Hyatt
Overview
Concord Hospitality is seeking a passionate and results-driven
Director of Rooms
to lead our Front Office and Housekeeping teams in delivering best-in-class guest experiences. The ideal candidate is a hands-on, service-focused leader with a proven track record in rooms division management, a strong eye for detail, and a commitment to operational excellence.
Responsibilities
Lead day-to-day operations of Front Office, Housekeeping, and Laundry to ensure service excellence and brand compliance.
Manage departmental budgets, labor, and expenses; prepare accurate forecasts to support financial performance.
Hire, train, and mentor associates, promoting a positive work culture and driving team development.
Conduct routine property inspections to maintain brand standards and ensure cleanliness and guest readiness.
Oversee VIP guest experiences and ensure prompt resolution of guest concerns or service opportunities.
Coordinate with Engineering on maintenance and capital improvement projects, ensuring timely issue resolution.
Maintain strict adherence to key control, safety, lost and found procedures, and internal audit compliance.
Manage purchasing, inventory, and end-of-month reporting for rooms division supplies and materials.
Lead effective departmental meetings and encourage strong interdepartmental communication.
Qualifications
Proven leadership experience in Rooms Division or hotel operations management.
Strong financial acumen with experience managing departmental budgets and forecasting.
Excellent organizational, communication, and interpersonal skills.
Demonstrated ability to lead, motivate, and develop high-performing teams.
Knowledge of OSHA regulations, safety protocols, and internal audit procedures.
Familiarity with branded hotel systems is strongly preferred.
Benefits We offer competitive wages and a comprehensive benefits package for full-time associates, including:
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) program with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training & development opportunities
Career advancement within our growing portfolio
Why Join Concord? At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.
Concord Hospitality is built on five Cornerstones:
Quality, Integrity, Community, Profitability, and FUN!
Our associates embody these values and proudly cheer our company motto heard across North America:
Inspire greatness in your team
Encourage and support team members to reach their full potential
Create a work environment that is a Great Place to Work for ALL
Lead with integrity, transparency, respect, and professionalism
Care for your team, and their families
We are Concord!
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a
“Great Place to Work for All.”
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
Seniority level
Director
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
Referrals increase your chances of interviewing at Hyatt by 2x
Get notified about new Director Room Operations jobs in
Belgrade, MT .
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Director of Rooms
to lead our Front Office and Housekeeping teams in delivering best-in-class guest experiences. The ideal candidate is a hands-on, service-focused leader with a proven track record in rooms division management, a strong eye for detail, and a commitment to operational excellence.
Responsibilities
Lead day-to-day operations of Front Office, Housekeeping, and Laundry to ensure service excellence and brand compliance.
Manage departmental budgets, labor, and expenses; prepare accurate forecasts to support financial performance.
Hire, train, and mentor associates, promoting a positive work culture and driving team development.
Conduct routine property inspections to maintain brand standards and ensure cleanliness and guest readiness.
Oversee VIP guest experiences and ensure prompt resolution of guest concerns or service opportunities.
Coordinate with Engineering on maintenance and capital improvement projects, ensuring timely issue resolution.
Maintain strict adherence to key control, safety, lost and found procedures, and internal audit compliance.
Manage purchasing, inventory, and end-of-month reporting for rooms division supplies and materials.
Lead effective departmental meetings and encourage strong interdepartmental communication.
Qualifications
Proven leadership experience in Rooms Division or hotel operations management.
Strong financial acumen with experience managing departmental budgets and forecasting.
Excellent organizational, communication, and interpersonal skills.
Demonstrated ability to lead, motivate, and develop high-performing teams.
Knowledge of OSHA regulations, safety protocols, and internal audit procedures.
Familiarity with branded hotel systems is strongly preferred.
Benefits We offer competitive wages and a comprehensive benefits package for full-time associates, including:
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) program with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training & development opportunities
Career advancement within our growing portfolio
Why Join Concord? At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.
Concord Hospitality is built on five Cornerstones:
Quality, Integrity, Community, Profitability, and FUN!
Our associates embody these values and proudly cheer our company motto heard across North America:
Inspire greatness in your team
Encourage and support team members to reach their full potential
Create a work environment that is a Great Place to Work for ALL
Lead with integrity, transparency, respect, and professionalism
Care for your team, and their families
We are Concord!
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a
“Great Place to Work for All.”
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
Seniority level
Director
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
Referrals increase your chances of interviewing at Hyatt by 2x
Get notified about new Director Room Operations jobs in
Belgrade, MT .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr