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Inside Higher Ed

Director, Veterans Resource Center

Inside Higher Ed, Lancaster, California, us, 93586

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Overview

Under the direction of the Assistant Superintendent/Vice President, Equity & Student Achievement, plans, organizes, controls, and directs the processes, programs, and operations of the Veterans Resource Center. Includes introduction to admission, registration, counseling, and financial aid services available to Veterans Resource Center students. The Director is responsible for creating and implementing programs to support student retention and success, and for day-to-day operation and supervision of full- and part-time staff. Develops and implements techniques to improve the program’s functions, ensures optimum performance and service to students, and may involve grants related to these functions. Stays current with federal, state, and local requirements and best practices; continuously monitors and adopts state-of-the-art practices and trends in the field. Performs other duties as assigned. Organization:

Antelope Valley College Responsibilities

Develops, plans, and organizes events, activities, organizational fairs, campus activities, meetings, presentations, and programs to provide equitable access to information and assistance to Veterans Resource Center students. (E) Organizes and monitors the certification of Veterans benefits under guidelines such as the United States Department of Veterans Affairs School Certifying Official Handbook. (E) Works collaboratively with campus departments and external organizations to coordinate support services and resources for Veterans Resource Center students. (E) Assists in developing and implementing equitable strategies to promote access, recruitment, success, retention, and completion of educational goals for Veterans Resource Center students. (E) Coordinates the dissemination of College program data, service information, and resources to Veterans Resource Center students. (E) Acts as a liaison between prospective and current Veterans Resource Center students, college departments, other higher education institutions, and community partners/agencies. (E) Recruits, trains, directs work, and evaluates student workers, including initial and ongoing training, meetings, and office duties. (E) Maintains and updates student records as necessary; monitors student progress and engagement with Veterans Resource Center activities; verifies program participation requirements and determines eligibility. (E) Provides and coordinates services such as case management and activities to assist students in academic achievement and personal growth. (E) Uses student information systems to record and retrieve student data. Assists in office recordkeeping, data reporting, and maintaining equipment and inventory. Attends departmental meetings, in-services, conferences, workshops, and seminars; shares learned material upon return to campus. Some travel is required. Performs other related duties as assigned. Minimum Qualifications

Education and Experience:

A bachelor’s degree from a recognized college or university AND four (4) years of experience in planning, directing, and organizing veterans’ affairs or related programs. OR A graduate degree from a recognized college or university AND two (2) years of related experience. Licenses and Other Requirements

Valid Driver’s License and current auto insurance as required by state law Ability to work a variable schedule to accommodate evening, weekend, and holiday hours Certification as a Certifying Official with the Department of Veterans Affairs must be obtained within the probationary period and maintained throughout employment Knowledge Of

Higher education in community colleges and the California Community Colleges mission Participatory governance within the California Community College System District organization, operations, policies, and goals DEIA principles, cultural competence, and growth mindset Institutional and program learning outcomes Methods for working with Veterans Resource Center students and the public Community organizations and agency relations to students Recruitment procedures and techniques Statistical record-keeping techniques Proficiency in English; excellent oral and written communication skills Office practices, equipment, and basic budgeting for grant-funded programs Ability To

Learn applicable laws and district policies Work equitably with diverse students, faculty, and staff Maintain a flexible schedule including evenings, weekends, and holidays Explain college curriculum and practices to Veterans Resource Center students Use data to inform decision-making Develop partnerships with educational and community organizations Communicate effectively in writing and orally across audiences Provide leadership in supervision and evaluation of staff Operate standard office equipment Explain processes such as applications, enrollment, and financial aid Lift and move equipment for events; set up materials as needed Maintain accurate records and prepare reports Work confidentially and with discretion Prepare and deliver oral presentations Work independently with minimal supervision Meet schedules and deadlines Direct a team of classified professionals and hourly workers Commit to equity, student success, and program completion Lead participatory governance, consensus building, and a team-oriented management culture Develop policies and procedures to meet needs of students, staff, and community Communicate with cultural competence across diverse populations Travel to multiple educational sites locally and domestically Other Information

Work direction, lead, and supervisory responsibilities: provide guidance to classified employees, student workers, hourly workers, and others as required Contacts: administrators, colleagues, staff, faculty, students, vendors, community partners, and the public Physical effort: ability to move around campus, lift up to 25 pounds, and handle equipment Working Conditions: office environment with interruptions, occasional outdoor work, and occasional travel or after-hours work For a complete listing and details of all open positions and how to apply, select the HR & Employment link on the AVC website or contact the Human Resources Office at the provided address and phone number.

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