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Mattel, Inc.and Subsidiaries

Product Manager, Live Ops

Mattel, Inc.and Subsidiaries, El Segundo, California, United States, 90245

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Overview Posting Title: Product Manager, Live Ops

Requisition Number: R231699

Company: Mattel Sales Corp.

Location: El Segundo, California

Address: 333 Continental Blvd

Zip Code: 90245

Job Category: Product Management

Pay Range: USD $111,000 and $166,000 Yearly

The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate's work location, skills and experience.

The Opportunity Mattel Game Studio is seeking an experienced Product Manager, LiveOps to take a key role in managing the Live Operations of an upcoming casual game. The Product Manager will be responsible for the strategy, planning, execution, and analysis of the game to ensure we deliver first-class player experiences while driving sustainable business growth. This position requires close collaboration with internal teams and external development partners to ensure all sides are aligned in executing a solid LiveOps strategy and plan. The ideal candidate is passionate about mobile games, data-driven decision making, problem solving, and keeping up with the latest market trends.

What Your Impact Will Be

Develop and maintain a comprehensive LiveOps content calendar focusing on maximizing engagement, retention and monetization while partnering with developers

Work cross-functionally across Production, Game Design, Engineering, Marketing to align on objectives and execute key beats

Partner effectively with external development teams, ensuring clear communication, alignment on goals, and timely delivery of LiveOps content and features

Monitor player sentiment and feedback related to live content (via app reviews, community channels, surveys) and use insights to inform event design

Be KPI driven. Provide regular reports on LiveOps performance and summarize outcomes versus goals; outline upcoming plans

Collaborate with Data Analysts to analyze performance metrics and derive insights to optimize future LiveOps plans

Design, implement, and analyze A/B tests to optimize LiveOps content, features, and monetization tactics

Stay informed about industry best practices, competitive landscape, and trends in mobile F2P LiveOps and casual games

What We're Looking For

3-5+ years of experience in product management, live operations, or game production in the free-to-play (F2P) mobile games industry

Deep understanding of F2P LiveOps mechanics and best practices with a track record of executing events, sales, and promotions to drive KPIs

Proactive with strong analytical mindset, curiosity, and ability to iterate quickly

Experience planning, executing, and analyzing LiveOps events, features, or promotions

Strong analytical and quantitative skills; ability to interpret data on player behavior, engagement, and monetization; proficiency with Excel

Experience with A/B testing methodologies and analysis

Excellent communication and collaboration skills with internal teams and external partners

Passion for mobile games, especially casual genres; experience with major IPs or entertainment brands is a plus

Highly organized, proactive, detail-oriented, able to manage multiple tasks in a fast-paced environment

Bachelor’s degree or equivalent practical experience

The annual base salary range for this position is between $133,000 and $160,000. This range is indicative of projected hiring range; base salary will be determined based on location, skills, and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification, you’re encouraged to apply. You may be the right candidate for this or other roles.

How We Work We are a purpose-driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. Our behaviors include:

We collaborate:

We work as one team with shared values and goals, recognizing every person’s contribution.

We innovate:

We seek new and better ways to create innovative products and experiences and value new ideas.

We execute:

We are performance-driven, accountable, and empowered to deliver results.

Mattel is an Affirmative Action/Equal Opportunity Employer. We welcome all job seekers and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran status, disability status, or any other status protected by law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch: The Culture at Mattel; Mattel Investor Highlights

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