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Busey

Technology & Business Continuity Manager

Busey, Phoenix, Arizona, United States

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Overview

Technology & Business Continuity Manager (TBCM) is responsible for the development, execution, and continuous improvement of the bank’s business continuity program. The TBCM collaborates with Information Security (IS) and IT to ensure continuity planning aligns with recovery capabilities and threat scenarios. The role maintains up-to-date BIAs, BRPs, and contingency exercises to ensure critical business operations can continue during and after disruptions. The TBCM works closely with first-line business units, technology teams, and third-party risk management (TPRM) for seamless coordination across continuity activities. Responsibilities

Business Continuity Program Management:

Develop, maintain, and enhance business continuity plans and procedures across the organization; conduct and update BIAs and BRPs on a rolling basis; monitor and review continuity documentation quarterly to keep plans current and actionable. Contingency Planning & Exercises:

Design, coordinate, and execute contingency exercises with business units to validate recovery strategies and identify gaps; facilitate after-action reviews and incorporate lessons learned into future planning. Stakeholder Engagement & Documentation:

Partner with first-line business units to document critical processes and dependencies; collaborate with IS and IT to align continuity plans with DR and cyber incident response; coordinate with TPRM on vendor-related continuity risks; act as a liaison among Business Continuity, IS, IT, and TPRM. Training & Awareness:

Develop and deliver training to ensure employees understand their roles in continuity and recovery; support emergency response protocols. Monitoring & Continuous Improvement:

Track industry trends, regulatory expectations, and internal metrics; recommend and implement improvements to enhance program maturity and efficiency. Education & Experience

Education:

Bachelor’s degree in Business Continuity, Risk Management, Information Technology, Business Administration, or a related field required. Professional certifications such as CBCP, MBCI, or equivalents are strongly preferred. Experience:

5+ years in business continuity, operational risk, or related roles within financial services; experience working with first-line business units; familiarity with regulatory expectations (e.g., FFIEC, Fed guidelines) related to BC and third-party risk. Essential Skills

Strong analytical and problem-solving abilities; capability to assess risks and develop actionable plans. Excellent written and verbal communication; ability to engage with stakeholders at all levels. Project management skills; ability to manage multiple priorities and meet deadlines. Technical aptitude; understanding of IT infrastructure, disaster recovery, and data recovery concepts. Proactive mindset with attention to detail and a commitment to continuous improvement. Preferred Qualifications

Experience with business continuity tools or platforms (e.g., Fusion, Archer, or similar). Familiarity with third-party risk management frameworks and vendor due diligence. Ability to automate or streamline continuity processes using tools such as Excel macros, Power Automate, or scripting languages. Experience in a lean team environment with cross-functional collaboration. Benefits And Compensation

Salary offered is based on factors including job duties, required qualifications, relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. Base Pay Range: $92,000 - $126,000/year. Busey provides a total rewards package including benefits such as 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical/dental/vision, life insurance, disability coverage, wellness incentives, and an employee assistance program. Eligible associates may have access to pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity

Busey is an Equal Opportunity Employer including Disability/Vets. We value a diverse and inclusive workplace. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.

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