priorities related to guest satisfaction and safety and monitor guest satisfaction indicators Respond to guest comments and act on opportunities for positive change Serve as Park Duty Manager ensuring efficient overall operations Review analysis of activities, costs, operations and forecast data to determine progress towards stated goals and objectives Prepare and monitor the park’s operating budget Actively represent the Company in the local community to include Board representation and/or committee appointments Responsible for the guest arrival process / area Active involvement in the standardization process and act as a sponsor as requested The perks of the position
Paid Time Off Complimentary Park Tickets and Passes Park Discounts on Food and Merchandise Medical, Dental, and Vision Insurance 401K Retirement plan Voluntary Insurance Life Insurance Disability Benefits Tuition Reimbursement Dependent and Health Care Flexible Spending Accounts Employee Assistance Program Legal Assistance Plan
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At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! Requirements and Competencies
Extensive operations background in tourism and theme park operations Proven track record of exceptional project management and execution Strong technical knowledge and experience related to in-park revenue operations and theme park operations related systems Demonstrates high-level business acumen and working knowledge of industry developments Ability to interface with Marketing, Finance, Human Resources and IT departments Solid experience in logistics management and managing high volume guest environments Excellent written and verbal communication skills Proven experience with managing multi-million dollar budgets Superior leadership and motivational skills Successful experience with diverse and multi-generational workforce Effective senior management representation to varied internal and external stakeholders, customers, regulatory agencies or members of the business community Must be able to work in all weather conditions and temperature extremes Must be available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays Desired Qualifications
Bachelor's degree preferred Seven years of theme park management experience or current Director role strongly preferred Ride operations experience preferred Primary Responsibilities
Responsible for all park operations functions to include Ride/Show operations, Park Quality, Security, Horticulture and Environmental Health & Safety Serve as a member of SeaWorld Orlando’s Senior Leadership Team Participate in formulating and administering policies and developing long-range goals and objectives Coordinate the formulation and execution of long-range plans for the park’s growth Involvement/integration in capital planning for new attractions and business growth ventures Identify and monitor key results and financial performance Provide comprehensive oversight and leadership for the park, ensuring the highest level of employee satisfaction, service delivery and safe working environments Determine priorities related to guest satisfaction and safety and monitor guest satisfaction indicators Respond to guest comments and act on opportunities for positive change Serve as Park Duty Manager ensuring efficient overall operations Review analysis of activities, costs, operations and forecast data to determine progress towards stated goals and objectives Prepare and monitor the park’s operating budget Actively represent the Company in the local community to include Board representation and/or committee appointments Responsible for the guest arrival process / area Active involvement in the standardization process and act as a sponsor as requested The perks of the position
Paid Time Off Complimentary Park Tickets and Passes Park Discounts on Food and Merchandise Medical, Dental, and Vision Insurance 401K Retirement plan Voluntary Insurance Life Insurance Disability Benefits Tuition Reimbursement Dependent and Health Care Flexible Spending Accounts Employee Assistance Program Legal Assistance Plan
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