LensCrafters
Overview
Join to apply for the
LensCrafters - Team Lead
role at
LensCrafters . LensCrafters is part of EssilorLuxottica, a global leader in vision care products. The company values combining state-of-the-art technology with a personal approach to eye care and is committed to supporting its employees.
General Function
The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.
Major Duties and Responsibilities
While working in Retail Ensure the LensCrafters team provides unsurpassed customer service Proactive & solution driven, accurate execution & product knowledge Assist customers with selections, provide recommendations, assist sales associates Serve as a responsible alternate store key holder While working in Lab, if applicable Custom fits glasses & precisely place prescription in lenses Strengthen knowledge, skill, & certification for foundational product & store processes related to lens and lab technology Ensure finished eyewear meets optical standards & customer requirements Create a safe working environment for all, demonstrate safe work practices Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems
Basic Qualifications
HS diploma/GED Strong optical & retail experience Knowledge of current optical theory & merchandise Strong communicator & listener Strong inter-personal skills Strong basic math skills Sales skills Problem solving ability Familiarity with cash register, computers & calculators Leadership & training experience Edging & mounting experience Basic optics knowledge & optical measurement experience
Preferred Qualifications
State licensure (if applicable) &/or ABO Certification in non-licensed states LensCrafters Final Eyewear Inspector Certification LensCrafters Quality, Fitting & Adjusting Program Optical machinery/instruments experience Customer service experience AccuFit Digital Measurement System certification Knowledge of current store merchandise & lens options
Pay Range
Pay Range: 19.86 - 33.25 Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Additional Information
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Employment Details
Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Marketing Services and Retail
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Join to apply for the
LensCrafters - Team Lead
role at
LensCrafters . LensCrafters is part of EssilorLuxottica, a global leader in vision care products. The company values combining state-of-the-art technology with a personal approach to eye care and is committed to supporting its employees.
General Function
The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.
Major Duties and Responsibilities
While working in Retail Ensure the LensCrafters team provides unsurpassed customer service Proactive & solution driven, accurate execution & product knowledge Assist customers with selections, provide recommendations, assist sales associates Serve as a responsible alternate store key holder While working in Lab, if applicable Custom fits glasses & precisely place prescription in lenses Strengthen knowledge, skill, & certification for foundational product & store processes related to lens and lab technology Ensure finished eyewear meets optical standards & customer requirements Create a safe working environment for all, demonstrate safe work practices Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems
Basic Qualifications
HS diploma/GED Strong optical & retail experience Knowledge of current optical theory & merchandise Strong communicator & listener Strong inter-personal skills Strong basic math skills Sales skills Problem solving ability Familiarity with cash register, computers & calculators Leadership & training experience Edging & mounting experience Basic optics knowledge & optical measurement experience
Preferred Qualifications
State licensure (if applicable) &/or ABO Certification in non-licensed states LensCrafters Final Eyewear Inspector Certification LensCrafters Quality, Fitting & Adjusting Program Optical machinery/instruments experience Customer service experience AccuFit Digital Measurement System certification Knowledge of current store merchandise & lens options
Pay Range
Pay Range: 19.86 - 33.25 Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Additional Information
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Employment Details
Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Marketing Services and Retail
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